Shaw GMC Chevrolet Buick

My Check Engine light came on when I was on my way to work one day. I have noticed Shaw before but was hesitant to pull in there as this is not the dealership that I purchased my vehicle from. Due to the work one day. I have noticed Shaw before but was hesitant to pull in there as this is not the dealership that I purchased my vehicle from. Due to the fact I thought it was urgent to get my engine light checked out, I had my car serviced there. All of the staff that greet you in the Service Bay were very helpful and friendly. They offered shuttle service both ways (with no KM restrictions like other's I've have dealt with). My car was serviced in a timely manner and I was pleased with the overall experience. A few months go by and I had some other work done at my dealership and they remind me that there is no charge as I have the Extra Warranty. Thinking back at my experience at Shaw, I contacted the Service Manager Paul and told him my story. I was inquiring to see if I could possibly obtain a refund on the work I had completed there as I have the Warranty Protection Plan? Paul was excellent and took the time to look into it for me. I feel that he went above and beyond to help me get my money back and he did! I appreciate not feeling that I was getting ripped off. It's nice to actually have a "car dealership" offer exceptional customer service as this has not always been my experience in the past. I highly recommend Shaw GMC and especially the Service Department. More

After having $8 grand of repairs to my truck and experiencing some frustrations along the way. Stephanie worked with her manager to get the last repair that was missed reduced to paying for parts experiencing some frustrations along the way. Stephanie worked with her manager to get the last repair that was missed reduced to paying for parts only. She stayed after closing so i could pick up my truck. She went out of her way to ensure that is completely satisfied with my experience at Shaw GMC. Thank you Stephanie. More

Thomas was so amazing to deal with. He made sure my vehicle requests were met... I appreciate his friendliness and been sincere.. Jill is amazing vehicle requests were met... I appreciate his friendliness and been sincere.. Jill is amazing More

Stephanie Is the only reason I am coming back to this dealer for service. She exceeded my expectations on every level and ensures that everything I ask for is taken care of. I look forward to working dealer for service. She exceeded my expectations on every level and ensures that everything I ask for is taken care of. I look forward to working with her in the future. She is by far the best service advisor I have ever worked with. More

Very prompt and precise service. Any queries very answered in a very professional manner. All details about the car were presented before driving out of the dealership. answered in a very professional manner. All details about the car were presented before driving out of the dealership. More

Stephanie was great to deal with. She even phoned after hours to be sure we were happy with the service that was provided. She is one of the reasons we continue to have our vehicle serviced at Shaw. hours to be sure we were happy with the service that was provided. She is one of the reasons we continue to have our vehicle serviced at Shaw. More

Donna was very friendly and helpful, despite the service centre being super busy. Our car was looked at and diagnosed for a reasonable amount. I would recommend this location over any other I've been to in centre being super busy. Our car was looked at and diagnosed for a reasonable amount. I would recommend this location over any other I've been to in Calgary. More

We were initially informed it would take until the following week to begin diagnosing our work truck. We are an HVAC mechanical firm requiring our working vehicles for attending to our customers. Ou following week to begin diagnosing our work truck. We are an HVAC mechanical firm requiring our working vehicles for attending to our customers. Our three dozen technicians have a personally selected collection of many tools in their vehicle to perform their trade. For any HVAC technician to move all their tools into a temporary replacement vehicle during a repair or for them to be hampered by working with a small subset of their tool set would be a hardship, they need all their tools to be acceptably productive in most situations. When I contacted Paul MacGowan and explained our situation, Paul repaired the vehicle the very same day and had me called by Lisa Smith when it was ready. I was very impressed and grateful for the professional and responsive service to keep one of our fleet vehicles servicing customers and generating revenue. Marc Rachiele, General Manager A.K. Brown Refrigeration & Air Conditioning Ltd. (Plumbing, Heating, Ventilation, AC, & Controls) 3640 – 15A Street S.E., Calgary, Alberta, T2G 3N6 Direct tel. (403) 234-3259 More

My experience and observations of the service team at Shaw GMC Chevrolet Buick is they care about the customer and put the needs and requirements of the customer first. Don in the rental dept went above Shaw GMC Chevrolet Buick is they care about the customer and put the needs and requirements of the customer first. Don in the rental dept went above and beyond to help my family and I, and I'm very appreciative of his efforts - thank you Don. Stephanie was very helpful and communicated often and effectively - thank you Stephanie! As a customer I recomend the service department at Shaw. Thank you all. More