River City Ford

Driving change is exactly what they have done for me Back in may I ended up getting a 2012 f150. Since the moment I walked into the dealership I've always been treated well with great customer service. J Back in may I ended up getting a 2012 f150. Since the moment I walked into the dealership I've always been treated well with great customer service. Justin was there to listen to what I was looking for in a vechile and was able to pick out the perfect one for all my needs. They are all very knowledgable and helpful and I found my experience with Justin above and beyond. He listened to what I wanted and made it happen. My truck is awesome for the long commutes to work and I feel safe in the winter, I havnt had any problems with it so far and am very happy Overall wonderful experience More

good guy was pleasure dealing with him, and would definitely come back and refer to my surroundings. overall experience was very delightful, other staffs were was pleasure dealing with him, and would definitely come back and refer to my surroundings. overall experience was very delightful, other staffs were very friendly as if i was at home at ease. thanks for great service and will look forward coming back. More

Personalized Service Ability to tailor information to my specific needs was greatly appreciated. Although we did not buy the truck, being aware of opportunities as they co Ability to tailor information to my specific needs was greatly appreciated. Although we did not buy the truck, being aware of opportunities as they come up allows us to guage pros and cons for purchasing at different times during the year. More

best car dealership i have ever went everyone was taking good care of us . they were really trying to get you on the vechicle you want at the lowest rate it can be . best dealership i hav everyone was taking good care of us . they were really trying to get you on the vechicle you want at the lowest rate it can be . best dealership i have ever went . More

Incredibly pleased with my new truck Mr. Brett, is the person who served me since my first vehicle with satisfaction at all points. He advised me like nobody did it before. That's why my Mr. Brett, is the person who served me since my first vehicle with satisfaction at all points. He advised me like nobody did it before. That's why my daughter leased an f-150 on two years with a purchase option and I bought a brand new truck to replace my 2013. More

😇Excellent sales personnel Tom I I have to say that I have never been greeted by any other dealership as we were the moment we drove onto the parking lot, let me mention that there wa I have to say that I have never been greeted by any other dealership as we were the moment we drove onto the parking lot, let me mention that there was more than one time that we pulled in and each time we were greeted the same way. This was a very stressful time for my wife as she was not wanting to purchase a new used vehicle. The friendly staff went above and beyond. The dealership was very clean and all of the staff had a job to do and did it very well. Tom listened to what we were looking for in our next vehicle and then had a couple of vehicles for us to look at. We had the opportunity to look through and test drive the vehicles that we were in interested in. Tom worked very hard to please us, especially my wife who was harder to deal with. Tom continually went back and forth trying to get us the best deal with the greatest options. And when we walked out of the dealership without any purchase agreement we could tell that Tom still wanted to work his hardest to find us the perfect vehicle. Tom followed through and called us the next day. A few days later we showed up at the dealership unannounced and was greeted by Tom as if we had been best buddies. Again Tom worked his hardest to get us what we thought was a great deal. Later that day we signed the papers and brought home our new used vehicle. It was so nice to be treated fairly by a salesperson who we believe was truly working in his customers best interest. We have not stopped telling our friends about the sales experience we had with Tom. More

What you should expect from a dealership and then some We have been going to River City Ford for the past three years for our regular maintenance when we had progressive problems with Landau Ford for our f We have been going to River City Ford for the past three years for our regular maintenance when we had progressive problems with Landau Ford for our focus. Since going to River City Ford we have had nothing but good experiences with all of their staff both service and sales departments. Recently we were looking at upgrading and were investigating the escape. We first met with Tyler Allen who introduced himself not only to me and my wife but also to our two kids. He kept them entertained and made sure we were comfortable as a family while we discussed options and what we were looking for. He was very patient and tried to be helpful with anything he could assist with. After finding the vehicle we wanted, he handed us over to Jen who straightened things out for our finances with minimal hastle. Overall we are extremely satisfied with our dealings with River City Ford and they strive to make sure that the customer is happy with the service provided. I would highly recommend trying out their service / sales. Given then opportunity, I'm sure they would impress you. If Tyler or the other team members end up reading this, thank you again for the excellent experience. More

It was an exhilarating experience Chelsea Boyer made something I thought was impossible, possible she listened to everything I wanted or needed and more and was able to find me an ama Chelsea Boyer made something I thought was impossible, possible she listened to everything I wanted or needed and more and was able to find me an amazing reliable car. More

Awesome Experience Having recently written off my 2007 Escape, I stopped by River City Ford on my way home from work one evening, expecting just to view some newer model Having recently written off my 2007 Escape, I stopped by River City Ford on my way home from work one evening, expecting just to view some newer models in their showroom. When I walked in, the the showroom seemed to be just bustling with staff and several customers, some of whom were celebrating the purchase of their brand new Ford vehicles. I was pleasantly greeted by Justin Craine and right away felt very welcomed and at ease with his friendly demeanor. He was very patient and listened to every single detail I provided in what I was looking for in a new vehicle. The more we spoke, the more and more evident it became that his young man really knew his stuff. He was so professional and extremely knowledgeable and offered great suggestions. I actually returned the next day when I had more time to test drive the 2016 Escape SE, and bought the vehicle that same day. I was extremely impressed with the time Justin took to ensure I fully understood all the options, electronics and care for the vehicle. He, and the rest of the team at River City Ford, really went the extra mile and took what started as an overwhelming, stressful experience and turned it into a relaxing, rewarding and satisfied experience. I would definitely recommend both this dealership and Justin to anyone in the market of looking for a vehicle. I feel I have a great rapport with the team at River City Ford. I feel they are truly there to make a difference and to be of assistance in any way they possibly can. Thank you for the incredible customer service and experience!!! Justin has a very bright career in car sales in his future. More

Great Salesman - Sayed Dost Awesome atmosphere as soon as I walked in, very friendly. Dealing with Sayed was a pleasure, he has an extremely positive attitude and knows what he' Awesome atmosphere as soon as I walked in, very friendly. Dealing with Sayed was a pleasure, he has an extremely positive attitude and knows what he's talking about. Would recommend to others to deal with him for sure. More