Richmond Hill Subaru

Mike Tran is Rocks! I had a great experience buying my first new vehicle! Mike Tran is a superstar! He works fast and knows his stuff! He was friendly and welcoming! And I had a great experience buying my first new vehicle! Mike Tran is a superstar! He works fast and knows his stuff! He was friendly and welcoming! And did what he could to make sure I had a great visit. Subaru Richmond Hill will be my go to from now on! Thanks for my awesome new Subaru crosstrek, I love it! More

The best of the best The best I've ever had the pleasure of meeting and conducting business with. Straight forward and honest is what sets him apart. A trie model for all The best I've ever had the pleasure of meeting and conducting business with. Straight forward and honest is what sets him apart. A trie model for all sales representatives... Without a doubt I would recommend to anyone looking forward to purchasing a Subaru to go and visit Michael Tran at Richmond Hill Subaru... Believe me, you'll be glad you did! :) More

Excellent service I had an excellent experience in purchasing my Forester at Richmond Hill Subaru. Jeff provided excellent customer service. He is friendly, professiona I had an excellent experience in purchasing my Forester at Richmond Hill Subaru. Jeff provided excellent customer service. He is friendly, professional, and very patience. Jeff took me to a test drive, answered every question I asked and explained everything in detail, and he never put pressure on me. Thank you Jeff! Besides, thanks to Sam as the financial paper went smoothly. More

Excellent Service and Deal I had an excellent experience at Richmond Hill Subaru and would recommend anyone who is in the market for a Subaru. Francis was the representative who I had an excellent experience at Richmond Hill Subaru and would recommend anyone who is in the market for a Subaru. Francis was the representative who helped me with my Subaru Impreza and did an outstanding job. They did not have the colour I was looking for in stock, but Francis was able to find one within GTA and had it ready within a week. He also gave a a great deal and made the entire process very easy and smooth. Could not ask for more! So far I am very happy with my Impreza too! More

Excellent customer service I had an excellent experience purchasing my Subaru Forester. Sean spent hours with us while I test drove different Subaru vehicles. He was very trustw I had an excellent experience purchasing my Subaru Forester. Sean spent hours with us while I test drove different Subaru vehicles. He was very trustworthy and put no pressure to purchase. The financing went smoothly thanks to Sam. It was an enjoyable, professional and fun experience. More

Happy Subaru customer Holly always kept me informed and up to date in regards to the status of my service. She recommended what I needed to prevent future issues. When I Holly always kept me informed and up to date in regards to the status of my service. She recommended what I needed to prevent future issues. When I picked up my car, Mike was there to go over the services and helped me understand what I needed in the future. More

Amazing dealer that feel comfort and trust to deal with. This is my second time I bought my Subaru with RH Subaru. The first one was a 2011 Legacy last year, and this time I got my 2016 Outback with the same This is my second time I bought my Subaru with RH Subaru. The first one was a 2011 Legacy last year, and this time I got my 2016 Outback with the same sales rep. Francis Lee. He gave me plenty of time to test drive both vehicles without pushing me on purchase. After me and my wife decided on the purchase, we met Sam who was doing the final paper work and contract signing. Sam introduced to us about Subaru warranty package and rust proofing option that are available. As for our own reasons, we decided not to take any of the package in the mean time. Unlike other dealerships, RH Subaru and Sean did not push us for that, which make us feel very comfortable. During the delivery/pickup, Francis and the service team did their best to ensure both the vehicles are in the best shape before handing to our hands, as I knew I am picky and look for perfection (of course every customer do want their car in the best shape, right). Mike, who is from service immediately scheduled an appointment in the next 2 days, and I got my Outback back at the time promised by Mathew, and I am very happy about their works and they really did what they promised. I would recommend this dealer to anyone who like to get a Subaru, and I am very sure that most customer will be happy like me..... Good Work Team of Richmond Hill SUBARU. More

Very Happy RH Subaru Customer I was looking for a relatively inexpensive, nimble, sporty, family-friendly ride. I knew about the WRX, but didn't want to wait weeks. I got lucky and I was looking for a relatively inexpensive, nimble, sporty, family-friendly ride. I knew about the WRX, but didn't want to wait weeks. I got lucky and noticed that RH Subaru had some in stock (on the web). I called, spoke to Alex, and he explained what I'd have to do to hold the car. Not long after, I called back and reserved one. Everything went really smoothly. Finance was great to work with; they knew I was price-sensitive and didn't push any add-ons. I was also happy with the trade-in value that Leon (General Sales Manager) gave me for my '02 Mercedes C230. Post sales, Alex continued to answer my questions, and Mike from service was also very helpful in answering my questions. My rating below, for 'Price', is based on the trade-in value I received. I can't comment on the price of the car because the WRX is in short supply and from what I understand dealers generally do not give discounts on this model. More

An enjoyable and productive experience Sean Pearl is the ultimate professional salesperson. He helped make the "buying a car experience" both an enjoyable and an exciting learning process. Sean Pearl is the ultimate professional salesperson. He helped make the "buying a car experience" both an enjoyable and an exciting learning process. The once dreaded experience was not so bad after all. First and foremost, Sean knows his product and by his own admission is very "tech savvy" - certainly an important skill to have in an auto industry where the integration of digital software technology is more prevalent every day. His knowledge was very valuable in helping me to decide on a particular Subaru vehicle as well as relevant options. Secondly, Sean was also very helpful during the process of a fair price negotiation. Moreover, I believe that his style of salesmanship is reflective of the overall business approach of the dealership itself, perhaps put this way - be transparent and help the consumer make a good decision on a major purchase. I highly recommend this dealership and thank Sean and the other employees with whom I dealt while there. David More