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Ralph Neale's Belleville Dodge

Belleville, ON

4.7
1,136 Reviews

658 Dundas St W

Belleville, ON

K8N 4Z2

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1,136 Reviews of Ralph Neale's Belleville Dodge

January 20, 2017

damage to car for second time in row from service in for a service oil change. noted to advisor to be careful with my car as they damaged it on previous visit. this time more damage was done worse tha More

by DodgeDartRockerpanels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage, Brad Fledderus, Shay Bedard
Jan 26, 2017 -

Ralph Neale's Belleville Dodge responded

Dear DodgeDartRockerpanels: Thank you so much for letting us know about your experience in our Service Department. We appreciate you telling us about your concerns and allowing us a chance to make things right. We will work hard to earn your business now and always! Please feel free to contact us at any time. Respectfully, Linda Hill Executive Assistant

January 20, 2017

Oil Chance, tire Service went in for a oil change and tire rotation, found a some problem in the balance and was fixed. Staff explained the problem and fixed rite away. More

by Johncee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Barriage
Jan 20, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Johncee: Thanks for letting us know we did a great job for you!! We appreciate your feedback. Becky a very valued employee her and she puts her best foot forward always! See you for your next service appointment!! Respectfully, Linda Hill Executive Assistant

January 19, 2017

This dealership has the most amazing staff , Best truck buying experience I have had , staff were all so very helpful in getting me in my dream truck .. and making sure I was fully satisfied befo More

by Karen54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Janice Brooks-Chesterton, Max Gannon
Jan 20, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Karen: Thank you so much for sharing your experience with Belleville Dodge and and Andy, Janice and Max!. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new RAM and the team will be thrilled to hear your feedback! Respectfully, Linda Hill Executive Assistant

January 18, 2017

Great service I have received prompt courtous professional service from Mike and Andy and i would recommend your people to all my friends and everyone in far away p More

by jeepman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Mike Kelly
Jan 18, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Jeepman: That's great news!! Thank you for letting us know! We work hard to make every customer a happy one! Have a great day! Linda Hill Executive Assistant

January 18, 2017

Friendly and accommodating Great team to work with. Very accommodating when I made a last minute change in my sale, made the whole experience feel comfortable. I am so happy wit More

by CarolynMoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Harrison, Russ Trottman, Andy McNulty, George Barrie
Jan 18, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Carolyn: Thanks for letting us know we did a good job! We work hard to make your experience a good one with us always! Enjoy your new vehicle and Congratulations! Respectfully, Linda Hill Executive Assistant

January 13, 2017

No Heat! While traveling to Quebec to ski last Saturday morning, our passenger side heating stopped working in our Jeep Grand Cherokee. We called the Neale De More

by Richard Sellon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Neal, Gord Shattler
Jan 13, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Richard: Thanks for sharing your experience with us! Janet has been here for about 25 years and always goes above and beyond for our customers. Gord is one of our long time employees too and a real asset to our dealership!! I am glad that they could assist you and get you on your way quickly. Please feel free to stop in and say hi the next time you are driving through! Respectfully, Linda Hill Executive Assistant

January 09, 2017

Purchase of jeep cherokee Pleasant, helpful, no pressuring. They helped me buy and take home in the same day. Thorough review of vehicle etc. Offered follow up by phone or e More

by Nurse12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy McNulty, Janice Brooks-Chesterton, Max Gannon
Jan 09, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Nurse12: We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Ralph Neale's Belleville Dodge. We wish you safe travels in your new Jeep Cherokee and look forward to seeing you again soon! Respectfully, Linda Hill Executive Assistant

December 30, 2016

Wonderful People The help I received from Scott Manley and Andy McNulty was top notch they were wonderful to work with and Max was great! Thank You very much More

by Michelle911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Manley, Andy McNulty, Max Gannon
Jan 03, 2017 -

Ralph Neale's Belleville Dodge responded

Dear Michelle911: Congratulations on your new Chrysler Town&Country! Thank you for taking the time to write about your experience. It is wonderful to hear that Scott, Andy and Max were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future. Respectfully, Linda Hill Executive Assistant

December 22, 2016

Accommodating Very helpful in all aspects and make you feel welcome, like you're part of their family. I Look forward to many years to come with them. More

by helmmatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Barclay, Andy McNulty, Janice Brooks-Chesterton, Max Gannon
Dec 22, 2016 -

Ralph Neale's Belleville Dodge responded

Dear Helmmatt: Thank you for your kind words. We do work hard to give you that feeling of being a guest in our home. Congratulations and thank you! Respectfully, Linda Hill Executive Assistant

December 20, 2016

Giving it all they got Scott my smiling relaxed informative sales representative was efficient on keeping me posted while George Barrie gave it all he had to get me into the More

by Marion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Hill, Scott Manley, Janice Brooks-Chesterton, George Barrie, Becky Barriage, Mike Kelly, Linda Duffy, Ron Carnrike, Ethan Blankenhorn, Brad Fledderus, Greg Dafoe, Shay Bedard
Dec 22, 2016 -

Ralph Neale's Belleville Dodge responded

Dear Marion: Thank you so much for your kind words and sharing this great review!! We are happy that you feel more like family than just a customer!! Your Mother was well loved by everyone here and we miss her smile! Happy Holidays!! Respectfully, Linda Hill Executive Assistant

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