Preston Chevrolet Buick GMC Cadillac LTD

So far, the repair has worked, waiting to see long term if fault returns, and if extended Warranty which just expired will cover repair from goodwill. if fault returns, and if extended Warranty which just expired will cover repair from goodwill. More

My service advisor was very good. It took several times for my issue to be diagnosed and another 6 weeks or so for the part to arrive. The front desk office staff is very Green and in It took several times for my issue to be diagnosed and another 6 weeks or so for the part to arrive. The front desk office staff is very Green and inexperienced. Was frustrating making an appointment and even paying my invoice. More

Although Graham the new assistant service manager has trying to mend the terrible service that has been given to me in the past he has a long hill to climb but he is definitely trying good luck to him ma trying to mend the terrible service that has been given to me in the past he has a long hill to climb but he is definitely trying good luck to him maybe he can turn the place around if he’s not hog tied by his management above him More

The Service department representative was really nice and helpful, they arranged drop off and pick up services for me. helpful, they arranged drop off and pick up services for me. More

Knowledgeable and helpful in any and all maintenance and servicing for my Cadillac. I wouldn’t take my vehicle anywhere else. Waylon, my service advisor was especially helpful and understanding. Give that g servicing for my Cadillac. I wouldn’t take my vehicle anywhere else. Waylon, my service advisor was especially helpful and understanding. Give that guy a bonus. And the new staff at the service desk is a huge improvement. The Preston team is looking good theses days. Thank you all! More

Very good people and top rate work. Graham was responsive and informative and kept me informed through messaging. Graham was responsive and informative and kept me informed through messaging. More

Great service, prompt and polite friendly customer service. Thank you for your great service and I will be coming back. service. Thank you for your great service and I will be coming back. More

Sales team 5 star ⭐️ Parts 3 star ⭐️ due to an obviously veteran sales person whom was completely disengaged, lazy and rude. Thankfully another stepped in or my rating would have been a zero ⭐️ fo obviously veteran sales person whom was completely disengaged, lazy and rude. Thankfully another stepped in or my rating would have been a zero ⭐️ for parts. Service team was also 5 ⭐️ Bringing my overall rating backup to 4 star ⭐️ Unfortunately my lacklustre experience with the parts person was strong enough to keep my rating under 5 ⭐️ Would rather by parts else where than deal with this employee again.. More

Competent staff in service and etc Everyone is very professional I like the whole operation professional I like the whole operation More

Service department has been decent to deal with but the sales process was so slimy and distrustful that I could never recommend them. I’m happy with my vehicle but I have a very negative opinion of the dea sales process was so slimy and distrustful that I could never recommend them. I’m happy with my vehicle but I have a very negative opinion of the dealership in general. More