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Premier Chevrolet Buick GMC

Windsor, ON

4.4
264 Reviews
Call Dealership (519) 969-6000
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500 Division Rd

Windsor, ON

N8X 5C4

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264 Reviews of Premier Chevrolet Buick GMC

November 18, 2025

Service adviser was rude and not ready to listen. Replied back in harsh tone saying he has other vehicles as well to work on. More

by Jaspal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Report | Print
Nov 18, 2025 -

Premier Chevrolet Buick GMC responded

Hi Jaspal, Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience. This is not the level of service we aim to provide, and we apologize for the dismissive interaction you encountered. We take your concerns seriously and will be addressing this matter with our team to ensure it doesn’t happen again. If you’re open to it, we would appreciate the chance to speak with you directly and make things right. Please feel free to contact us at your convenience. Thank you for bringing this to our attention.

November 17, 2025

On time great communication friendly service great waiting room coffee maker great everyone there treats you right More

by Itchy31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 17, 2025 -

Premier Chevrolet Buick GMC responded

Thank you so much for your wonderful review! We’re thrilled to hear that our team’s communication, service, and timeliness made your visit a great one. We’re also glad you enjoyed the waiting area and coffee maker! We truly appreciate you, and we look forward to taking great care of you again.

November 12, 2025

Fast easy and reliable service, always my go-to place. Thanks for all you do More

by JamieMain3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Twins
Report | Print
Nov 12, 2025 -

Premier Chevrolet Buick GMC responded

Thank you so much, Jamie! We really appreciate your kind words and continued support. It means a lot to know we’re your go-to place — we’ll keep working hard to deliver the fast, reliable service you can count on. Thanks again for choosing us!

November 10, 2025

Great work, thank you! New part installed and vehicle returned quickly and nicely washed. Appreciate the extra touch. More

by DL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
November 08, 2025

Totally rip off artists. Brought my xt5 in for oil change. 2164.00$ in repairs! Only 54,000 km. I asked for parts back. Brought them to 2 other mechanics who both said there More

by Laurieg3934
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Bourke
Report | Print
Nov 12, 2025 -

Premier Chevrolet Buick GMC responded

Hi Laurie, We’re very sorry to hear about your experience and appreciate you bringing this to our attention. This is not the level of service we aim to provide, and we’d like the opportunity to review what happened in detail. Please reach out to our general manager directly at 519-969-6000 ext.221 so we can discuss your visit and work toward a resolution. We take feedback like yours seriously and would value the chance to make things right.

November 04, 2025

I really wish it could have been fixed on the 1st visit to the dealer. More

by rims265243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Nov 07, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for your feedback. We’re sorry it took more than one visit to get things resolved, but we’re glad everything was eventually fixed! We appreciate your patience and hope your vehicle is running perfectly now.

November 03, 2025

Service was fast and report was done on everything. Very pleasant service advisor very knowledgeable and experienced More

by Dcarterrealtor1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Nov 07, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your feedback! We’re glad to hear that you had a positive experience with our service team and that everything was completed efficiently. It’s wonderful to know your service advisor provided knowledgeable and pleasant assistance throughout your visit. We appreciate your kind words and look forward to serving you again at your next appointment!

November 03, 2025

Our initial experience was good. Our salesman was very polite and friendly. When we decided on the car we wanted, I had noticed that the rear bumper decal was peeling of and didn't l More

by sargge1831
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kialer
Report | Print
Nov 07, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide, and we apologize for any miscommunication that occurred during or after your purchase. We’d appreciate the opportunity to make this right and restore your confidence in us. Please contact our management team directly at 519-969-6000 so we can review your situation in detail and work toward a resolution.

November 03, 2025

It's always been a real pleasure dealing with Ryan Eddy. This is now the 3rd vehicle we have purchased from him - professional, honest and caring. Likely more vehicles will be purchased from him as time rol More

by Cary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Eddy
Report | Print
Nov 07, 2025 -

Premier Chevrolet Buick GMC responded

Hi Cary, thank you so much for your continued trust and loyalty! We’re thrilled to hear that Ryan has consistently provided you with professional, honest, and caring service. Repeat customers like you are the heart of our business, and it means a lot that you’ve chosen us for your last three vehicles. We truly appreciate your support and look forward to helping you again when it’s time for the next one!

November 02, 2025

Enjoyed my experience easy upfront deal made was a little disappointed with my trade in however no big deal. Dylan was exceptional and professional. More

by mwilcox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kaller
Report | Print
Nov 07, 2025 -

Premier Chevrolet Buick GMC responded

Thank you for sharing your experience, Mwilcox! We’re glad to hear that Dylan provided exceptional and professional service and that the overall process was smooth and straightforward. We appreciate your honesty regarding your trade-in and value your understanding. Your feedback helps us continue improving, and we hope to have the opportunity to serve you again in the future!

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