Red Deer Mitsubishi

POOR customer service Received an email notifying the arrival of the car for Thursday evening. Take off Saturday to pick up the car, called the dealership 4+ times, request Received an email notifying the arrival of the car for Thursday evening. Take off Saturday to pick up the car, called the dealership 4+ times, requesting an update on the vehicle, each time told me to leave a message as the financial representative is busy. Despite telling them that I needed to register the car by 4PM that day because I took the day off specifically to pick up the car and won't have time in the near future. VERY FRUSTRATED ALREADY AT THAT POINT. Not until 3:30PM, did they take SOME action. Taxied to the dealership and was driven to the registry 5 minutes before they closed. Upon return to the shop, was told that they'll get back to me right away, sat in the lounge for ONE HOUR, and then was told that the car would not be ready until Monday night (had to be cleaned, etc.). Asked whether I can pick up the car that day, and then return the car to be cleaned on the days that I would be off. The dealership said no as that would increase THEIR cost. After they told me that, they left right away to deal with another customer, and I had to taxi back to home. No apologies were given from the financial representative for not responding to the calls or taking such little useful action. SERIOUSLY? Just because I signed the contracts and purchased the car, now you're going to disrespect and mistreat me? WOULD NOT recommend their service nor would I want to be a returning customer for future purchases at this dealership. More

Watch out for fraud I recently decided to look for a vehicle and as a first time buyer I wasn't well educated on purchasing. I had given my information but NO concent as I recently decided to look for a vehicle and as a first time buyer I wasn't well educated on purchasing. I had given my information but NO concent as to proceeding with anything as I couldn't find anything I was interested in. I found something elsewhere and when I got to the other dealership financing office the manager proceeded to tell me that Mitsubishi had submitted me to 10 different banks and my credit rating when down 40 points. Now as they have absolutely no signature from me I will be taking legal actions. Just read all the reviews and that place is a joke I would never recommend anyone to purchase from them take your business elsewhere !!!!!!! More

Borderline harassment Website has no prices, called for price, price was much higher than other dealerships, not interested. Was called several times after, even though I Website has no prices, called for price, price was much higher than other dealerships, not interested. Was called several times after, even though I explained I wasn't interested. Had every low brow, ridiculous sales gimmick tried on me. Nice looking dealership with good inventory but it should be avoided at any cost because of the relentless and dodgy sales team. More

Deposit money stolen. So I went into this dealership after pre-qualifying for a car loan on their website. I spent a few hours there and eventually test drove a vehicle. i So I went into this dealership after pre-qualifying for a car loan on their website. I spent a few hours there and eventually test drove a vehicle. i liked the vehicle, and we signed all the paperwork. I gave them a $300 deposit. The salesman said it usually takes the bank about 48 hours to work out all the fine details and that the dealership would contact me when that happens. That was a month ago - no phone call and they won't return any phone calls or emails. Basically my I made a deposit and lost $300 and judging from the other reviews I am not the only one. I will now explore my legal options. More

DON'T GO HERE!! Worst Exp ever, they lie,cheat, steal SOCIAL MEDIA PLEASE SPREAD THE WORD !! They make you give a deposit in order to negotiate lower prices this is against the law. That being said the o SOCIAL MEDIA PLEASE SPREAD THE WORD !! They make you give a deposit in order to negotiate lower prices this is against the law. That being said the owe me $3000.00 for a deposit that they won't give back to me. I have no car and they are keeping my deposit money. How is this great customer service they have to trick and trap people to make a sale. This company needs to be shut down. Dan Duggal was very disrespectful to me when I asked for my money back. AMVIC PLEASE DO US A FAVOUR AND SHUT THIS PLACE DOWN!! This is a real review by an honest family man!! There are so many dealerships in red deer, what ever you do don't support this place don't buy from here don't refer a friend. After doing some research from being scammed my self I have found that many other people have been scammed also! Please share this and let our voice be heard More

Empty Promises - Pawn off used ENTERPRISE RVR Purchased a vehicle based on empty promises. Once papers were signed I no longer qualified for the referral fee (found out later that "free" incentive Purchased a vehicle based on empty promises. Once papers were signed I no longer qualified for the referral fee (found out later that "free" incentives are built into the purchase price but were not built in mine). Texts, emails and phone calls, except for Chris Durant, were conveniently ignored. When the vehicle was delivered it was riddled with paint chips and a cracked windshield. I told this to a representative and my comments were ignored. It took 3 months to finally get a document faxed to the registry office so I could register my vehicle. It took 3 months and 2 of the employees there to get through to the RDM reps that it was my legal right to have the registration I could not register my vehicle without it. That is when I found out that it was not registered to Red Deer Mitsubishi but ENTERPRISE RENTALS!!! I went on the Red Deer Mitsubishi Site when I got home and saw TWO of the same make and model listed at the same price I bought mine for with 25,000 less kms. I have been told that I can not sell it for what I paid for it. They make you feel like you are getting a good deal and they are doing you a favor when they are definitely not. More

Great experience and we love our new RVR We went to several new dealerships looking at small SUV's and after driving the Mitsubishi RVR we were sold especially with the great warranty that it We went to several new dealerships looking at small SUV's and after driving the Mitsubishi RVR we were sold especially with the great warranty that it has, we were taken care of by Chad and our experience was great and we would definitely recommend Red Deer Mitsubishi!! More

I swear the car I was looking at was set around the 21k mark. After 2 days of dealing with them (barely getting a day to think it over) I went back to them and talked awhile longer. Eventually they asked mark. After 2 days of dealing with them (barely getting a day to think it over) I went back to them and talked awhile longer. Eventually they asked for 5k down, which I refused thank God. I get them down to a 100 dollar "deposit"..... If any of them gets you to do this and says it's not part of the payment towards your car.. It's just to show that your interested.. Don't listen... In the end after pretty much saying probably not over and over.. They would keep pushing, pushing, pushing until I flat out said no. This resulted in the guy fighting for his commission and saying "wow" in disappointment then walking to the back and grabbing his boss I believe. His boss comes out and tells me you have 2 choices. You can take the car or we can't refund you the deposit.. Argued for a bit then left with him trying to shake my hand and telling me I hope you come back... Definitely not going to happen. Don't sign anything or listen to the xxxxxxxxx they try to make up.. Unless your 100% cause I wasn't and made the mistake... Wouldn't even think about going to them ever again. More

Went to Red Deer mitsubishi for a used Ram Sport. Trevor Greeted me on the lot and walked me through the whole car buying experience. low pressure and better deal the the doge store in Red Deer.I hig Trevor Greeted me on the lot and walked me through the whole car buying experience. low pressure and better deal the the doge store in Red Deer.I highly recomend this dealership and have sent my mother down for her ford focus that she loves. Thank you for helping me and I will be back when I want to trade it in. More

This dealership credit checked me twice in one year! This dealership credit checked me twice in one year! They said it wouldn't effect my credit , it showed the two checks on it. Not only did they say This dealership credit checked me twice in one year! They said it wouldn't effect my credit , it showed the two checks on it. Not only did they say I got approved for a car, I go in and then get denied . Then they said I would get approved with a second co signer , which I said no to. They then asked my boy friend to sign , in front of other customers. So unprofessional. The dealership owner before was FANTASTIC! They never held a deposit on a vehicle before. The new owners Made me give 500$ to hold the vehicle when they had more then one in stock. Saying I got approved to find out the next day I didn't. I was so angry I didn't get a apology or anything. They let me walk out, and on to the next! Horrible place, I would recommend going to Edmonton or Calgary because Red Deer location, will waist your time. Service on the other hand at Mitsubishi is OUTSTANDING! If you need services done i would recommend going to Red Deer location, The people are so friendly there , not pressuring or anything, good job guys! More