
Preston Chevrolet Buick GMC Cadillac LTD
Langley, BC
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647 Reviews of Preston Chevrolet Buick GMC Cadillac LTD
Great at what they do but not great communication. Told me my car would take 3-6 hours to get retrofitted, waited 7.5 hours. Asked them how long it would take while I was there, they kept saying 15/20 Told me my car would take 3-6 hours to get retrofitted, waited 7.5 hours. Asked them how long it would take while I was there, they kept saying 15/20 minutes, kept saying until it was finished 1.5 hours later. More
Great service and friendly! We understand the service environment since Covid and have a lot of patience. I think the service people are doing the best they can without getti We understand the service environment since Covid and have a lot of patience. I think the service people are doing the best they can without getting frustrated More
my suv was drop off then GM proceeded and completed the service required 100%. I am happy of shuttle service drop me in my house and pick me up once my car was ready. Thank you! service required 100%. I am happy of shuttle service drop me in my house and pick me up once my car was ready. Thank you! More
The service was great. Jarret answered my questions and was able to have the vehicle out on time as I had an appointment that afternoon. Would recommend to family and frie Jarret answered my questions and was able to have the vehicle out on time as I had an appointment that afternoon. Would recommend to family and friends. More
I had an appointment that was going to take 3 hours my first service on my truck. Two mechanics didn’t show for work so they had my truck for 8 hours I missed a hole day of work because of it. Also in tho first service on my truck. Two mechanics didn’t show for work so they had my truck for 8 hours I missed a hole day of work because of it. Also in those 8 hours they didn’t even wash my truck. Booking my appointment was terrible I keep getting calls to book an appointment that I already had. I got no phone calls letting no when it was done. I had to call at 5:00 to find out. I did get my truck back until after 6. This is my first GMC truck I’ve purchased and the maintenance package. I’ve always had fords. Very bad first impression Ford washed my truck without asking and topped up my DEF without asking More