Rexdale Hyundai

STAY AWAY FROM REXDALE HYUNDAI The Vehicle Manager is a snake. He does not honour the deal you make with him, even after you have paid and all forms signed. The Vehicle Manager is a snake. He does not honour the deal you make with him, even after you have paid and all forms signed. More

After having our car fixed grease was everywhere in our car! Purchased a 2014 Sonata, after finding out the vents didn't work we brought it in to have it repaired, they had it for a week. We got it back only to Purchased a 2014 Sonata, after finding out the vents didn't work we brought it in to have it repaired, they had it for a week. We got it back only to find grease on the ceiling of the car, on the crossbars on the seats, it looks like they took a large screw driver to pry the plastic casing of the crossbar damaged that, when they took the glove box off it looks like they put it on the concrete floor and stepped on it and dragged it across the floor ruining the outside (foot print was still on the inside of the glove box). We tried to change the vent setting and still didn't work! a total of a week and a half to finally fix it. (Have pictures to prove!) There was a strange noise coming from one of the tires so we brought it to their attention and they comment was "it's still under the safety regulations so we don't have to replace it". We bought several cars from this dealership in the past and never again it's too painful to deal with these people. I would never recommend anything from them again. More

Great experience Great service! I was in & out quickly. Everything was done as expected. I always service my vehicle and the vehicles of family members here and my ex Great service! I was in & out quickly. Everything was done as expected. I always service my vehicle and the vehicles of family members here and my experience is always great More

Bad customer service Car sale Hyundai on rexdale is a tricky dealers they give you all the goods wen you go by a car but after you get it wen you go for services they tric Car sale Hyundai on rexdale is a tricky dealers they give you all the goods wen you go by a car but after you get it wen you go for services they trick you to by an get services you don't ask for, and after on top of that they don't help you that way they should. Yesterday a have a bad experience there!! More

Extended warranty is just a waste of money The worst customer service ever. Service department is extremely rude. Plz do not but any extended warfanty from Rexdale Hyundai. It us just a way of The worst customer service ever. Service department is extremely rude. Plz do not but any extended warfanty from Rexdale Hyundai. It us just a way of increasing the cost of your vehicle. Adrian from service department is extremely unprofessional and I would say entire delartment is. Just trys to blame on one another and zero team work and lack of responsibility. Never every but any Hyundai cars . Offering low interest rates is a way they sell their cars . If any questions plz comment and I will personally give all the info required before buying car from Rexdale Hyundai. More

amazing service I have been taking my Hyundai to this dealerships for a couple years and have always had an great experience... I am always greeted with a smile from I have been taking my Hyundai to this dealerships for a couple years and have always had an great experience... I am always greeted with a smile from the people at the service desk and everyone is always willing to help.... form the quick service times, to the pricing even when i have any questions the technician that worked on car comes out to answer them and they are always so friendly !! Even the Managers are always so polite and say hi with a smile when i come in and make sure i am taking care of. I will definitely keep on bringing my Sontata to Rexdale Hyundai for for service More

Business Manager Rick Diguer was extremely rude We decided to buy a car from this dealership because the price was good and the sales person Jas was fantastic. Everything changed when we met the Bu We decided to buy a car from this dealership because the price was good and the sales person Jas was fantastic. Everything changed when we met the Business Manager Rick Diguer. He was very rude from the start kept pushing us to buy job loss protection which we declined over ten time. At one point we were ready to walk out and walk away from the deal. He also said some rude things about sales person Jas at one point which we won't mention here. More

Amazing service and customer care As a first time purchaser, I was very weary about the process required to purchase a vehicle. After stopping at a few Hyundai dealerships, I experienc As a first time purchaser, I was very weary about the process required to purchase a vehicle. After stopping at a few Hyundai dealerships, I experienced rude sales people and managers who said things to make a sale and then did not follow through with their promise. When I got to Hyundai Rexdale, I was immediately pleased with Amit, who explained everything in plain English and made me feel more than comfortable. He was honest and willing to help me and provide me with the best possible deal. After purchasing the vehicle, Amit also called me to check in and see how the vehicle is going. I would rate this dealership a 10 if I could. Excellent service and amazing staff. More

Buyer beware I would've given a zero if possible. I purchased my second vehicle from them because I thought it's the superfans dealership he does a lot of good, bu I would've given a zero if possible. I purchased my second vehicle from them because I thought it's the superfans dealership he does a lot of good, but I guess that's only limited to him. I'm especially pissed that I bought extended warranty from these guys and I find out it practically covers nothing. On top of that my wife wanted to get the car checked because it does not run like the day we bought it. When we took it to other dealerships they told it's because the heat is on or something else was on, I thought these cars are supposed to outdo older cars but I guess it can't handle driving with the heat on. I took their advice and tried driving with nothing else on and still the same result. My wife took the car in today to get it checked and they scared her into purchasing a service package when all she wanted to do was get the car checked, get the update to add android auto. She was advised that this appointment was for servicing only and she was advised by Adrian that if she didn't get the car serviced it would not be covered for warranty in the future. That sounded so shady and they just confirmed it over the phone, not only did I get connected to the guy who scared my wife into purchasing the package but when i questioned him on some things he says I'm misinterpreting what he's saying. On top of that he says to me my manager is right here and I asked to speak to the manager and he says he's dealing with other customers. Makes me wonder does the lying ever stop. I even stated that when I was purchasing the car no one explained this to me to which he said "I'm not sure what they advised you I only look at the car after its purchased." I said then there's a big disconnect between sales and service and he denied that also. I made the mistake of purchasing a vehicle from this dealership I warn others to not believe what this dealership says as they lie as much as possible. My sales rep was Jagmeet whom conveniently stopped taking my calls or messages regarding the car once the sale was processed. So when they say contact anytime and they'll answer take it with a grain of salt. Also 60% of their reviews are 1 star on facebook, 75% are 1 and 2 star on dealerrater.ca, 75% on yelp are 1 and 2 star and 75% on 411.ca are 2 stars or lower. Did you notice a common theme they are reviewed badly on 75% of reviewing platforms. Would you like to be talked down to or would you rather go to a 4 or 5 star dealership and be treated like royalty for you hard earned money? Regretfully I made that mistake.....but Don't you deserve better? More

UNPROFESSIONAL SERVICE DEPARTMENT getting you car serviced here is a lengthy process and takes a lot of patience. No matter what time you book your appointment but you car will be in getting you car serviced here is a lengthy process and takes a lot of patience. No matter what time you book your appointment but you car will be in service bay for at least one hour after your appointment time and then they have to take an hour for the service which is fine. They do not honor the appointment time. All the previous visits had cost me three hours of for just a simple oil change. They are always running late for some reason and i even had an argument with service adviser anil why this keeps happening but he said he is trying his best. In order to solve this issue i started coming to dealership one hour after the appointment time and it has worked fine last two visits and now they have a new adviser which only takes customer at their scheduled time which is good thing if she is trying to fix these service issues. She sent me back on the last visit stating that I was late which she is correct but the problem here is I was late on purpose. I can not accept anymore that they will bring my car in the service bay area one hour after my appointment time. This is not acceptable at all. This was my last visit even though all my service history is with them and this is the sole reason i kept giving them chances. I have decided to move to attrell Hyundai. More