
Scarboro Subaru
Toronto, ON
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1,218 Reviews of Scarboro Subaru
Best feel so far Nic Zheng is the best dealer I had met so far. Not just because the good deal he had gave me, but also his kindness and patients. He took care of ever Nic Zheng is the best dealer I had met so far. Not just because the good deal he had gave me, but also his kindness and patients. He took care of everything from the beginning to the end, thought about every possible small parts that are good for me. He kept what he promised, and even did what he can do the best to fight for the best deal. I truly recommen Nic Zheng to everyone who likes Subaru, he is defiantly the best ! More
1st time visit ... GREAT SERVICE!!! I am writing this lengthy review because of my great experience at Scarborough Subaru. I was having problems with my brakes and other minor issues wi I am writing this lengthy review because of my great experience at Scarborough Subaru. I was having problems with my brakes and other minor issues with my 2010 Forester. I arrived at the dealership at 35mins before they opened. I was greeted by Jeff 25 mins before the service department opened. He offered me a cup of coffee because it was chilly outside ...which was very nice of him. He was very patient with me while I explained my issues with my car. He then explained the lay out of the service department because it was my first visit. When Jeff explained the report from the mechanic he was very clear and professional ... He even escorted me to my car which was at the back of the service department. Jeff introduced me to Sergio who was the mechanic assigned to my car. Sergio gave me a visual explanation of the outstanding issues on my car which needed immediate attention. A shuttle service was arranged to drop me off and pick me up when my car was complete. I needed my car before rush hour started ... Jeff and Sergio did not disappoint ... IT WAS DELIVERED ON TIME!!! Jeff introduced me to the other service staff and the Service Manager Dominic. I mentioned to Dominic I was pleased and impressed with his staff. Jeff attached his business card to my invoice and provided options for future appointments bookings. THANK YOU for making me comfortable and feel like family. PS JEFF ALL THE BEST WITH YOUR NEW ADDITION TO YOUR FAMILY!!! More
Excellent experience with Scarborough Subaru Customer sales service was at it's best. Everything was covered before and after the sale. Prompt delivery. Overall, it was a very nice experience bes Customer sales service was at it's best. Everything was covered before and after the sale. Prompt delivery. Overall, it was a very nice experience besides owning a great car. More
good deal. Good sale. I will recommend people to buy your car with this deal and my sale NIC Zheng. Although I need to wait for my car for almost two months, the waiting is I will recommend people to buy your car with this deal and my sale NIC Zheng. Although I need to wait for my car for almost two months, the waiting is worth. I got an another 500bucks discount. More
A Great Experience The customer experience at this dealer and its sister dealership Scarboro Kia is excellent. I worked with Sal on the entire purchase, even though his The customer experience at this dealer and its sister dealership Scarboro Kia is excellent. I worked with Sal on the entire purchase, even though his core role is not in Sales. To me, this showed that their focus was on the customer, not on their own internal set-up. I was treated respectfully and very fairly. I felt like the purchase process was very open; just the facts and options. I had no pressure during the purchasing discussion, but once a decision had been made, Sal worked very quickly to ensure the timely pick up of the vehicle. I would recommend this dealership. Thank you Sal and Scarboro Subaru. More
Great Experience Jeff is an excellent service advisor. I felt very well looked after at the dealership and would not hesitate to return for more service in the future. Jeff is an excellent service advisor. I felt very well looked after at the dealership and would not hesitate to return for more service in the future. More
Repeat Customer One of our reasons for buying another Subaru was the great sales experience Nic provided the first time several years ago. He is very helpful in answ One of our reasons for buying another Subaru was the great sales experience Nic provided the first time several years ago. He is very helpful in answering our questions about the car and providing the numbers to help us decide on whether to purchase, finance or lease our Forester. My one disappointment was that my new Forester had a very visible scratch on the gear box on the day of delivery. Besides the minor delay when shifting gears (when compared to my previous Mazda6), we are happy with the car's performance. Can't wait for the snow to come to experience the Forester's full capabilities! More
a very-very happy customer we had visited at least four other dealerships,some of them twice.they all wanted us to make a deal A.S.A.P.,that was not very nice.we test drove,elan we had visited at least four other dealerships,some of them twice.they all wanted us to make a deal A.S.A.P.,that was not very nice.we test drove,elantra,trax,matrix,among others.my wife loved our 2007 suzuki so much!!! at the end ,subaru was the only car she was willing to trade our suzuki for. we have only had our subaru for a few days but we already know we made the right decision. i feel like a million bucks driving it. as far as the service goes,i spoke to jose on the phone once,three days later i made the purchase.i was a customer of yours for seven years servicing my suzuki,well you got me for at least seven more. i'm a loyal guy,you treat me good ,i'm coming back. More
Good experience on the first purchase The saler is patient to expericen the detail and the reasons for the delay of the vehicle. Even though it took me more than one month to wait for the The saler is patient to expericen the detail and the reasons for the delay of the vehicle. Even though it took me more than one month to wait for the car, I do have a good experience on this deal and hopefully will enjoy driving my new car. More
great experience Wilson Yam, our sales rep was particularly attentive, informative, patient, and knowledgeable. He knew exactly what we needed, thank you Wilson for al Wilson Yam, our sales rep was particularly attentive, informative, patient, and knowledgeable. He knew exactly what we needed, thank you Wilson for all you've done for us! More