Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
647 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
647 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
October 30, 2015
Great, no pressure service I had put the purchase of a new vehicle off for almost a year as I wasn't looking forward to the experience. From the first time I meet Brandon, to al I had put the purchase of a new vehicle off for almost a year as I wasn't looking forward to the experience. From the first time I meet Brandon, to all the other staff members I came in contact with at Preston, never once did I feel pressured to buy something I didn't want. More
by Nigel M
Employees Worked With
Brandon Boucher, Manny Dhudwal
October 30, 2015
Absolute first class!! On Sept. 20, 2015 I purchased a 2015 Cadillac SRX from Preston. Brandon Boucher was the salesperson and his professional, respectful, friendly manner On Sept. 20, 2015 I purchased a 2015 Cadillac SRX from Preston. Brandon Boucher was the salesperson and his professional, respectful, friendly manner played a huge part in my decision to make a purchase that day, as originally I really had no intention of purchasing a vehicle. At the time I was a proud owner of a beautiful 2010 Camaro SS/RS, which was also purchased at Preston. Overall, my experience with the dealership on this most recent purchase was even better than the first. I would say that I feel Brandon has a very bright future in the sales field! Also would like to mention Manny Dhudwal who handled all the financing and particulars to complete the transaction. He was also very professional and friendly. Everyone whom I had contact with that day made me feel as though they truly valued my business. I must also mention that I have always taken my vehicles to Preston for servicing, and have always been treated with the utmost courtesy there as well. I have noticed lately that there has been an even greater effort made to customer satisfaction. They are really paying attention to detail! Thank you Preston! Please keep up the great work. Special thanks to Brandon, Manny, and the Sales manager. More
by My SRX15
Employees Worked With
Brandon Boucher, Manny Dhudwal, Sales Manager, and Reception
September 04, 2015
They didn't seem to want to do business with me. I filled out an online application and it took four days for ME to track someone down to find out what was going on. When I did track someone down the I filled out an online application and it took four days for ME to track someone down to find out what was going on. When I did track someone down they sounded like they couldn't be bothered and it didn't go anywhere. Overall it was a ding on my credit that didn't even go anywhere, wasn't happy at all. I'd go elsewhere. More
by SJBK
Employees Worked With
Cathy, Heather
September 02, 2015
Excellent service. We bring our car in for service, it's done expertly,cleaned and finished on time. Preston indeed looks after us. Thanks 'Preston GM' G & D Lamoure We bring our car in for service, it's done expertly,cleaned and finished on time. Preston indeed looks after us. Thanks 'Preston GM' G & D Lamoureux More
by Froggie
Employees Worked With
David Mcinnis
August 27, 2015
Excellent experience buying a used car!!! Michelle Connerty and Dave Boardman in sales were wonderful as well as Manny Dhudwal and Cathy Grescher! The whole experience was painless. I live 140 Michelle Connerty and Dave Boardman in sales were wonderful as well as Manny Dhudwal and Cathy Grescher! The whole experience was painless. I live 1400 kilometers away from Langley and was surprised how simple and quick it was to purchase my car! The car was exactly as advertised and they were friendly and accomodating! I won't hesitate to recommend this dealership and its staff! More
by CarlaP
Employees Worked With
Michelle Connerty, Dave Boardman, Manny Dhudwal, Cathy Grescher
August 15, 2015
Purchase of a pre-owned vehicle Personally I very seldom answer the call for a recommendation however in this case I feel Michelle did everything in her power to make my Preston expe Personally I very seldom answer the call for a recommendation however in this case I feel Michelle did everything in her power to make my Preston experience an enjoyable one. I would not hesitate to purchase another vehicle from Michelle! More
by Jim F.
Employees Worked With
Michelle Connerty, Sales & Lease Consultant
July 08, 2015
Terrible customer service from the service deptment I have a 2015 Cadillac ATS coupe the car experienced a severe shuttering and I book an appointment at prestons service dept. it took 9 days to get an I have a 2015 Cadillac ATS coupe the car experienced a severe shuttering and I book an appointment at prestons service dept. it took 9 days to get an appointment. 24 hrs before my time I called to confirm my courtesy car comparable to my own I was told it was taken care of... Needless to say no car waiting they tried to give me some tin can courtesy car I was not impressed... So they told me to take my car and leave no service was performed... More
by Allen C
Employees Worked With
Service manager Doug allen
August 22, 2014
Always great service We have purchased several vehicles even though we live out of town. Found it to be easy and met all expectations . Have them them to others. We have purchased several vehicles even though we live out of town. Found it to be easy and met all expectations . Have them them to others. More
by Vette4ever
Employees Worked With
Kathy
August 22, 2014
Buying my Dream Car In Dec 2013 I purchased my 2014 Cadillac SRX. Preston's was over the top friendly in all manners. Everyone from the sales manager to the finance peopl In Dec 2013 I purchased my 2014 Cadillac SRX. Preston's was over the top friendly in all manners. Everyone from the sales manager to the finance people were very helpful and friendly. I have no problem recommending this dealership to family or friends. More
by Jackietorry
Employees Worked With
Bob Noble
August 06, 2014
Review for Body Shop***PLEASE READ*** This review is for the Body Shop only and not the main dealership. I purchased my new 2014 Black Cadillac SRX in February and to be fair I have to say This review is for the Body Shop only and not the main dealership. I purchased my new 2014 Black Cadillac SRX in February and to be fair I have to say I received amazing service. The problem came after my new car was hit in a parking lot receiving minimal damage to the rear driver's side panel. I took it back to Preston because of the wonderful service I received during the purchase of my vehicle even though I live in another community making it very inconvenient for me. After meeting with the estimator and going through the damage I was given a date to bring my car in. I took it in and was told it would be approximately 3 days. When I phoned 3 days later I was told I would be called when my car was ready, but never was. I finally after countless phone calls was able to pick my car up 1 week after I had taken it in. I was to pay a deductible of three hundred dollars, but ended up paying seven hundred and was told I had to deal with the insurance company to get the difference back, which of course was all wrong information. I paid the additional and went to find my car in the parking lot because they didn't even have the decency to bring it around. When I found my car and inspected it I couldn't believe it THERE WAS NOW DAMAGE ON MY CAR THAT WASN'T THERE WHEN I DROPPED IT OFF. I spoke to original estimator and he conceded with one area of damage but not the scratch that was now on my driver door. They fixed the one area but I am still left with a visible scratch on my driver's door that was not there before. Since then I have found out my experience is not the only one. Apparently this has happened before. PLEASE DO NOT TAKE YOUR VEHICLE HERE TO HAVE ANY BODY WORK DONE AND IF YOU DO PLEASE MAKE SURE YOU GO OVER YOUR VEHICLE WHEN YOU DROP IT OFF TO GET FIXED AND AGAIN WHEN YOU PICK IT UP SO THEY CAN NOT DO WHAT THEY DID TO ME AND CLAIM THAT THEY DID NOT DO THE ADDITIONAL DAMAGE. I feel a responsibility to warn the public about the Preston GM Body Shop, but want to make clear that my experience with the main dealership purchasing my car was excellent. More
by Cyndilotts
Employees Worked With
Terry/ Preston GM Body Shop
