Premier Chevrolet Buick GMC

My purchase experience was excellent! Mitchell, the sales person was very knowledgeable and polite. Also when I picked up my vehicle, the check out person, was very thorough ensuring to Mitchell, the sales person was very knowledgeable and polite. Also when I picked up my vehicle, the check out person, was very thorough ensuring to go over all features of my vehicle. Great overall experience! Thanks More

It was time for my car service, so I brought it to the company. They told me there were several issues. I told them: “Don’t do anything until you give me the final price.” But they went ahead and did t company. They told me there were several issues. I told them: “Don’t do anything until you give me the final price.” But they went ahead and did the work without informing me. More

Negative service experience. Service advisor assigned to my vehicle unprofessional. 100 km put on my vehicle during a service call. No mention of service drive on service report Service advisor assigned to my vehicle unprofessional. 100 km put on my vehicle during a service call. No mention of service drive on service report. More

Pleasant experience from the start to finish. Five stars. Every one we dealt with was friendly, professional and very helpful. Five stars. Every one we dealt with was friendly, professional and very helpful. More

I was given very vague descriptions of what services would be performed and approximate cost when I dropped the car off. Upon return for pickup the final cash price was far larger than earlier discussed would be performed and approximate cost when I dropped the car off. Upon return for pickup the final cash price was far larger than earlier discussed, they performed additional services not disclosed on drop off and none of the services performed were explained. I was given the card machine and hurried out with a very large bill and no understanding as to why. Very disappointed in my service. More

Was very helpful in letting me know what needed to be done to maintain my vehicle without pressure . Explained what should be done in order to keep it running smoothly. done to maintain my vehicle without pressure . Explained what should be done in order to keep it running smoothly. More

The oil change was fine. Booked an appointment and still waited over 2 hours. Further, I was disappointed that I wasn’t advised of the required service requirements when I ma Booked an appointment and still waited over 2 hours. Further, I was disappointed that I wasn’t advised of the required service requirements when I made the appointment. I specifically asked if there were any checkups required. I was told the day of the appointment with a cost of $600.00. That is not appropriate and very unprofessional. I need to know these details when I make the appointment not during the appointment. More

This dealership is focused on customer satisfaction, and fostering a long term relationship with you. fostering a long term relationship with you. More

Ive been to this dealership a couple times before and it's always been fine. A few days ago I called to make an appointment for an oil change, and she mentioned an inspection. I said yes that's great, be it's always been fine. A few days ago I called to make an appointment for an oil change, and she mentioned an inspection. I said yes that's great, because I had a problem a few years ago where my caliper was stuck and I think the same thing is happening again. She said they would check it out. When I brought my car in, I was told that everything is fine. I said it's not though. At the very least, they should've caught the fact that one of my headlights is out, but no one even mentioned that. I asked about the brakes and after speaking with the mechanic, the guy told me that my brakes are at about half but replacing them will probably fix the issue and was given a quote. Ummm. I'm not going to waste 800 dollars on a maybe. Especially since I just wasted 150 on an "inspection." More

⸻ 5 Stars – Fantastic Experience at Premier Chevrolet! We recently purchased a vehicle from Premier Chevrolet in Windsor, Ontario, and the entire experience was outstanding from start to fin Chevrolet! We recently purchased a vehicle from Premier Chevrolet in Windsor, Ontario, and the entire experience was outstanding from start to finish. Our salesman Shawn went above and beyond—he was incredibly helpful throughout the process and even came in on his day off to ensure everything went smoothly when we picked up the car. Shane had all the paperwork ready and took the time to clearly explain every detail, making the process stress-free and easy to understand. Darla was fantastic in walking us through all the features of the car, which was incredibly helpful and appreciated. Overall, it was a fantastic experience, and we want to thank the entire team. We highly recommend Premier Chevrolet to anyone looking for a new vehicle and great customer service! More