Scarboro Subaru

Excellent to deal with I would highly recommend Scarboro Subaru to anyone looking for a Subaru. Jose Ferradas-Gil was excellent to deal with. I first spoke with Jose over I would highly recommend Scarboro Subaru to anyone looking for a Subaru. Jose Ferradas-Gil was excellent to deal with. I first spoke with Jose over the phone (I called and asked to speak with a salesperson and he took my call), then a couple of days later met him at the dealership where he was very polite, informative, and knowledgeable about the models we looking at. When I went back for a second visit with my wife a few days later he was equally as pleasant as my first visit. We could not reach a deal at that time, however Jose phoned me to make an offer I could not say no too. He knew our budget and made the deal work to keep us within our spending limit. I am sure management helped him get to the price that worked for us and them. We purchased a car from Scarboro Subaru because of all this. When I picked up the car Jose took the time needed to explain all the features , answer all my questions, and did not rush me away. He made us feel like he and the dealership wanted us as a customer. I should add that I went to the service department and spoke with an advisor about our new car and although I did not get his name, he was very friendly and helpful as well. More

Positive and Pleasant Car Purchase Experience This is our first time purchasing a new car from Scarboro Subaru. Our experience from day one to car delivery day has been very pleasant and comfortab This is our first time purchasing a new car from Scarboro Subaru. Our experience from day one to car delivery day has been very pleasant and comfortable. Stone Hu was our sales representative. He listened carefully to questions and communicated his responses clearly and knowledgeably. He is very patient and respected our choice without rushing us into a quick decision. He is also very friendly and attentive to customer's needs and requests. All necessary follow-up communication was efficient. We feel very happy with our purchase of a new Subaru, convinced that all communications and transactions were very honest and fair. We also dealt with John Manis in our purchase of extra warranty for our car. Again the experience was a very pleasant one. We find the process to be very precise and efficient, without unnecessary overselling. Overall, our experience with Scaboro Subaru is an super excellent one. We have been to other dealerships and was not very impressed with either the indifference or over-aggressive sales tactics of sales staff. Scaboro Subaru has just the right touch. Great coffee too!!!! More

A pleasant shopping experience Buying a new car is not something one does daily. In addition, I was looking at a different manufacturer for the first time. Alex is courteous, not pu Buying a new car is not something one does daily. In addition, I was looking at a different manufacturer for the first time. Alex is courteous, not pushy, very knowledgeable and helpful. His demeanor certainly helps my purchasing decision, and makes the whole experience enjoyable. More

David Liang, sales David is young and very new to Scarboro Subaru. We found him openly friendly and very knowledgeable for a recent hire. He was also very competent on David is young and very new to Scarboro Subaru. We found him openly friendly and very knowledgeable for a recent hire. He was also very competent on the business side in closing the deal on our "new" 1 year old Forester. Used Foresters are not easy to find and we were impresses by their inventory on the used car lot. More

Fantastic Used Car Buying Experience I purchased a used car from Alexander. The service was excellent, he did not rush the decision or use any aggressive sales tactics. He was flexible wi I purchased a used car from Alexander. The service was excellent, he did not rush the decision or use any aggressive sales tactics. He was flexible with timing of picking the car up and delivering final cheque. Alex went above and beyond to get the licence plates organised very quickly so that I could get a parking pass from the city before picking the car up. This was not necessary for him to do and was indicative of the excellent customer service offered at this branch. The car was in wonderful condition. Having met with a number of used car salesmen before deciding to buy used through Subaru, I can attest to the fact that buying Subaru certified used cars takes so much of the stress out of buying a used car and allows you to rest easy knowing that you received a fair price and a car that is in good condition. Would definitely recommend! More

My experience was clear and comfortable This is my second vehicle from Scarboro Subaru.The sales people are straight ahead. All communications were clear and honest. Everything ended with me This is my second vehicle from Scarboro Subaru.The sales people are straight ahead. All communications were clear and honest. Everything ended with me getting exactly what I was expecting. Stone, my sales person was more than just informative. One gets the feeling that he really likes his job! More

Engine Replaced without issue We discovered our Forester had an oil consumption problem just a few km from our 100, 000 km warranty expiration. Kareem did a fabulous job to set up We discovered our Forester had an oil consumption problem just a few km from our 100, 000 km warranty expiration. Kareem did a fabulous job to set up a tracking plan, document our oil loss and then get our engine replaced all within a few months and with very professional and transparent service. We have always taken our cars to local mechanics, but based on the service we have received here, we will make Scarboro Subaru our first choice going forward, I know we will be well taken care of. Thank you Kareem. More

Purchase I came in to visit mr. Alex to purchase a new vechicle. Alex was excellent at the service he provided me and I was able to walk out with the car I alw I came in to visit mr. Alex to purchase a new vechicle. Alex was excellent at the service he provided me and I was able to walk out with the car I always wanted. I would recommend this dealership to anyone looking for an excellent car and for excellent service! Thank you Alex and everyone else that helped me! More

Easy Peasy "Easy Peasy". That's what Sal promised it would be, and that's what it was. First he made sure he understood my wants, needs, and budget for a vehic "Easy Peasy". That's what Sal promised it would be, and that's what it was. First he made sure he understood my wants, needs, and budget for a vehicle. Then he introduced me to the best possible vehicle suited to meet my requirements. The Forester was exactly what I was looking for. The best part was when he took his time and explained my payment options. This is where I needed help the most. Everything he explained made sense, and the stress I was feeling melted away. Through his knowledge, experience and wisdom, I am CONFIDENT I made the best decision possible, and know I got this! Sal is honest and genuine. Says it like it is and proves his point. No fluff and no xx. He sincerely exceeded my expectations. He made buying a car easier than buying a pair of shoes! More

Friendly professonal - Put custom first Stone is very professional and friendly. He helped us to buy an outback. We gave us a lot of information about this car. Excellent service! Stone is very professional and friendly. He helped us to buy an outback. We gave us a lot of information about this car. Excellent service! More