Richmond Hill Toyota

Paul was good and provided good guidance Paul was our salesperson and patiently explained and provided the required information and guides. He guided us throughout the sales processes from in Paul was our salesperson and patiently explained and provided the required information and guides. He guided us throughout the sales processes from introduction to finantial options. Good job Paul More

Fair opinion of repairs needed Car needed more repairs than expected. He explained the options fairly and did not recommend unnecessary repairs. Some repairs should be done now, oth Car needed more repairs than expected. He explained the options fairly and did not recommend unnecessary repairs. Some repairs should be done now, others could be done later. More

Seamless, relaxed, informative shopping! I had researched many crossovers as the owner of a 2003 Corolla. With the help of YouTube videos and personal testimonials, I chose the RAV4 as my nex I had researched many crossovers as the owner of a 2003 Corolla. With the help of YouTube videos and personal testimonials, I chose the RAV4 as my next car. The receptionist connects with a sales rep who suited my style , knowledge level and endless questioning. David was supportive, knowledgeable and not aggressive. Car shopping and puchae made easy! More

Very good services But the price I paid for an old and small with high mileage car is very high. My my car will get conditional pass drive test next year, but I paid al But the price I paid for an old and small with high mileage car is very high. My my car will get conditional pass drive test next year, but I paid almost $1000 to fix some other issues in it so I can use till I can afford a new one More

Best service Very friendly and fast service. Services were still on expense side but I still completed all the recommended work. Frank makes it worse while to come Very friendly and fast service. Services were still on expense side but I still completed all the recommended work. Frank makes it worse while to come all the way to Richmond hill even though I have wetz Toyota dealership right by me. More

Great Customer Service Your dealership is Great with great Customer Service which is the most important thing . Coffee was great but next time I need free doughnuts and fr Your dealership is Great with great Customer Service which is the most important thing . Coffee was great but next time I need free doughnuts and free sandwiches More

reliable service Special price on services:alignment, oil change and check up. Nice environment. Friendly service. Car wash. Felt good with coffee of course. Repla Special price on services:alignment, oil change and check up. Nice environment. Friendly service. Car wash. Felt good with coffee of course. Replaced old key chain - small thing, but nice. More

Very good and efficient Great customer service, great work done. Use Delon's service for more than 10 years, always friendly and professional. Strongly recommend this deale Great customer service, great work done. Use Delon's service for more than 10 years, always friendly and professional. Strongly recommend this dealership, technical people know what they are doing. More

Great experience No waiting, which was great because I was late for work and very friendly and personable driver for the shuttle service. Far exceeded my expectations! No waiting, which was great because I was late for work and very friendly and personable driver for the shuttle service. Far exceeded my expectations! More

Complete recommended maintenance service and winter tires Was called and made and appointment for a 58-60000km recommended service check. Also needed new Winter tires . Was taken in promptly and in time for Was called and made and appointment for a 58-60000km recommended service check. Also needed new Winter tires . Was taken in promptly and in time for my service appointment , Sam was /is a nice man ,gracious , pleasant to deal with ,Took his time explaining to me what needed to be done on my car , and helped me pick out my New Winter tires . He also helped me with using the promotions offered to help save me some money ( including using my discount chequebook!) Service was done in good time -noon appointment , car was ready to go by 4:00 p.m. Everyone was pleasant and helpful ,and I appreciated all the updated calls I got through the day, letting me know how the car and service was progressing . When I did arrive to pick up my car , I was just prepared to pay and just go..but ... the actual technician that worked on my car not only took the time ( and in a nice way) insist that I wait just a few more minutes so he could wash my car , but he also spent time explaining to me what he had done with my car and answered a few questions that I had regarding my car and how it handles .The patience that both Sam and that technician gave to me made be feel good -and the pride that they showed in their workmanship made me feel better -especially when you look at how much I spent ! They made me feel like I was important and not just another service /sales call . It was a very nice experience . The only thing they missed on was asking me if I had an Aeroplan card that I think I could have used to eran some points ! Thanks for the survey , I like being able to give positive and (sometimes ) negative feedack. More