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Preston Chevrolet Buick GMC Cadillac LTD

Langley, BC

4.4
605 Reviews

19990 Langley Bypass

Langley, BC

V3A 4Y1

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605 Reviews of Preston Chevrolet Buick GMC Cadillac LTD

October 01, 2024

Preston’s has a convenient after hours drop off and we’re very accommodating in an after hours pick up that works best for me. They also did all the recalls in one visit instead of doing multiples visits, More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarrett
September 26, 2024

I only dealt with The dealership service dept so can only comment on that. They were accomadating More

by mustangdoug
Service Communication
Recommend Dealer
Yes
Employees Worked With
Behrouz
September 24, 2024

The auto service department service was great and everyone was friendly and attentive to our needs. More

by loraeeire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ireland and Jarret Babin
September 20, 2024

I found the staff very accommodating as they knew about my time crunch and worked to get the job done in a timely fashion. It was most appreciated. More

by epongo009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat & Graham
September 11, 2024

I brought my 4 year old truxk in as it was making some noises. After I paid and picked it up, the noises were not fixed. I dropped it off again, this time they said its a different cause. After the seco More

by Bawbreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop foreman Brent
September 11, 2024

When I make an appointment at 10am I expect my vehicle to be worked on at 10am. Not keeping me waiting for 4 hours then take another hour to find the problem. While waiting all I see are staff wondering arou More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kat and Graham
Sep 11, 2024 -

Preston Chevrolet Buick GMC Cadillac LTD responded

The appointment time is to drop the off with the advisor, not the time it goes into the shop. This is standard at every dealership. Yes, the staff do wander around, as we are busy attending to business at multiple areas of the dealership. We do have a large number of employees as we are a large dealership. Some are on shifts while others move around in the dealership to other positions. You may not see the same people at every visit. If you require any further clarification please reach out to a member of our management team.

September 07, 2024

The ladies in the service department are friendly and helpful. I had my car in for an oil change and it was done in a timely and efficient manner. More

by cdc62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerret
September 06, 2024

Good service. Clean lot and facilities. Friendly staff that are very quick to give you help. More

by RO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coby
September 03, 2024

Excellent customer service provided at every turn. The service department is fantastic and works to take care of their customers. More

by D Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon
September 01, 2024

I had my GMC3500 in for warranty they did exactly what was needed and had it back when they said it would be ready More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarret