Preston Chevrolet Buick GMC Cadillac LTD

My service adviser Coby was excellent and went above and beyond to improve my experience beyond to improve my experience More

Great service. Car was towed in on Sunday with no idea why it would not start. Desperate to get it back asap. Car was returned to me in Monday afternoon Car was towed in on Sunday with no idea why it would not start. Desperate to get it back asap. Car was returned to me in Monday afternoon More

The after sales service is not the best experience you expect to get from a big dealership. I’ve taken my truck for service since new to them but Maple Ridge GMC will now have my business. Here are my expect to get from a big dealership. I’ve taken my truck for service since new to them but Maple Ridge GMC will now have my business. Here are my issues: If you book at 9am you will still get your vehicle at 5pm after the service department is closed so you can’t even get answers on what work was done, then they will argue for you to pay a bill (even though it was warranty work). They also recommend services that are not required just to get a couple extra dollars out from you. Such as saying that I should pay a full inspection, but don’t let you know what was inspected? Also a warning to all of you: opt out of the car wash, my two year old with a dirty rag could do much better my truck was cleaner then after I got it back. More

Preston’s has a convenient after hours drop off and we’re very accommodating in an after hours pick up that works best for me. They also did all the recalls in one visit instead of doing multiples visits, very accommodating in an after hours pick up that works best for me. They also did all the recalls in one visit instead of doing multiples visits, as originally told. More

I only dealt with The dealership service dept so can only comment on that. They were accomadating comment on that. They were accomadating More

The auto service department service was great and everyone was friendly and attentive to our needs. everyone was friendly and attentive to our needs. More

I found the staff very accommodating as they knew about my time crunch and worked to get the job done in a timely fashion. It was most appreciated. my time crunch and worked to get the job done in a timely fashion. It was most appreciated. More

I brought my 4 year old truxk in as it was making some noises. After I paid and picked it up, the noises were not fixed. I dropped it off again, this time they said its a different cause. After the seco noises. After I paid and picked it up, the noises were not fixed. I dropped it off again, this time they said its a different cause. After the second time in and second payment made, the truck is still making rhe noises. Terrible service work and terrible customer service. More

The ladies in the service department are friendly and helpful. I had my car in for an oil change and it was done in a timely and efficient manner. helpful. I had my car in for an oil change and it was done in a timely and efficient manner. More