
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
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653 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
ETHICS QUESTIONABLE TYPICAL USED SALES CAR DEALERSHIP TATICS Was evasive when I requested to review the service history records (Pre-owned Vehicle Service Records) and existing warranty. The documents were avail Was evasive when I requested to review the service history records (Pre-owned Vehicle Service Records) and existing warranty. The documents were available to review if I was to come down and see the vehicle when requested for it to be sent to me to review the car went from available to sold. This has happened on 2 different requests on 2 different vehicles. More
Caddy Guy for over 25 years! I have been dealing with Preston for over 20 years and found them to be fair and service orientated. Most recently, in their sales department, I have I have been dealing with Preston for over 20 years and found them to be fair and service orientated. Most recently, in their sales department, I have been dealing with Mr. Doug Souter (what a gentleman)! I expect to continue my relationship with Peter and Doug from Preston and wish them well. Norm Wallace N Wallace & Company Ltd. More
Won't stand behind what they sell Bought a used truck Preston certified, second day home went into the shop could not pull my fif th wheel abs system and sensors gone this was an 1800$ Bought a used truck Preston certified, second day home went into the shop could not pull my fif th wheel abs system and sensors gone this was an 1800$ bill injectors and turbo issues. Had to do a complete 4x4 service and trans service which was on there work order to do. This is all with in 200km. 300 km later truck broke down had back in the shop the maf sensor went and a exhuast manifold had to be repaired along with the 4 tires that was on the work order to replace $2000 bill. Have left messages no reply. They were nice when selling me the truck and now nothing, I hope they have the good sense to rectify this, as my next coarse of action is the media and lawyers. More
Highly recommend this dealership. I have been dealing with this dealership for over 30 years purchasing 7 new vehicles between my wife and I. We wouldn't deal anywhere else. From the s I have been dealing with this dealership for over 30 years purchasing 7 new vehicles between my wife and I. We wouldn't deal anywhere else. From the sales to service staff we have always received exceptional prompt service with our needs always satisfied. I highly recommend Preston's for your next car purchase. More
wow amazing company on July 4, 2016 I entered Preston Chevrolet in Langley with Abby( Abegail - 1981 GMC motorhome). she was making a terrible noise . I was on my way on July 4, 2016 I entered Preston Chevrolet in Langley with Abby( Abegail - 1981 GMC motorhome). she was making a terrible noise . I was on my way home to |Edmonton when Abby started making a very loud engine noise. I initially went to Canadian Tire in Langley but they were closed so I stayed in their parking lot overnight (thanks for the free wi fi) in the morning they advised that they did not service RV,s and sent me to Preston Chevrolet. - Excellent choice.- I arrived at Preston Chevrolet at 8:30am, Jon Cuhat was amazing. I explained my problem and that I was on my way home to Edmonton. He brought my vehicle in, discussed it with the other staff, and by 10.52 am I was back on the road. thank you Jon for the great service and to the staff at Preston Chevrolet that were so willing to help a stranded traveler. YOU ARE AMAZING More
EXCELLENT Experience One the easiest, most pleasant, least pressure car purchases I ever made. Graham in sales was great to deal with, very nice and real. Thanks Graham One the easiest, most pleasant, least pressure car purchases I ever made. Graham in sales was great to deal with, very nice and real. Thanks Graham!!! Heather in finance was knowledgeable and helpful. Paul the sales manager was accomodating to my needs. Service dept helped me out in a pinch when I needed a little tweak. LOOOOOOVE my NEW RIDE!!!! :-) Seriously was never a better car buying experience. Thanks for making it so easy and pleasant - I will be doing all my service there too. The people are EXCELLENT! I am very impressed with Preston!.....so far.....please don't let me down;-) More
Mix of good and shabby Oldsmobile Intrigue 2002. The service people are friendly but I question service performed. Was told the safety of vehicle was excellent. Parents owne Oldsmobile Intrigue 2002. The service people are friendly but I question service performed. Was told the safety of vehicle was excellent. Parents owned it prior and always took it to dealership for service. I had a prov. insp. done - signal lights only work sometimes, but passed inspection? Windshield replaced, but dents on my hood. Spoke to Manager 'Doug' about dents and missing hood emblem, and he 'danced' around citing rock damage.They were not round pits but 'lines'. He was unable to find proof on videos that emblem was either on or off but would not replace it. 'Free' wash and vacuum a joke. Maybe they blew on the seats and floors but ran out of air. Exterior wash - did they just throw water on and walk away? Found 1-1/2" utility blade on passenger front floor mat and screws on driver's floor mat. Would not recommend this dealership. More
Brand new GMC TERRAIN STL AWD My husband and I purchased our 6th vehicle through Jack Gofers, at Preston Chevrolet Buick GMC Cadillac Ltd., 2 weeks ago. We traded in our 2014 Chevr My husband and I purchased our 6th vehicle through Jack Gofers, at Preston Chevrolet Buick GMC Cadillac Ltd., 2 weeks ago. We traded in our 2014 Chevrolet Equinox and know that we got an excellent trade-in value for it, as well as an excellent price for the new Terrain. Jack made the sale so effortless for us and the whole experience was a pleasure. Jack deleted the garage door code and disconnected our cell phone in the Equinox as well as got our Bluetooth connected in the Terrain. He showed us how the new features like "collision avoidance, lane departure, and blind spot warning" worked. The paperwork was done by Cathy while Heather arranged the insurance transfer, so it didn't take long to complete the purchase Mud guards and wind & rain guards were professionally installed in a timely manner. My parents also purchased their vehicles through Preston when they first opened in the early 60's and we, as a family, have always been completely satisfied. More
Satisfied customer, again! Jack Gofers sold my wife and I our first car about 9 years ago. We remembered that positive experience recently when we decided to buy another car. Ja Jack Gofers sold my wife and I our first car about 9 years ago. We remembered that positive experience recently when we decided to buy another car. Jack took care of us again, making the experience comfortable and hassle free. Cathy and Heather in Finance were fantastic and gave us plenty of options to consider. Thanks to the group at Preston, we love driving our Chevy Cruze! More
Service and Parts departments are great. Sales is poor I had a very positive experience with both the Service and Parts departments. I believe the Sales department led me astray during my purchase experie I had a very positive experience with both the Service and Parts departments. I believe the Sales department led me astray during my purchase experience. I was looking for a 2015 Cadillac ATS. when I visited the showroom on the 8th April I was told there were none available (although my local Paper was advertising one at an attractive price). I was pointed towards a Demo, which maybe or not was a good price, which I subsequently purchased. The oil needed changing and the tires were low but this was taken care of quickly. During the negotiations in which wanted to trade my 2005 Lincoln with 68K on it I was told it was virtually worthless ($2500) in spite of it being to my mind immaculate. I kept it and later sold it for twice the above valuation. When my customer went to register it I had to go to the agent to explain why the price was so low. It appears that ICBCs min selling price was above $7000. Your sales people could at least have told me that they didn't really want it and that I could probably get substantially more in the used car market. Sine then you have run an ad in my local paper at least twice and as late as 29 April advertising an ATS at a very low price. More