
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
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647 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
Terrible customer service. With bought my Silverado in 2009. I have had problems with the front drivers brake since 6 months after I purchased it. I have brought it in multiple With bought my Silverado in 2009. I have had problems with the front drivers brake since 6 months after I purchased it. I have brought it in multiple times over the years to get resolved and even got GM Canada involved. Preston's is so full of lies and have terrible customer relations. They don't stand behind their product and deserve no sales. I would never purchase here again. More
Top notch From the moment I stepped into the showroom and met Carrie I felt like I was her number one priority, she listened in detail to what I was looking for From the moment I stepped into the showroom and met Carrie I felt like I was her number one priority, she listened in detail to what I was looking for and very quickly set about to find the vehicle she thought best met my expectations, she worked very hard, with care not to take me to trucks that were not what I was needing or that were not ready to be looked at. Carrie was friendly at all times and appeared to go well beyond what i have experienced before in vehicle salespeople. She was frankly the best I have ever had by far. After I picked up my truck Carrie explained in detail items I needed orientation with and sought out answers to technical questions and followed up to ensure that the solutions worked. The best. More
Purchasing a new Cadilac SRX We were looking to purchase a new Cadilac SRX, we had purchased other cars from Jack so we spoke with him and he put together a deal for us that was c We were looking to purchase a new Cadilac SRX, we had purchased other cars from Jack so we spoke with him and he put together a deal for us that was competitive. The rest of the staff was very helpful with any questions I had about our new car. It was a long 8 weeks for it to come from factory. More
Very friendly outgoing staff! Everyone was helpful and very informative. They covered all questions and made it an easy and happy process to purchase a new vehicle! very informative. They covered all questions and made it an easy and happy process to purchase a new vehicle! More
My wife and I were extremely impressed by the friendly, helpful and professional manner in which we were treated throughout the whole purchase experience of our new Cadillac. We were so impressed with all helpful and professional manner in which we were treated throughout the whole purchase experience of our new Cadillac. We were so impressed with all the people that we interacted with at Preston that the following evening, while dining with our friends, we told them about our positive experience. The next day our friends went Preston and also purchased a Cadillac, and they were also extremely impressed with their experience. More
They didn't find out what is wrong with my car but they charge me for many hours of "work" and they offer me a " courtesy car" and I have to pay in full for that (they use a rent a car charge me for many hours of "work" and they offer me a " courtesy car" and I have to pay in full for that (they use a rent a car company to trick you they just refuse to pay that company and the company have to address to you to recover the money for the service). Do not go to Preston GM they are crooks and liars ! More
The service I received at Preston was exceptional from the minute I arrived to look at the vehicles right up to the moment I drove off the lot with my new car. I received very friendly and knowledgeable the minute I arrived to look at the vehicles right up to the moment I drove off the lot with my new car. I received very friendly and knowledgeable service. The staff ensured that the process of purchasing my vehicle was effortless for me. I felt comfortable with every member of the staff that I came across. The site itself is also very clean and well organized. I would purchase a vehicle from that dealership again and will definitely recommend it to others. More
We found Jack and Dave to be very attentive and friendly. They both answered our quetions in away that was easy to understand. They were both very thorough and patient with us in our search for a replacement They both answered our quetions in away that was easy to understand. They were both very thorough and patient with us in our search for a replacement vehicle. Will be replacing our second car soon and will definitely talk to Jack & Dave first. Highly recommend. More
They were verey helpfull and freindly especialy Jack Gofers , they were willing to work with me to come up with the best deal posible to suit my budget. Thanksyou Preston Chevrolet Gofers , they were willing to work with me to come up with the best deal posible to suit my budget. Thanksyou Preston Chevrolet More
We were planning to buy a new vehicle and because of our excellent experience in the past with Preston, Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and specifically Mr. Jack Gofers (Sales R excellent experience in the past with Preston, Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and specifically Mr. Jack Gofers (Sales Representative) we had a look at the 2012 Equinox. Jack met us at our appointed time and showed us the inventory in a knowledgeable and professional way and we decided to buy our new 2012 Equinox right out of the showroom. The Dealership offered us their promotional "Spin N Win" and when Jack noticed that we had Veteran Plates, he offered us a further dicount for Veterans. The trade-in valu of our other vehicle was realistic and the price of the new vehicle was great. This was our third vehicle purchased at Preston through Jack Gofers, because we feel that Jack is polite, honest,knowlegeable and fair to deal with and the staff are the same which made the whole buying process hassel free. Cathy Greschner, the Business Manager, explained everything to us and we purchased an extended warranty through her. Emily, who handled the I.C.B.C. insurance, was also very knowledgeable and was able to issue us interim plates while the new Veteran Plates were delivered to her Abbotsford office. We also purchased Mud Flaps and Wind Deflectors and we had them installed at Preston's body shop in a very professionally and timely matter. We have been very impressed with Preston Chevrolet, Buick, GMC, Cadillac dealership in Langley, B. C. and we haven't hesititated to reccommend them to our family and friends. We look forward to continuing to deal with them in the future. More