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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
628 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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628 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

June 05, 2024

Service assistant wasn’t knowledgeable. 4 hours later for a basic service and my vehicle wasn’t washed. Asked questions regarding my new vehicle and no one could answer my questions. More

by Lori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not available
Jun 05, 2024 -

Preston Chevrolet Buick GMC Cadillac LTD responded

Hi Lori, It is unfortunate you did not have a good experience at our service center. I can't pull your file without your full name, but if you still have unanswered questions, please reach out to our service manager Sonya and she will be happy to assist. Next time you are in the area please stop in for a complimentary coffee and vehicle wash.

June 05, 2024

Preston has been first class since the purchase of my Silverado, and their service department for recent minor recall fix was exceptional. Jared (hopefully got his name correct), who checked me in, was More

by brianmc323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
June 03, 2024

Behrooz was a lifesaver right from the start. He went over & above for me, he kept me up to date with my vehicle. Everyone at the dealership from the service desk to the shuttle vehicles were won More

by Kimberley Young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behrooz, Emma, Emily, Myles, Dave
June 03, 2024

Honest quick reliable service great customer care 👍 👌. My vehicle situation was taking care of immediately. More

by rmtlangley1Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer in service .Mike Mcphail technician, Waylon in drive thru
May 31, 2024

Great service , Dave was my driver /super nice guy / Eve was great & an asset to this company , great communication , and Emma was fantastic ! More

by Pam Wiesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eve / Emma
May 31, 2024

They have been very good at dealing with the issues I have been having with this vehicle. I hope this last fix finally resolves the problem we have been having More

by jimpurney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Babin
May 31, 2024

Always a pleasure to deal with such a good team. Waylon is a great advisor. More

by Srwall4
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
May 15, 2024

The service is always great. They tried to fix my problem and gave me options. I appreciate it! More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
May 15, 2024

Was pleased with the service on vehicle but disappointed that they didn’t wash or vacuum which was offered More

by arniefloschwab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret Bains
May 14, 2024

I had to get some deficiencies attend to on my newly purchased used vehicle. Waylon in service was excellent in making sure all was taken care of. Jay from sales also made sure everything went properly. More

by Trent C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon and Jay
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