Rexdale Hyundai

Buyer beware I would've given a zero if possible. I purchased my second vehicle from them because I thought it's the superfans dealership he does a lot of good, bu I would've given a zero if possible. I purchased my second vehicle from them because I thought it's the superfans dealership he does a lot of good, but I guess that's only limited to him. I'm especially pissed that I bought extended warranty from these guys and I find out it practically covers nothing. On top of that my wife wanted to get the car checked because it does not run like the day we bought it. When we took it to other dealerships they told it's because the heat is on or something else was on, I thought these cars are supposed to outdo older cars but I guess it can't handle driving with the heat on. I took their advice and tried driving with nothing else on and still the same result. My wife took the car in today to get it checked and they scared her into purchasing a service package when all she wanted to do was get the car checked, get the update to add android auto. She was advised that this appointment was for servicing only and she was advised by Adrian that if she didn't get the car serviced it would not be covered for warranty in the future. That sounded so shady and they just confirmed it over the phone, not only did I get connected to the guy who scared my wife into purchasing the package but when i questioned him on some things he says I'm misinterpreting what he's saying. On top of that he says to me my manager is right here and I asked to speak to the manager and he says he's dealing with other customers. Makes me wonder does the lying ever stop. I even stated that when I was purchasing the car no one explained this to me to which he said "I'm not sure what they advised you I only look at the car after its purchased." I said then there's a big disconnect between sales and service and he denied that also. I made the mistake of purchasing a vehicle from this dealership I warn others to not believe what this dealership says as they lie as much as possible. My sales rep was Jagmeet whom conveniently stopped taking my calls or messages regarding the car once the sale was processed. So when they say contact anytime and they'll answer take it with a grain of salt. Also 60% of their reviews are 1 star on facebook, 75% are 1 and 2 star on dealerrater.ca, 75% on yelp are 1 and 2 star and 75% on 411.ca are 2 stars or lower. Did you notice a common theme they are reviewed badly on 75% of reviewing platforms. Would you like to be talked down to or would you rather go to a 4 or 5 star dealership and be treated like royalty for you hard earned money? Regretfully I made that mistake.....but Don't you deserve better? More

UNPROFESSIONAL SERVICE DEPARTMENT getting you car serviced here is a lengthy process and takes a lot of patience. No matter what time you book your appointment but you car will be in getting you car serviced here is a lengthy process and takes a lot of patience. No matter what time you book your appointment but you car will be in service bay for at least one hour after your appointment time and then they have to take an hour for the service which is fine. They do not honor the appointment time. All the previous visits had cost me three hours of for just a simple oil change. They are always running late for some reason and i even had an argument with service adviser anil why this keeps happening but he said he is trying his best. In order to solve this issue i started coming to dealership one hour after the appointment time and it has worked fine last two visits and now they have a new adviser which only takes customer at their scheduled time which is good thing if she is trying to fix these service issues. She sent me back on the last visit stating that I was late which she is correct but the problem here is I was late on purpose. I can not accept anymore that they will bring my car in the service bay area one hour after my appointment time. This is not acceptable at all. This was my last visit even though all my service history is with them and this is the sole reason i kept giving them chances. I have decided to move to attrell Hyundai. More

High quality service - extremely satisfied I recently purchased a new vehicle, with help from Sona Sapra, and was very impressed throughout the entire purchase process. Sona is very knowledgea I recently purchased a new vehicle, with help from Sona Sapra, and was very impressed throughout the entire purchase process. Sona is very knowledgeable, was always able to answer questions and is also very personable and easy to get along with. He made the purchase process, which can sometimes be a daunting task, a very pleasant and smooth experience. I recommended Sona to someone who also purchased a new vehicle from him. They too were extremely satisfied with his helpful service. I will continue to recommend Rexdale Hyundai and Sona Sapra to friends, family or anyone looking for a hassle free and enjoyable vehicle purchase. More

Fabulous Experience I am very thankful to SONA SAPRA that he provides me a fantastic service when I went there. So I highly recommend SONA for any dealing, he will help y I am very thankful to SONA SAPRA that he provides me a fantastic service when I went there. So I highly recommend SONA for any dealing, he will help you a lot as much as he can. More

best service Really they are providing good service. I dont know others so much but sona he is best dealer thank you so much bro nice to meet you.thank you bro for Really they are providing good service. I dont know others so much but sona he is best dealer thank you so much bro nice to meet you.thank you bro for my new hyundai sonata More

Excellent Experience It was a pleasure experience buying a car at the dealship, salesman Sona Sapra was great, he helped me choose the vehicle to my satisfaction. He is fi It was a pleasure experience buying a car at the dealship, salesman Sona Sapra was great, he helped me choose the vehicle to my satisfaction. He is fine young guy, he is my son's age, so enthusiastic and honest young fellow, i would love deal with him for future purchaes too. Nishan More

Poor quality of customer service while oil change Poor quality of service and communicating they will not explain anything , bad behaviour and I will never prefer this location and advice others not t Poor quality of service and communicating they will not explain anything , bad behaviour and I will never prefer this location and advice others not to prefer this location. More

Extremely poor customer service. Service department VERY difficult to deal with. Have issues every time I need to bring my car in for service. Rude and unhelpful to boot. Service department VERY difficult to deal with. Have issues every time I need to bring my car in for service. Rude and unhelpful to boot. More

Pathetic service Never take you vehicle to this place. They made me wait with 2 kids and after 2 1/2 hrs inform me that their scanner is not charged. So bad that I do Never take you vehicle to this place. They made me wait with 2 kids and after 2 1/2 hrs inform me that their scanner is not charged. So bad that I do not want to give them even 1 star on review. More