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Shaw GMC Chevrolet Buick
Calgary, AB
424 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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424 Reviews of Shaw GMC Chevrolet Buick
January 23, 2014
from the start Stephanie was a pleasure to deal with. Very honest and straight forward and really did her best to make sure that I was happy with the work. Stephanie went above and beyond in this case an Very honest and straight forward and really did her best to make sure that I was happy with the work. Stephanie went above and beyond in this case and you have a great employee there! Darren Kelln More
by dkelln
January 22, 2014
Stephanie was very polite and helpful scheduling a time to bring my vehicle in to get some warranty work done on it that suited my schedule. She arranged for me to get a loaner vehicle until the work w3as to bring my vehicle in to get some warranty work done on it that suited my schedule. She arranged for me to get a loaner vehicle until the work w3as completed on my truck. She phoned me right away when the work was completed. the next day she phoned me too make sure I was happy with work that had been done on my truck. More
by rthauck
January 22, 2014
I had very poor experiences with CMP Chevy and decided to switch where I get my truck serviced. Shaw GMC was excellent, and there is no question that I will be coming back to Shaw GMC for future service. I w switch where I get my truck serviced. Shaw GMC was excellent, and there is no question that I will be coming back to Shaw GMC for future service. I will also be recommending Shaw GMC to the rest of our employees to have their trucks serviced there. The best part of the experience was actually receiving phone calls updating me on the status of my truck and everything that was being done to it. My truck is now running better than it has in months and in one visit Shaw GMC fixed the issues that CMP Chevy could not. More
by keithj85
January 22, 2014
The utmost concern was to remedy the vehicle problem and satisfy our company needs while diagnostics were done for two days. A courtesy vehicle was supplied. Thank you for the service provided. satisfy our company needs while diagnostics were done for two days. A courtesy vehicle was supplied. Thank you for the service provided. More
by vroy
January 21, 2014
Great people, super friendly with lots of communication, committed to my satisfaction. Had a tough issue with Blue Tooth but they went above and beyond to resolve the issue. committed to my satisfaction. Had a tough issue with Blue Tooth but they went above and beyond to resolve the issue. More
by JesseByam
Employees Worked With
Lisa Rideout
January 20, 2014
VEHICLE CAME BACK A WEEK AHEAD OF SCHEDULE - REPAIRED EXACTLY AS PROMISED - STEPHANIE MADE SURE DIAGNOSIS AND REPAIR WERE AS DESCRIBED BY ME - NOTIFIED ME OF REPAIR COST - ALL EXACTLY AS PROMISED - THANK EXACTLY AS PROMISED - STEPHANIE MADE SURE DIAGNOSIS AND REPAIR WERE AS DESCRIBED BY ME - NOTIFIED ME OF REPAIR COST - ALL EXACTLY AS PROMISED - THANKS AGAIN STEPHANIE More
by sergiolaporta3
January 19, 2014
I had a tremendous anti freeze leak on Friday, and was desperate to get my work truck repaired so that I could return to work the next week. Shaw kindly fit me in to their schedule on Saturday, and had th desperate to get my work truck repaired so that I could return to work the next week. Shaw kindly fit me in to their schedule on Saturday, and had the repair completed by mid afternoon. I am always amazed at how expensive car repairs are, but that's the way it is, I guess. I do feel that I am treated with honesty and am not being overcharged, or asked to do work that is not necessary. The shuttle service is outstanding, very prompt and professional. Lisa was friendly and professional, and always offers alternatives to dealer parts that can be considerably cheaper. Well done Shaw. More
by murman1290
Employees Worked With
Lisa Schmitt
January 16, 2014
Customer Service has greatly improved since my last visit. From being contacted before first scheduled appointment to say the shop is behind and rescheduling before I dropped off the vehicle, to being visit. From being contacted before first scheduled appointment to say the shop is behind and rescheduling before I dropped off the vehicle, to being kept up to date on the vehicle during the day by Stephanie. Coming from the customer service world myself and seeing how complanies are not training wonderful customer service anymore I was impressed. Thank you for providing great customer service, and washing my vehicle before I picked it up. That was a wonderful bonus! If I require a dealership to work on my vehicle again I would definately recommend Shaw! Thanks to all for the great team work! More
by tckls
January 16, 2014
Stephanie was amazing at explaining the work, potential cost, and was great at touching base with me on the progress of the work and making sure I was OK with everything. I never felt rushed or unsure of t cost, and was great at touching base with me on the progress of the work and making sure I was OK with everything. I never felt rushed or unsure of the work that was going to be done, or the cost. She is very caring and compassionate towards customers and that is something I haven't experienced anywhere in a very long time. She's extremely friendly and personable and I will be happy to return to Shaw GMC for all of my vehicle needs. More
by Kylacottom
Employees Worked With
Stephanie Murray
January 15, 2014
I had brought my truck into shaw cause i had noticed a few things not right about my truck. Stephanie was very helpful. i had a lot of questions in which she was able to answer. it felt like she had my be few things not right about my truck. Stephanie was very helpful. i had a lot of questions in which she was able to answer. it felt like she had my best interests at heart. they looked over my truck found the issues and fixed them as prompt as possible. during the whole process i felt at ease and taken care of. They gave me a rental to use while truck was being fixed. i just want to say thank you to everyone involved More
by halfton24
