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Premier Chevrolet Buick GMC
Windsor, ON
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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188 Reviews of Premier Chevrolet Buick GMC
March 10, 2025
The Windsor dealership has a very bad receptionist that controls all staffing based on her mode and welling. I was called twice and booked for maintenance services. In each time I was promised to get a val controls all staffing based on her mode and welling. I was called twice and booked for maintenance services. In each time I was promised to get a valet service, but get cancelled the following day by a call I received from her telling me it’s not gonna happen. Last service she asked the driver who picked the car not to provide me the loaner car I was promised over the phone by her colleague when my car gets picked up. Also , I have pointed out that the charger doesn’t work and asked to get fixed or replaced as it doesn’t work. They returned the car saying there is nothing wrong with it. The charger gets hot after less than an hr. of charging and stops suddenly, leaving the car with minimal charged battery. I appreciate it, if my concern is taken seriously and followed up by your business Thank you for understanding and cooperation. Waiting to hear back from you soon. Amal Hijazi, owner of lyric Cadillac 2024 More
by futureapothecary
Employees Worked With
Ashley , Jordan Smith
March 06, 2025
Great service. Pleasant staff. Car was ready quickly. Service even brought my car inside when it was finished because it was raining outside Pleasant staff. Car was ready quickly. Service even brought my car inside when it was finished because it was raining outside More
by SueWLesa
Employees Worked With
Jordan Smith
March 03, 2025
The staff were friendly, and knowledgeable. All around it was a great experience. They made sure I knew how everything worked on my new vehicle. All around it was a great experience. They made sure I knew how everything worked on my new vehicle. More
by mjlhyde
Employees Worked With
Michelle Taylor, Dany Thomas
February 27, 2025
Great friendly efficient knowledgeable Communication All the staff were there to assist us because our 2024 Cadillac was written off they were in contact with the insurance company. Our sales person All the staff were there to assist us because our 2024 Cadillac was written off they were in contact with the insurance company. Our sales person Ahmad who was the sales man for the 24 took charge to find a 2025 in Toronto Very satisfied More
by Elaine
Employees Worked With
Ahmed
February 27, 2025
Shuttle A+ Service desk, not very knowledgeable. Nice and polite. Asked how long service would be, told 45 minutes by one advisor and the other stated at least 2 hours. Unaware of extended warrant Nice and polite. Asked how long service would be, told 45 minutes by one advisor and the other stated at least 2 hours. Unaware of extended warranty on my vehicle, thinking that should be flagged in your system especially if the car purchased at your dealership More
by MaryAnn
Employees Worked With
Jordan Smith
February 25, 2025
Great Experience from the moment I walked in the dealership and was greeted by Rebecca. Katie was my business manager, she was very welcoming and made the whole process very smooth. The entire s dealership and was greeted by Rebecca. Katie was my business manager, she was very welcoming and made the whole process very smooth. The entire staff was very helpful. More
by d.k
Employees Worked With
katie Reid
