Scarboro Subaru

My new Subaru Crosstrek 2016 From the moment we met Stone, I knew I will get my car here. since we have already visited several other dealers. The differences Stone provided to u From the moment we met Stone, I knew I will get my car here. since we have already visited several other dealers. The differences Stone provided to us is feeled immediately. He is warming and considering. He helped us made good choice, good decision and give us a good price. The services is excellent. I am so happy now driving my new car everyday. More

Great service with sales department staff. I picked up my new car ( Forester 2016) today. The procedure was quick and efficient. And Stone helped me set up some new digital function and explain I picked up my new car ( Forester 2016) today. The procedure was quick and efficient. And Stone helped me set up some new digital function and explained the feature of new model. Stone and Nic were always very patient and nice to provide useful information after I put the order. Thanks again for your help and service. May More

Pick up of Forester 2016 I picked up my new car on 13 Jan 2016. The procedure was quick and efficient. Wilson explained very well the new features of the car. I picked up my new car on 13 Jan 2016. The procedure was quick and efficient. Wilson explained very well the new features of the car. More

Failed and Redeemed They were not able to accommodate my original purchase of a 2015 Impreza. And were not willing to give me a 2016 for the same finance agreement. B They were not able to accommodate my original purchase of a 2015 Impreza. And were not willing to give me a 2016 for the same finance agreement. But after a bit of haggling, they basically apologized by adding extra incentives to my purchase. Stone is a courteous salesman. He was able to answer all my questions. He was able to come through with the 2nd part of the deal. More

Great first experience with Subaru I am always weary with anything regarding sales. I've had bad experiences where I am pushed into buying something I am not 100% happy with or I end up I am always weary with anything regarding sales. I've had bad experiences where I am pushed into buying something I am not 100% happy with or I end up not buying anything because I felt that my voice was not hear. This was not the case with my experience with Scarboro Subaru and in particular, Wilson Yam, our sales representative. A few of my family members both in Canada and the USA kept boasting about how great Subaru cars are and they had convinced me (after I did my own research and comparison of course) that this should be my first car. I had visited another Subaru dealer prior to going to Scarboro Subaru and I felt that Wilson had taken more time and care in explaining the pricing of the different models for both Forester and Outback I was interested in. He took the time to break it down so that I and my family members that came with me can understand where each cost is coming from. It was really great instead of just seeing the price from the online "Build & Price". You may be wondering why I gave a 4-star rating for price... Well, I'm sure I'm with a lot of people when I say that I love getting a lot of discount and I guess I was expecting a lot more after hearing friends, colleagues and family members talk about deals they get when they purchase a new car. I understand that it's harder to lower down the price because of a few factors like, brand (because I know how superior Subaru is) and the model and the model year. And after that was explained and all the effort to try to give me some sort of deal, I still purchased the car because I felt I was getting a better deal than what I would get at another Subaru dealer. It was really hard waiting for the Outback for almost 4 months and Wilson was really great in trying to help speed up the delivery of the Outback, but I understand that it is really out of his control. While I was waiting, Wilson offered great customer service, answering my many questions and this great service continued when I picked up my car. He took the time to take me through and explain the exterior and interior functions and how-to's. I didn't expect that! While I still have to read the manual for sure to get the in-depth knowledge about my new car, I had the basic information I need to be able to use the car right away. I would definitely recommend this dealer to friends and family and I would certainly want to come to this dealership again, when it is time to get a new car... which is hopefully not anytime soon as I expect to get long years out of the Outback ;). More

Great Service Great experience, no pushy salesman. Alex was very helpful and informative before the purchase as well as after. He took all the time we needed to go Great experience, no pushy salesman. Alex was very helpful and informative before the purchase as well as after. He took all the time we needed to go over the new vehicle before we drove away. More

Friendly, honest, smooth sailing I am familiar with Scarboro Subaru as I bought a used vehicle there back in 2008. So when it came time to get a new car this time, I didn't hesitate I am familiar with Scarboro Subaru as I bought a used vehicle there back in 2008. So when it came time to get a new car this time, I didn't hesitate to go back to this dealership. The staff are always so friendly and accommodating and dealing with Stone to get my new Forester was a pleasure. He took the time to explain everything I needed to know and was able to get me the best deal for my budget. He also followed up by email or phone whenever I had any questions or concerns. When I picked up my new car, he again, sat with me and explained all the details for making my driving experience a great one. I would absolutely recommend this dealership to anyone looking to buy or lease a Subaru. And if you're buying new, make sure you ask for Stone! More

Fair Price - Excellent Delivery Experience We were able to agree on a fair price quickly. At delivery, Jose spent about half an hour reviewing the features of the car. The owner of the dealersh We were able to agree on a fair price quickly. At delivery, Jose spent about half an hour reviewing the features of the car. The owner of the dealership made a point of introducing himself and personally thanking me for my patronage. This is significantly different from my experience at other new car dealers. More

"A very pleasant experience" I have never met a sales representative so knowledgeable, helpful and friendly. I have no doubt in recommending anybody who wishes to buy a Subaru. I have never met a sales representative so knowledgeable, helpful and friendly. I have no doubt in recommending anybody who wishes to buy a Subaru. More

Excellent service Wilson was an excellent salesman, Really thorough in terms of explanations. Patient and clear when explaining contract. Very friendly and helpful, wou Wilson was an excellent salesman, Really thorough in terms of explanations. Patient and clear when explaining contract. Very friendly and helpful, would recommend to others. More