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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.5
661 Reviews
Call Dealership (604) 534-4154
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19990 Langley Bypass

Langley, BC

V3A 4Y1

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661 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

September 11, 2024

I brought my 4 year old truxk in as it was making some noises. After I paid and picked it up, the noises were not fixed. I dropped it off again, this time they said its a different cause. After the seco More

by Bawbreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop foreman Brent
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September 11, 2024

When I make an appointment at 10am I expect my vehicle to be worked on at 10am. Not keeping me waiting for 4 hours then take another hour to find the problem. While waiting all I see are staff wondering arou More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kat and Graham
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Sep 11, 2024 -

Preston Chevrolet Buick GMC Cadillac LTD responded

The appointment time is to drop the off with the advisor, not the time it goes into the shop. This is standard at every dealership. Yes, the staff do wander around, as we are busy attending to business at multiple areas of the dealership. We do have a large number of employees as we are a large dealership. Some are on shifts while others move around in the dealership to other positions. You may not see the same people at every visit. If you require any further clarification please reach out to a member of our management team.

September 07, 2024

The ladies in the service department are friendly and helpful. I had my car in for an oil change and it was done in a timely and efficient manner. More

by cdc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerret
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September 06, 2024

Good service. Clean lot and facilities. Friendly staff that are very quick to give you help. More

by RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby
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September 03, 2024

Excellent customer service provided at every turn. The service department is fantastic and works to take care of their customers. More

by D Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
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September 01, 2024

I had my GMC3500 in for warranty they did exactly what was needed and had it back when they said it would be ready More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret
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August 28, 2024

They did what was expected on time. The advisor was pleasant and helpful . An issue with shuttle was acknowledged and apologized for More

by Surbeylj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bahroot
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August 28, 2024

Service is always great! Friendly staff and having a driver waiting to take you home and pick you up when the vehicle is ready is awesome. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behrooz
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August 24, 2024

This is our first time using the service department and Jarret the service advisor was fantastic, very helpful and keep us informed and updated More

by Vic n Lor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret service advisor
Report | Print
August 23, 2024

Had my 2022 Silverado in for the tailgate recall and as always with Preston the exceeded my expectations. Great people and great service - highly recommend them More

by ryanh2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
Report | Print
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