Preston Chevrolet Buick GMC Cadillac LTD

Always trust them with our car. Excellent service. Jarret was just great and will definitely go again Excellent service. Jarret was just great and will definitely go again More

I ordered a new Canyon Denali. At our purchasing meeting my brother and I made it adamantly clear that I had to have Michelin tires on it. When I went to pick it up it was being At our purchasing meeting my brother and I made it adamantly clear that I had to have Michelin tires on it. When I went to pick it up it was being cleaned so we went in to do the paperwork and when we finally got to go out to see it, there were no Michelin tires on it. After an hour or so speaking with the salesman and two managers, the end result was I could get them but I would have to pay for them because Preston’s couldn’t absorb the cost. This was after being told the customer is always right! 5 days later, after it sitting in a garage, my diagnostic report came back and everything was fine except the pressure in the tires was low! They needed to have air put in. When I phoned the service desk I was told I could get an appointment to look into the matter 22 days later! Apparently I could still drive it but I just had to make sure the tires didn’t go flat! Over 50 years of dealing with Preston’s their “service” has disappeared! More

The service dept is very unorganized. My car has been in for service 4xs since the spring with no resolve. I have asked to speak to the manager regarding this twice with the promise they My car has been in for service 4xs since the spring with no resolve. I have asked to speak to the manager regarding this twice with the promise they will call back but I’ve heard nothing. More

Sara was very nice and so helpful. She explained how long my service would take and kept me informed She explained how long my service would take and kept me informed More

Friendly and professional. Was somewhat disappointed on recent service visit. The reasons were minor but there were a few of them. Was somewhat disappointed on recent service visit. The reasons were minor but there were a few of them. More

Was double over charged for puncture repair. Took it to the service advisor and he fixed it for me and had the amount refunded. Took it to the service advisor and he fixed it for me and had the amount refunded. More

Great service - kept me informed the whole time - and courtesy vehicle was appreciated- thank you courtesy vehicle was appreciated- thank you More

The staff at Preston Chevrolet was very friendly, polite and knowledgeable. I would highly recommend this dealership. and knowledgeable. I would highly recommend this dealership. More

Clean , got in on time , Steven , person was polite and professional , took a bit longer than expected but that was ok professional , took a bit longer than expected but that was ok More

Lots of customer’s vehicles getting washed I guess mine was overlooked next time I hope was overlooked next time I hope More