Shaw GMC Chevrolet Buick

Without an appointment, SHAW was able to get a defective driver door switch short circuit resolved, which allowed me to roll up an otherwise stuck open window. It having been both a cold and snowy day, the driver door switch short circuit resolved, which allowed me to roll up an otherwise stuck open window. It having been both a cold and snowy day, the expedited service was greatly appreciated. Stephanie provided exceptional quality in a customer service capacity, being: - Friendly - Informative - Sympathetic to the situation Though Stephanie was the front end of the service I had received, I believe it was through an excellent team effort at SHAW that my issue was resolved in a speedy time frame and would like to commend all involved on the service provided. Additionally, it was a welcomed touch that my vehicle was washed after service and prior to my picking it up. It really is these little extras that make a dealership service visit a lot more pleasurable. More

I had to take my car in for service work and Stephanie Murray was my Service Consultant. I have to say that the whole time my car was there Stephanie not only kept me informed, but also answered All the Murray was my Service Consultant. I have to say that the whole time my car was there Stephanie not only kept me informed, but also answered All the questions I had. I work in the service industry and have for 30 plus years, so it was a great pleasure to know that there are still companies that have People like Stephanie to deal with. I would like to thank Shaw Management and also Stephanie for All that they have done. More

Stephanie went above and beyond the call of duty during several service visits to Shaw. She always kept me informed of what was happening and why and returned calls and messages. Too often car dealership several service visits to Shaw. She always kept me informed of what was happening and why and returned calls and messages. Too often car dealerships get bad images right from the start with sales people and that usually continues on to service advisors but that is not the case when dealing with Stephanie. She has helped changed my mind about doing business with dealers. This one is a keeper for Shaw!!! More

I am a Shaw GMC customer. Always have been, always will be. The service experience there is the absolute best in Calgary. I live 15 minutes outside of the city and drive past closer dealerships to get to be. The service experience there is the absolute best in Calgary. I live 15 minutes outside of the city and drive past closer dealerships to get to Shaw. Extremely helpful and knowledgeable staff. Sales reps are friendly and attentive in helping acquire the right vehicle. Have been to many dealers in the province, but there aren't many that come close to comparing what Shaw offers. I wouldn't recommend taking a vehicle anywhere else. Great Job!! More

Stephanie Murray is very professional with fantastic customer service skills. This is the second time I have been in for an oil change since purchasing my vehicle from Shaw and find that the knowledge a customer service skills. This is the second time I have been in for an oil change since purchasing my vehicle from Shaw and find that the knowledge and expertise in the Service department is exceptional. I would not take my vehicle anywhere else for servicing as I know that it is in great hands with Shaw GMC. More

I am thoroughly satisfied whenever I get my truck serviced. The work is done reliably and to a very high professional standard. The customer service is exceptionally good including the shuttle servic serviced. The work is done reliably and to a very high professional standard. The customer service is exceptionally good including the shuttle service downtown Calgary. I dealt with Stephanie this last appointment and she was able to answer all my questions confidently. More

Being in the over 50 catigory, I have had many experiences with dealerships for both sales and service. I must say that todays experience was exceptional. From the moment I got to the dealership experiences with dealerships for both sales and service. I must say that todays experience was exceptional. From the moment I got to the dealership i was treated quickly, efficiently and with much respect. Walking into a smiling face of someone who makes you feel naturally appreciated just made my day. Well done Stephanie Murray Well done Shaw GMC More

My wife and I were on a visit from New Hampshire, and our car heater failed just as we were to leave to drive from Calgary to Winnipeg. We showed up at 7 am without an appointment, but we couldn't start our car heater failed just as we were to leave to drive from Calgary to Winnipeg. We showed up at 7 am without an appointment, but we couldn't start our journey in winter without fixing the heater. Paul MacGowan and Stephanie Murray found some way to juggle their already full schedule to handle our problem right away. It was not a simple repair but we got away by 10 am, in time to make our way to Moose Jaw that night. Thank you to Stephanie and Paul for going out of their way to help us. Joe Scott Chatham, NH More

My Check Engine light came on when I was on my way to work one day. I have noticed Shaw before but was hesitant to pull in there as this is not the dealership that I purchased my vehicle from. Due to the work one day. I have noticed Shaw before but was hesitant to pull in there as this is not the dealership that I purchased my vehicle from. Due to the fact I thought it was urgent to get my engine light checked out, I had my car serviced there. All of the staff that greet you in the Service Bay were very helpful and friendly. They offered shuttle service both ways (with no KM restrictions like other's I've have dealt with). My car was serviced in a timely manner and I was pleased with the overall experience. A few months go by and I had some other work done at my dealership and they remind me that there is no charge as I have the Extra Warranty. Thinking back at my experience at Shaw, I contacted the Service Manager Paul and told him my story. I was inquiring to see if I could possibly obtain a refund on the work I had completed there as I have the Warranty Protection Plan? Paul was excellent and took the time to look into it for me. I feel that he went above and beyond to help me get my money back and he did! I appreciate not feeling that I was getting ripped off. It's nice to actually have a "car dealership" offer exceptional customer service as this has not always been my experience in the past. I highly recommend Shaw GMC and especially the Service Department. More