Red Deer Mitsubishi

Fantastic Just got a new truck from Cory campbell! Such a great deal and great guy and he worked his xxx off to get me what I wanted! I recommend everyone to go Just got a new truck from Cory campbell! Such a great deal and great guy and he worked his xxx off to get me what I wanted! I recommend everyone to go and see him at Red Deer Mitsubishi! More

I was scammed into paying for an oil change package. I purchased a brand new 2019 Mitsubishi Outlander about 2 months ago. I was extremely clear that I was moving out of province and didn’t need or want I purchased a brand new 2019 Mitsubishi Outlander about 2 months ago. I was extremely clear that I was moving out of province and didn’t need or want the oil change package. In the end, finance added it back into our deal and we mistakenly signed off on it. I learned afterwards we were charged $500 for this package that we can never use because we don’t live near a dealership. I tried talking to the manager about this issue but Chad wouldn’t not make the situation right. I would prefer this money at least go towards a tow package because that is something I could use. Chad remembered me being clear about not needing it but wouldn’t make the situation right. I feel scammed out of the money and wouldn’t recommend this dealership as a trustworthy place to buy a vehicle. More

Ruined me financially. PLEASE READ!! - $23,000. No floor mats and a broken centre console. After they promised to order/fix they ignored my attempts to retreive the items PLEASE READ!! - $23,000. No floor mats and a broken centre console. After they promised to order/fix they ignored my attempts to retreive the items saying "they were here but we've lost track." They then called me asking if I would like to upgrade vehicles. Being the naive person I am I gave them another shot. The salesman attepted to sell me a car for 40,000 dollars (I work part time) and when I OBVIOUSLY didn't get approved he didn't have the nerve to call back, which honestly was fine. The reason I tried to get THAT car is because the vehicle they sold me was absolute trash. I was only 19 then, they sold me the car with bare breaks, a half xxx battery and tires that showed wires after 7 months with the car. I replaced all this for 4000 dollars including labour (Tires, Front End Allignment, Radiator, Oil Coolant Lines, both Wheel Hubs, Right Strut, Right Control Arm, Breaks and Pads on the front, Transmission Filter and now a Water Pump tomorrow.) Oh I have an extended warranty by the way...which they didn't call me back to say whether or not any of that could be fixed by it. I went there to complain and the manager said "these things happen" they were not willing do ANYTHING to rectify this. That is the kind of customer support you will recieve from over 70% of the staff here. They are unprofessional, undignified theives who pray on those who don't know what they're buying. I DO NOT RECCOMEND THIS DEALERSHIP TO ANY YOUNG PEOPLE LOOKING TO FINANCE, THEY WILL RUIN YOU, THEY WILL STEAL FROM YOU. More

This review is for Remi & Tan Both Remi & Tan were pleasant & explained everything clearly. They were patient & spent time showing me around & guaranteeing everything I asked for. Both Remi & Tan were pleasant & explained everything clearly. They were patient & spent time showing me around & guaranteeing everything I asked for. This was a great team. More

Awesome People Great staff. very welcoming atmosphere. very helpful customer service. i would definitely recommend this dealership to my friends and family. looking Great staff. very welcoming atmosphere. very helpful customer service. i would definitely recommend this dealership to my friends and family. looking forward to coming back. More

No customer service what so ever I was told not by 1 person but by a few i would receive a call back and nothing. Ever since i have bought my vehicle no one has had the decenties to c I was told not by 1 person but by a few i would receive a call back and nothing. Ever since i have bought my vehicle no one has had the decenties to call me back. People shop around first please. Some people are great there yes but on the most part not great. More

Rust/Corrosion warranty useless Our initial purchase of a 2014 RVR at RD Mitsubishi was the worst sales experience ever and then four years later our car developed a rust/corrosion i Our initial purchase of a 2014 RVR at RD Mitsubishi was the worst sales experience ever and then four years later our car developed a rust/corrosion issue on the hatchback above the license plate that has continued to get larger. Before our 5 year comprehensive warranty was up we took the car in for servicing and had photos taken of the rusting. At that time we were told the photos would be sent away for examination and that we would hear back shortly as to what could be done to fix the issue. We heard absolutely nothing so on the next service visit four months later we went through the exact same process but this time the 5 year bumper to bumper warranty had expired. After not hearing back again from the service advisor I finally phoned to inquire as to the status of our issue. I was told that they would look into it and call back. When the call finally came we were told that there is nothing Mitsubishi can do for us as, even though it is common for rust to develop in the area above the plate, the warranty would only cover corrosion in a larger body panel. Not much of a warranty then!!! We are very very disappointed- we regularly wash our vehicles, keep them clean all round, and follow the regular service schedule 100%. We have owned several vehicles/ brands over 30 plus years with no corrosion issues at all even at 10 years old. Our RVR was our first experience with Mitsubishi and while the service staff have been friendly and easy to deal with until this point, we don’t see ourselves ever buying another Mitsubishi again or being able to recommend the product to others. A very disappointing experience... More

The worst These guys are liars and the worst! Upon Putting my REFUNDABLE deposit down which I was told by 2 people that all deposits are refundable just keep These guys are liars and the worst! Upon Putting my REFUNDABLE deposit down which I was told by 2 people that all deposits are refundable just keep Your receipt! Ive been ignored! Ive been told meh to bad! Ive been lied to about who the GM was! I was told I was Talking to the general manager turns out I was Talking To The Internet sales manager..... Not surprised tho Reason they dont want to give My deposit back is because its been to long...... Ive been asking for it back less then two weeks after I put it down! If timing is a thing MAYBE call your customers back in a timely manner!!! More

Very bad experience of this delership I will rate this delership negative as negative zero.my 500 dollar deposit is not give back to me.im traveling from calgary to red deer to get my mone I will rate this delership negative as negative zero.my 500 dollar deposit is not give back to me.im traveling from calgary to red deer to get my money deposit.and i have two hours to wait there to claim my deposit. But unfortunately my money is gone. I have the receipt of 500 dollar. Very very dis apointed this company. More

Great customer service We were overjoyed with our trade in offer and no pressure purchace. Sarah was great to work with and Eli the General sales Manager worked hard to meet We were overjoyed with our trade in offer and no pressure purchace. Sarah was great to work with and Eli the General sales Manager worked hard to meet all our needs and expectations. Thank you More