Richmond Hill Subaru

Completely satisfied experience! We previously purchased our Crosstrek 2013 Limited from Ben 3 years ago. The transaction was very smooth, the deal was great, and we've never had any We previously purchased our Crosstrek 2013 Limited from Ben 3 years ago. The transaction was very smooth, the deal was great, and we've never had any issues with the service , or the car itself. So this time we decided to come back to the same dealership to purchase another car. Rob was very helpful with the purchase of our new 2016 Impreza Limited. He is very patient and knowledgeable. We felt very comfortable and open talking to him about our needs and concerns. On the day of picking up, he has the car ready a lot earlier than the pick up time just in case we arrive early for it. He takes his time to go through every single feature of the car with me. We want to thank the Richmond hill Subaru team for the great and professional service they provided More

Fantastic!! Michael and Leon had me in and out!!! Coming from two hours away, I was able to test drive and purchase in one day!! I understand that they can't d Michael and Leon had me in and out!!! Coming from two hours away, I was able to test drive and purchase in one day!! I understand that they can't do that for everyone, everyday but they did it!! What a wonderful experience.... :) Everyone was so nice and had a such a great attitude... except Brett, but he wanted the car. Just kidding! 5 stars!! Thank you Richmond Hill Subaru!!!! More

Very informed and friendly staff Alex was a pleasure to work with, he was patient, honest and really informative. He took the time to really explain everything to us! The receptionist Alex was a pleasure to work with, he was patient, honest and really informative. He took the time to really explain everything to us! The receptionist was also nice, sorry forgot her name but she was young and there in the evening. More

Great Experience with such a Professional Team Subaru was not my first preference of my next car, and I visited Richmond Hill Subaru to expand my considerations. My first visit changed my preferenc Subaru was not my first preference of my next car, and I visited Richmond Hill Subaru to expand my considerations. My first visit changed my preferences and Sean's help was more than enough to convince me to buy my Subaru Crosstrek. Even if I visited without any appointment during the busy season, Sean was very thorough and professional to walk me through, and I signed my contract at my second visit. Moreover, about two months after, I noticed some odd function with my lane departure detect warning, and Michael helped me out to check the programming and system with all the measures. I only mentioned these two gentlemen specifically as I directly dealt with them; however, all other Representatives I met during my visits were all very terrific, outstanding, and offering helps, and I would definitely recommend others to visit Richmond Hill Subaru for whatsoever services/purchase. More

Sales experience with Alex Kam - Best of the best! We bought our first Subaru and in fact first Japanese car here. Alex explained to us so thoroughly about the car in every aspect with very easy appro We bought our first Subaru and in fact first Japanese car here. Alex explained to us so thoroughly about the car in every aspect with very easy approach. When we test drive he suggested us to do several things to understand and appreciate the unique features of the car. That was such a great experience. In the past we were just given the keys and we were on our own. Alex is such an amazing and honest person that we found so fortunate to work with. He made us feel confident about the car we bought and that we can always go back to him for any questions. We can't say anymore how appreciative we are and would like to express our gratitude towards his professionalism. Remember his name: Alex Kam, he is the person you want to deal with. More

3rd Subaru Purchase - 17 Fozzy Ltd Tech Package This has been a long overdue review. In previous years we have dealt with Ben Izadi for the 09 Impreza and the 15 WRX. However this time around, we de This has been a long overdue review. In previous years we have dealt with Ben Izadi for the 09 Impreza and the 15 WRX. However this time around, we decided to get the assistance and have the pleasure of dealing with Rob. My mom was cross shopping for a CUV/SUV/SUW, and narrowed it down to the Rav 4 and the Forester. We test drove the Rav 4 at first, and then went and test drove the 16 Forester at the time. Robert had an excellent point that we should wait for the 2017 to arrive, as it has newer and improved features, which will be worth value for money. We took his advance and have never regretted it since. When it came down to the paperwork, which consisted of trading in my mom's former 14 Corolla, we got a good trade in value, and a reasonable discount. Mind you, at the time, there was no UnHaggle report, but a discount is a discount. The loyalty rate reduction also applied, so that made it nicer. We opted in for the Limited package with the Technology option. Working with Sam was also a positive experience as always. He sat down with us, and explained the paper work and also additional packages which could be purchased at a cost. I.e. rust care, extended warranty, etc. The entire wait for the vehicle to arrive from Japan took roughly around 1.5 months, and Robert gave us a shout telling us that it arrived. We could not however pick it up at the time, and the dealership was totally cool with it. Rob also went out of his way to explain every single feature to my mom and kudos to him for having the patience. My mom really appreciated it, and the after sales experience is top notch. Overall a positive experience, no pressure, no hassle. Definitely recommended. Thanks Rob! Who knows, another Subaru may be purchased down the road from this dealership - I am thinking of a winter beater :P More

Great exoerience - car Buying This is a great place to go for your new vehicle. The sales reps are most friendly, knowledgeable, willing to help in any area you need. Mr. Sam Chegi This is a great place to go for your new vehicle. The sales reps are most friendly, knowledgeable, willing to help in any area you need. Mr. Sam Chegini and Mr. Alejandro Vaegas are wonderful sales reps. They made my buying experience wonderful. I give them FIVE STARS for their service. More

Terrific Experience! Today, I purchased a vehicle from this dealership and have nothing but positive things to say. From the moment we walked into the store to the time of Today, I purchased a vehicle from this dealership and have nothing but positive things to say. From the moment we walked into the store to the time of purchase several weeks later, my husband and I were treated with the utmost politeness and respect. Brett answered all our questions in a timely manner and allowed us to examine the vehicle without using high pressure sales tactics. Michael facilitated the financing of the purchase and extended his working day to accommodate us and keep us informed. I would not hesitate to recommend this dealership to family and friends. More

Extremely Helpful Staff I went in looking for a 2016 Subaru Crosstrek and was helped by Jeff Foo. He was able to answer all of my questions in regards the capabilities of the I went in looking for a 2016 Subaru Crosstrek and was helped by Jeff Foo. He was able to answer all of my questions in regards the capabilities of the vehicle as well the additional costs for extra features that I was considering. Upon agreement to purchase the vehicle, Jeff was in constant contact with me to explain the progress of locating and having my car delivered. I really do appreciate his help in coming in on his day off to help assist with the handover and paperwork signing of my vehicle. I will definitely be returning to to purchase a new vehicle when the time comes, or to recommend him to everyone I know. More

Awesome! Both Mike and Kevin helped me with my purchase of a pre-owned Legacy, never once did I feel pressured into purchasing it. Sam was awesome with the fin Both Mike and Kevin helped me with my purchase of a pre-owned Legacy, never once did I feel pressured into purchasing it. Sam was awesome with the financing. They answered all my questions well and let me know everything I needed know about the vehicle. It was a very pleasant experience and I will definitely be back to buy a new car in the future. I came back a month later to service the car and Mike and Kevin both remembered my full name! More