Shaw GMC Chevrolet Buick

Excellent experience - would recommend to anyone Walked in to check out a car I found online. Bob was the the one who came to help me, and was I ever lucky that he did! He was very helpful and friend Walked in to check out a car I found online. Bob was the the one who came to help me, and was I ever lucky that he did! He was very helpful and friendly without being over the top as some salesmen can be. He was very courteous in allowing space for my Dad and I when we needed it to discuss the car. I never once felt pressured to buy this car, but when I decided that I wanted it, everything went smoothly. No hangups or surprises. Everything was presented upfront and honestly, I never felt like they were trying to hide something, or slip something unexpected in. Will definitely be the first place I go to look for my next car. More

Amazing Our sales person and everyone at shaw was so friendly and genuine! They really cared that we got a car according to our needs, interests and budget. U Our sales person and everyone at shaw was so friendly and genuine! They really cared that we got a car according to our needs, interests and budget. Usually other dealers just want to sell you whatever THEY fancy, but at shaw they really care about their customers and building an honest relationship. More

Ryan Uminga Such a great sales man. Very professional, friendly, and truly cares about getting the customer the best deal possible. He was very honest, showed us Such a great sales man. Very professional, friendly, and truly cares about getting the customer the best deal possible. He was very honest, showed us the best cars he had and even pointed out problems in other cars and gave us his honest recommendations, he is extremely trustworthy. He has excellent communication skills, patient, and always available for his customers. Even if you called him and didn't leave a message he will call you back, and always get back to you over text. He is very knowledgable. I've been to many car dealerships, he is by far the nicest and best sales man I have ever met. He made buying a used car a better experience. He deserves to be a part of the managing team. More

wonderfull We purchased 2015 equinox we are very happy with service we got from Bob Mantei and Charles in finance very happy with our purchase Thank You Henr We purchased 2015 equinox we are very happy with service we got from Bob Mantei and Charles in finance very happy with our purchase Thank You Henry And Holly Radtke More

Great service! I just bought a Optimum Preowned Duramax from Shaw . I'm happy with the Service I received from Billy Tran and the team. Thanks a lot! I recommend thi I just bought a Optimum Preowned Duramax from Shaw . I'm happy with the Service I received from Billy Tran and the team. Thanks a lot! I recommend this dealer!! More

Truly a "Class A" dealership!! We recently purchased a 2016 Chev Tahoe LTZ. It was extreme pleasure to have dealt with Larry Bronson who not only was a true gentleman but has gone a We recently purchased a 2016 Chev Tahoe LTZ. It was extreme pleasure to have dealt with Larry Bronson who not only was a true gentleman but has gone above and beyond to help us seal a deal that both parties were happy with. Beside Larry, the staff at Shaw GM are very polite, knowledgeable and accommodating right from Jonathan Lam (Sales Manager) to Jill Plewis in Finance to Colin Guillet in Service and to the nice young man (who's name escapes me) in Detailing. Do I recommend this dealership??? You bet! In a heart beat!!!! More

Trustworthy Dealership I have purchased 2 trucks with Shaw, recently. I first dealt with Shelly Shaw- a total gem with an infectious laugh. The next vehicle, I dealt with I have purchased 2 trucks with Shaw, recently. I first dealt with Shelly Shaw- a total gem with an infectious laugh. The next vehicle, I dealt with Lucas MacElwain and the financeer Eric James. Both gentleman were straightforward in answering my questions and addressing any concerns. All 3 have a certain professionalism and personality of an outstanding employee representing a reputable company, such as Shaw GMC. As my small business grows, I shall grow with Shaw GMC. More

Excellent customer service from sales and finance reps My first car purchase from a car dealership. Peter's customer service centered approach made the buying process smooth and easy. Financing was deliver My first car purchase from a car dealership. Peter's customer service centered approach made the buying process smooth and easy. Financing was delivered the same day and the car was delivered by the 4th day. Excellent team overall. More

**READ THIS BEFORE GOING TO SHAW GMC** $600 admin fees!! I’m going to report what happened as unbiased as I can first and then weigh in with my opinion. I saw an ad for a used Jeep at the dealership listed a I’m going to report what happened as unbiased as I can first and then weigh in with my opinion. I saw an ad for a used Jeep at the dealership listed at a good price and I called ahead to see if they still had it and the salesperson confirmed they did. I went to the dealership and when I arrived it turns out the vehicle of that description was actually listed a thousand dollars higher – it gets a little confusing here but they had two almost identical jeeps on the lot – one had a smaller engine and a manual transmission but both were listed as having the bigger engine and automatic transmission. The salesperson recognized this and said he would honor the lower price on the bigger engine automatic one – the one I came in for. I was thinking great but when we got down to signing the papers I was told I would have to pay $599 of administrative fees. The dealership told me I would have to pay up to $700-900 of administrative fees at other dealerships. When I got home I did a bit of research about admin fees and this lead to me calling the Alberta Motor Vehicle Industry Council and explaining exactly what happened. They told me that they were unable to retrieve these funds because I already signed but I should call the dealership under goodwill to see if they could have them lowered as they are trying to crack down on this practice and it’s actually illegal to put them on of top an advertised price. By leading me to believe I would have to pay these fees anywhere on any vehicle mislead me into thinking they were legitimately honoring the price which to me seems pretty shady when in fact they just shifted the costs around and still gave me a discount but less than half of what honoring the price really meant. I should also note that the dealership did offer to do some additional work to the hood of the vehicle when the price we negotiated to fix it was not enough to do what they said it would. In addition to this when I went to finance the vehicle I was told I would pay a certain rate but when it came time to print the documents I was informed I would have to pay an additional $550 or pay a higher finance rate – I understand that mistakes like this can happen but please don’t calculate the rates assuming I’m going to buy a bunch of additional stuff. The salesperson did use this as an opportunity to try and up sell me and tried to sell me a undercoating … When I asked if I needed it he straight up told me that he has sold it to people who don’t need it before but wouldn’t do that to me … this I found extremely upsetting. Long story short I sent an email and ended up talking to the sales manager who offered to cancel the deal and give me my money back but basically told me to **** myself when I told him I think I should be reimbursed some of the admin fees and keep the vehicle – I was told there is more to AMVIC than I understand and I spoke with the “consumer sympathy” side of the organization. He then went on to basically accuse me of trying to rip off the dealership of and interrogated me as to why I hadn’t picked the vehicle up yet - I asked if the work on it was done and he said it would be by tomorrow. I called back the next day and was told it wouldn’t be ready until next week. Now for my opinion - I personally won’t ever go back here again and advise anyone going to this dealership to protect themselves and make sure what their telling you is true. I legitimately don’t think everyone at the dealership is bad but I experienced some really questionable stuff from multiple individuals. Bottom line if you tell someone that you will honor a price and then charge them a made up fee on top of the honored price and tell them that they will have to pay that fee on top no matter where you go in my opinion is just wrong and even not fair to other dealerships who listed vehicles correctly. The manager, John Smith, (and this is the only name I will mention) told me that he thinks there is nothing wrong with this ... so I guess that’s how they do business … perhaps I’m just naïve but I have a feeling others might be too so hopefully this might help you. More

Marina is an excellent sale representative Thank you Marina and thank you Shaw GMC for helping my South Sudanese community here in Calgary to lowered their interests rates and car monthly payme Thank you Marina and thank you Shaw GMC for helping my South Sudanese community here in Calgary to lowered their interests rates and car monthly payments. There is no any car dealership in Calgary that has better service like Shaw GMC. At shaw GMC everything is made easier from getting approved without Good credit to buying your payments loan from your previous finance company. The vehicles are also awesome at Shaw GMC. You can't go without getting the right vehicle for you. More