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Premier Chevrolet Buick GMC

Windsor, ON

4.3
207 Reviews
Call Dealership (519) 969-6000
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500 Division Rd

Windsor, ON

N8X 5C4

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207 Reviews of Premier Chevrolet Buick GMC

July 18, 2025

Good, convenient, but high prices and not easy access these days due to construction in the area. More

by ID
Recommend Dealer
Yes
Employees Worked With
Can't remember
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July 16, 2025

The staff was helpful and polite. I appreciate the advice they gave me regarding my suv More

by osubuckeyes38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Report | Print
July 14, 2025

Was treated very well and professionally. Couldn't ask for a better service. Everyone was absolutely fantastic. More

by Richard Fitzwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rohan, Trevor
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July 11, 2025

I purchased a used vehicle from this dealership and i had the best experience, Katie was amazing to deal with. I will recommend this dealership to everyone! More

by Chahnaz H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Katie Reid
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July 09, 2025

Service advisor had an attitude. Second time being there and same issue. Manager didn’t seem to care. Had issue the manager said they couldn’t do anything about. Less than 4 min with More

by Robbyj_22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Report | Print
Jul 09, 2025 -

Premier Chevrolet Buick GMC responded

Hi Robby, We’re sorry to hear about your experience and truly regret the frustration it caused. This is not the level of service we aim to provide, and we apologize for both the delay and how your concerns were handled. Your feedback has been shared with our team so we can address the issues internally. While we’re glad GM was able to assist, it’s clear we fell short. If you're open to discussing this further, please reach out to us directly at 519-969-6500 ext. 250 we’d appreciate the opportunity to make things right.

June 30, 2025

I showed up at the dealership with no appointment and they took me in and took care of the problem that I was having with my SUV More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
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Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Sue, Thank you for taking the time to share your experience. We're so glad to hear that our team was able to assist you promptly and resolve the issue with your vehicle - even without an appointment. Providing dependable and timely service is always our goal, and it’s great to know we delivered that for you. Please don’t hesitate to reach out if there’s anything else we can help with. We appreciate your support and look forward to seeing you again!

June 30, 2025

All staff are very friendly and helpful with issues with the vehicle after finalizing the sale More

by allisondu4
Recommend Dealer
Yes
Employees Worked With
Devon
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Jul 02, 2025 -

Premier Chevrolet Buick GMC responded

Hi Allison, Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you and provide great support even after the sale. If you ever need anything in the future, please don’t hesitate to reach out — we're always here to help!

June 26, 2025

Since the new ownership took over, the Service is terrible . I received at least 3 offers to trade in my Cadillac and even brought it in for an appraisal on a new one. No response from ANYONE. Also More

by stevebullock1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Poor service rep
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June 26, 2025

As to sales 4 years ago all was good when I bought current vehicle. Service usually good but was not happy about service APPOINTMENT yesterday when I was advised an oil change would take 1 1/2 to 2 h More

by Boat1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ala Qaqish
Report | Print
Jun 27, 2025 -

Premier Chevrolet Buick GMC responded

Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your recent service appointment. An oil change should be a more efficient process, and we understand how frustrating it can be when expectations aren’t met. Please know that your concerns have been shared with our service team so we can address where things went wrong and prevent similar issues in the future. We’d also like the opportunity to make this right. We appreciate your business and hope to have the chance to restore your confidence in our service team.

June 26, 2025

The super friendly, efficient, and knowledgeable staff made visiting this dealership an all around great experience. More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Willis
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Jun 30, 2025 -

Premier Chevrolet Buick GMC responded

Hi Nick, Thank you so much for the kind words! We're thrilled to hear that our team made your visit such a positive experience. Providing friendly, efficient, and knowledgeable service is exactly what we strive for, and it's great to know we hit the mark. We truly appreciate your support and hope to see you again soon!

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