Ralph Neale's Belleville Dodge
Belleville, ON
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1,136 Reviews of Ralph Neale's Belleville Dodge
was a great experience, treated good First time buying a new vehicle, was met by Andy McNulty who is a very pleasant person to talk to, guided us through possible vehicles for us, he is v First time buying a new vehicle, was met by Andy McNulty who is a very pleasant person to talk to, guided us through possible vehicles for us, he is very professional. Then we met Max Gannon, for this being a big step for us he made us feel very comfortable, and helped us get our vehicle of a life time, then we met Janice, very nice lady who explained everything about our vehicle, . Bottom line is they are a great team, i would definately go back there, thnx. More
So friendly, welcoming and helpful! We hadn't purchased a new car in yearrrrrsss - Kate at Belleville Dodge was so patient, friendly and informative. Our initial contact was over the pho We hadn't purchased a new car in yearrrrrsss - Kate at Belleville Dodge was so patient, friendly and informative. Our initial contact was over the phone and right away we knew she could help us. We met Kate in person and felt at ease right away. Everyone else we had interaction with at the dealership was wonderful - Becky, Max and especially Janice! We can't thank you enough for your help! We will absolutely be back for our next purchase and definitely recommend Belleville Dodge to anyone and everyone we know!! We (well especially me Pauline) LOVE our new Dodge Journey!! Thank you!!! More
Great place to buy a car Our sales lady Amanda was fantastic she was very knowledgeable about the vehicles and walked us through the process with zero pressure she was also ve Our sales lady Amanda was fantastic she was very knowledgeable about the vehicles and walked us through the process with zero pressure she was also very patient with us.one of my pet peeves is walking in and being hounded and followed endlessly by a salesperson but we experienced the exact opposite it was a pleasure purchasing here.When it came to finalizing the sale we never had any extras pushed on us at all.If you are planing on purchasing a new vehicle with zero pressure or hassle we would highly recommend checking these guys out and make sure you ask for Amanda she is the best salesperson we have ever dealt with. More
regular maintenance In for oil change and regular brake maintenance. In and out in 11/2 hrs. Friendly pers, excellent waiting area. Definitely will be back often. In for oil change and regular brake maintenance. In and out in 11/2 hrs. Friendly pers, excellent waiting area. Definitely will be back often. More
Great dealership Awesome to deal with and gave me the best price around! Very friendly staff. They took good care of me and made sure to meet all of my needs Awesome to deal with and gave me the best price around! Very friendly staff. They took good care of me and made sure to meet all of my needs More
1st Service Called for my first Service for my 2016 Ram. An appointment was made for Thursday at 9:30 am. I received an email for confirmation of my appointment Called for my first Service for my 2016 Ram. An appointment was made for Thursday at 9:30 am. I received an email for confirmation of my appointment for Friday at 2:30 pm. I called and got this straightened out. Rescheduled for Monday at 9:30 Called on Monday morning to confirm appointment and Shuttle Service back to work. Shuttle was confirmed for 9:30 am. Arrived at shop at 9:30 was offered a coffee while I wait for the shuttle to arrive in 30 minutes. I told mike this was not acceptable, I had set up for a 9:30 return, and this was confirmed this morning. Mike Drove me out to my place of work in my Truck, assuring me that it would be ready at 3:00 pm. My Truck was ready when I arrived at 3:oopm. I declined Shuttle Service to return, as my co-worker dropped me off. Other than a little confusion over times, service went well. I realize you do not offer a Taxi Service, but I am flexible on Shuttle times. If you offer me a time of return, I do expect you to be able to shuttle me on the agree upon time. Thanks Mike for dropping me off at my Work. More
Great place to purchase a vehicle I decided it was time to upgrade my truck due a series of mechanical issues that had left me stranded. Ryan Barclay was a great help! He gave me an e I decided it was time to upgrade my truck due a series of mechanical issues that had left me stranded. Ryan Barclay was a great help! He gave me an excellent value on my trade in value and was great at answering my questions and putting together the build I wanted on my new truck. More
Kate Neal review My wife and I have dealt with this dealership for years, specifically Kate and brother Ryan and have been treated as a family member not customers! Th My wife and I have dealt with this dealership for years, specifically Kate and brother Ryan and have been treated as a family member not customers! This has fostered our relationship to one of trust and friendship. To have a dealership that at each visit they take the time to come talk with us, knowing our names and recall details our our history is very important to us and is a great reason why we come back! Truly remarkable people and Ralph should be proud! More
Oil Change On the phone there were additional options offered. I thought the "Peace of Mind" package was over priced and amounted to little. The tire rotation On the phone there were additional options offered. I thought the "Peace of Mind" package was over priced and amounted to little. The tire rotation was not needed as new snows were installed recently. I guess my antenna goes up when up-selling is part of the practice. However, there was no hassle opting for just an oil change and Becky, who greeted me at the pre-arranged time, could not have been better. On time, prompt action, gave me a time line and offered coffee, provided an update while speaking to another customer, met the timeline, brought the "key" to me when the job was done. I appreciated the customer treatment on site. One little thing: when I picked up my car it was in the Handicapped parking spot near the garage doors. I appreciated the proximity, but was a bit embarrassed by not being handicapped and occupying that spot. More
Great no hassle service Great overall experience, hassle free and efficient. I was provided options based on what I was looking for and found a vehicle in my price range that Great overall experience, hassle free and efficient. I was provided options based on what I was looking for and found a vehicle in my price range that met my criteria. More