Preston Chevrolet Buick GMC Cadillac LTD

The salesman was the only one that saved the day. He was very caring and thoughtful. Heather on the other hand, not so much. Too busy trying to make money. Just makes you feel like another number. very caring and thoughtful. Heather on the other hand, not so much. Too busy trying to make money. Just makes you feel like another number. More

I recently moved here from Alberta and needed to service my vehicle with an oil change. I chose Preston and received excellent service, from booking my appointment to the shuttle service I required. They al my vehicle with an oil change. I chose Preston and received excellent service, from booking my appointment to the shuttle service I required. They also did a complimentary wash and vacuum, everyone was very friendly and professional and I will definitely continue to service my vehicle there. More

My truck was in for a recall, booking the appointment was easy and received very good service. Service department was excellent as well got my truck in immediately and the work was done on time. Over all the easy and received very good service. Service department was excellent as well got my truck in immediately and the work was done on time. Over all the service was excellent. More

This dealership has a beautiful showroom with an ever changing selection of great vehicles that is matched by the employees and sales staff who are available to help but do not push into your browsing ex changing selection of great vehicles that is matched by the employees and sales staff who are available to help but do not push into your browsing experience. Covid measures are in place and enforced. I wanted to buy a Buick and my Salesperson, Arjun (AJ) Mehta is a recognized top BC Salesperson with many awards for his sales and service over several years. I was extremely pleased with his knowledge and service during the decision making process and the sale itself. He has also helped with questions and some minor service issues shortly after the sale. The dealership has great support workers in to help with the financial aspects of the sale as well as explaining basic and extended warranties. Heather Thompson was the Financial Services Manager I dealt with. She was knowledgeable and efficient. An ICBC rep was on site and dealt with all the paperwork for my new car as well as that of my trade-in. More

Easy as can be. Scheduled an appointment from my phone a few days ahead. Arrived on day of service, checked in, car serviced and they called to tell me it was ready. No long waits, no headaches. Perfection! few days ahead. Arrived on day of service, checked in, car serviced and they called to tell me it was ready. No long waits, no headaches. Perfection! AAA+++ More

Friendly service from receptionists to Appointment personal. I was impressed with the bay entrance free alignment and tire check Technology. The work was done quickly. I was impressed that it was sani personal. I was impressed with the bay entrance free alignment and tire check Technology. The work was done quickly. I was impressed that it was sanitized when it was brought out to me. Great friendly service. More

My latest service provider Allan Scott was excellent knowledgeable and reliable. My truck was done on time as promised. I will highly recommend this place to friends and relatives. knowledgeable and reliable. My truck was done on time as promised. I will highly recommend this place to friends and relatives. More

Great service. From scheduling the appointment through the service, there were no issues everything was completed well and on time. I highly recommend this dealership the service, there were no issues everything was completed well and on time. I highly recommend this dealership More

Started working on time, finished on time. Knowledgable devoted people work at this dealer. I will be getting my vehicle serviced here for a long time to come. devoted people work at this dealer. I will be getting my vehicle serviced here for a long time to come. More

I purchased my Chev' Impala new from Preston and had it serviced regularly by them. The car had just over 35,000 miles on it, had never been in an accident, and had been kept in an indoor garage. On the serviced regularly by them. The car had just over 35,000 miles on it, had never been in an accident, and had been kept in an indoor garage. On the most recent visit I was charged $2,282.59 for a regular service visit, with the claim that I had authorized it. All charges were for supposedly routine service except $278.19 for a new flip key remote (fob). The fob's key part stuck on the first day and broke apart in less than a month. Preston refused to replace it. I went to another GM dealer and purchased a new fob, and was charged only $127.89 - over 50% less than Preston. I won't be back. More