Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
605 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
605 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
August 28, 2024
Service is always great! Friendly staff and having a driver waiting to take you home and pick you up when the vehicle is ready is awesome. Friendly staff and having a driver waiting to take you home and pick you up when the vehicle is ready is awesome. More
by Brian
Employees Worked With
Behrooz
August 24, 2024
This is our first time using the service department and Jarret the service advisor was fantastic, very helpful and keep us informed and updated Jarret the service advisor was fantastic, very helpful and keep us informed and updated More
by Vic n Lor
Employees Worked With
Jarret service advisor
August 23, 2024
Had my 2022 Silverado in for the tailgate recall and as always with Preston the exceeded my expectations. Great people and great service - highly recommend them always with Preston the exceeded my expectations. Great people and great service - highly recommend them More
by ryanh2015
Employees Worked With
Waylon
July 23, 2024
I had a frustrating experience with my truck recently. Despite being told multiple times that I didn't have an extended warranty, it turns out I did have one all along. When my engine failed, was initiall Despite being told multiple times that I didn't have an extended warranty, it turns out I did have one all along. When my engine failed, was initially told there was no warranty coverage, leading to significant out-of-pocket expenses. After some investigation, I discovered that the warranty had been registered under the wrong name, which was baffling to me since all other details of my truck were on record. Ultimately, I almost faced a $23,000 bill for the repairs, in addition to $2,000 for deductibles and other related issues. To make matters worse, a month later, my truck suddenly went into limp mode while I was driving on the highway. It took over an hour to drive slowly to the dealership, as I could only use cruise control. Upon diagnosis, it was revealed that the mechanics who installed the new engine had forgotten to secure the spark plug cables, causing them to disconnect. Now, I am left with a truck that I no longer feel safe driving. I wanted to share my story as a cautionary tale for anyone purchasing a new truck: double-check that your warranty is correctly registered. The ordeal went through is something I wouldn't wish upon anyone else. More
by Stevenkraljevic
Employees Worked With
Arjun
July 20, 2024
I have had all my service done there. All repairs and service have been done. Excellently, Steve, the service advisor has always been professional and explained everything to my satisfact All repairs and service have been done. Excellently, Steve, the service advisor has always been professional and explained everything to my satisfaction. More
by Jcraigfenton
Employees Worked With
Steve
July 18, 2024
We had a great experience at Preston Cadillac Ltd. The few little hiccups with figuring out our new XT4 were quickly and efficiently resolved with attentive service staff. Special kudos to Ryan and St The few little hiccups with figuring out our new XT4 were quickly and efficiently resolved with attentive service staff. Special kudos to Ryan and Steven our sales associates. Thanks to all. More
by Ronaldo
Employees Worked With
Ryan, Steven,Navi(finance Dept)
