Shaw GMC Chevrolet Buick
Calgary, AB
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424 Reviews of Shaw GMC Chevrolet Buick
Billy Tran and Michelle I have purchased several vehicles over the years and have never had as great service as with Billy Tran and his assistant Michelle. He was genuine, ho I have purchased several vehicles over the years and have never had as great service as with Billy Tran and his assistant Michelle. He was genuine, honest, and would not let my wife drive away in a vehicle that had an issue. He went above and beyond to ensure our vehicle was safe and in outstanding running order. Billy and Michelle delivered our vehicle to us 200kms out of town. The car was full of gas, brand new tires in the trunk, and a special gift pack they personally purchased at a Volkswagen dealership. Never have I had such great service. I urge anyone who is looking for a vehicle to call Billy Tran and Michelle at Shaw GMC. They remove the stigma of greasy car salesmen. We were never pushed, pressured, or manipulated. Our family is thoroughly impressed and will follow Billy Tran and Michelle wherever they go. I am not easily impressed and am a difficult customer trying to get the best value for my money. Billy actually brought our car to the Volkswagen dealer because the guys in his shop were unable to diagnose or repair the car. He is separated from all other salesman. Thanks More
Sam Andrews made buying a newer vehicle less stressful. A pleasure dealing with Sam Andrews. He was helpful and informative. At no time did I feel any pressure to purchase any vehicle. Sam has followed u A pleasure dealing with Sam Andrews. He was helpful and informative. At no time did I feel any pressure to purchase any vehicle. Sam has followed up several times with me to see if I am happy with vehicle and if I have any questions regarding it. In fact my experience with Shaw GMC was pleasant, They were helpful and informative. This is not my first vehicle purchase and never before have I been shown the service department and introduced to a service representative. Overall the people I met and had any dealings with were friendly, informative and helpful. Thank you for a pleasant experience and a great vehicle. More
Sold me options Failed to put the undercoating and then failed to actually install. After them challenging me that I was wrong they finally owned up to issue only to Failed to put the undercoating and then failed to actually install. After them challenging me that I was wrong they finally owned up to issue only to end up with more issues which took me months to resolve. Still not resolved and after demanding my money back to be done with this and then agreeing they renagged on the deal only after my follow up on the cheque a month later. No I'm being told to wait again for a 'cheque in the mail'. Don't go here. It's a train wreck, staff that stops caring the second you sign the papers and frankly the dealership itself is a dump anyways. More
Best Service and Overall Experience I had to replace my car this year, and wanted to get something more winter appropriate for Calgary. I visited many dealerships and was not happy wit I had to replace my car this year, and wanted to get something more winter appropriate for Calgary. I visited many dealerships and was not happy with the customer service and financing they were offering. I ended up choosing for a Buick SUV and ended up being very pleased with my choice. The financing team was able to offer me a very good interest rate and explained all the financing details. I am extremely pleased with all of the attention and awesome customer service we received from GMC Shaw and specifically from Marina. Thank you again :) More
Raj Dhadda Fantastic Service and very very fast! I was in a need to close the deal on a replacement vehicle for one that had broken down,, Raj and Francisco were Fantastic Service and very very fast! I was in a need to close the deal on a replacement vehicle for one that had broken down,, Raj and Francisco were able to get me on the road in 24 hours with the vehicle I had wanted to drive away with. More
Best car buying experience ! Personality of the dealer always makes or breaks the deal for me! I have walked out of car dealerships either gagging or laughing at some of the "sal Personality of the dealer always makes or breaks the deal for me! I have walked out of car dealerships either gagging or laughing at some of the "sales lines" and pressure talk! Thankfully with Bob at Shaw GMC there was none of that, he was genuine and helpful making this car buying experience great! More
Best. Customer Service. Ever For me, buying cars ranks right up there with visiting the dentist!! But I needed a car and I needed a car immediately. I chose Shaw GMC because of For me, buying cars ranks right up there with visiting the dentist!! But I needed a car and I needed a car immediately. I chose Shaw GMC because of the deals/prices we saw online - we visited Shaw GMC first and didn't go elsewhere! Bob and Eric were helpful, respectful and informative. They answered my questions and processed the sale in a timely manner. And I drove away with a new car. But I DIDN"T LIKE IT!!! By the next morning these two were back up to bat for me, informing me of the exchange program, helping me a find a a different car and getting one returned and the next one sold. These guys are amazing!!! They consistently showed a great attitude in the face of all my sales challenges, including smiles and laughter and conversation. I brought these guys keychains back from my most recent vacation - but they deserve a bonus! :) I will definitely recommend ShawGMC to friends and family!! More
appreciation and gratitude Thanks to Peter Albadin for finding the perfect car for me, for taking me through the vehicle, showing me how everything worked and for getting me a g Thanks to Peter Albadin for finding the perfect car for me, for taking me through the vehicle, showing me how everything worked and for getting me a great deal. Thanks also to Paul Cotter. He was great when an unexpected service showed up. He made the procees easy, got back to me through out the day, and was very reassuring through some very anxious moments. I also want to thank Gaby, the 'OK' guy, who OK'd the deal as well as the repair. It was a huge relief to me that Shawgmc took care of everything. Totally recommend this dealership. Appreciation and gratitude to everyone. More
Extraordinary service from salesman, parts department, ey . We started working with Sean Spriggs, and Jodi-for internet sales, approximately two months prior to an in-face meeting and sale consummation. Our fi We started working with Sean Spriggs, and Jodi-for internet sales, approximately two months prior to an in-face meeting and sale consummation. Our first appointment to meet and discuss our purchase options went awry, and to top it off--our batteries went dead at another location in Calgary. Out of desperation, we called Sean to request assistance in purchasing a replacement -- he not only assisted us by working with his parts department, but made numerous calls back and forth as an intermediary during his busy day, and made sure we received the batteries, which were delivered to us in the parking lot of a shopping mall. The delivery driver refused a cash tip! Sean wasn't sure he'd ever hear from us gain and still hadn't met us. A few weeks later, we again contacted Sean, made an appointment to meet with him and requested a few used vehicles be retrieved from other lots for our review. He obtained all the vehicles we wished to review, but we ended up throwing a curve ball and went for a new vehicle. He never flinched, but saw to our needs. This salesman is extraordinary! He is detailed oriented, know his product, is honest, fair, works hard for his customer, and performed beyond all expectations. We highly recommend Shaw GMC and especially Sean Spriggs as your sales representative. More
EXCELLENT STAFF AND EXCELLENT SERVICE Requested Dianne Goodwin for service on coolant leaking through water pump seal on my 2007 Saturn Outlook XR. Her response was very prompt, knowledgea Requested Dianne Goodwin for service on coolant leaking through water pump seal on my 2007 Saturn Outlook XR. Her response was very prompt, knowledgeable and covered full technical details. She was very positive and helpful for resolving my vehicle's problem. She quickly confirmed my service appointment and shuttle rides for next day morning i.e. on July 30, 2015, 7.15 am. At the service center next day morning, I found service consultant Clinton Carpenter competent and helpful. He looked into complete history of my vehicle's VIN and confirmed that no recall is pending. My vehicle was ready in all technical aspects at 4.00 pm. I could not meet the actual technical persons performing work on my vehicle, but being a technical person myself and seeing the quality work on my vehicle, the team must be highly competent. I would recommend Shaw GMC to anyone requiring reliable and honest service on GM vehicles. Thank you Dianne, Clinton and Shaw GMC. More