Premier Cadillac

I called for appointment, engine light on, said leave voice mail, did not get back to me, 2nd call 2 days later leave voice mail again, called day later , car brought in and returned within the hour, bac voice mail, did not get back to me, 2nd call 2 days later leave voice mail again, called day later , car brought in and returned within the hour, back order on part now waiting More

Why did it take 6 calls to get an oil change booked? Once picked up the service was great! Once picked up the service was great! More

Very customer oriented. They made me feel like part of the family. They were not hesitant to deal with me and provide me with the best pricing possible. They made me feel like part of the family. They were not hesitant to deal with me and provide me with the best pricing possible. More

Was a pleasant experience from beginning to end. I was very happy with sales person Dylan and everyone else involved. I was very happy with sales person Dylan and everyone else involved. More

Took two days to get someone to schedule a recall, even then, it was by internet chat. Phones in service go to voicemail only. Escalade comes with loaners and was told,”we don’t have loaners”,. Finally go then, it was by internet chat. Phones in service go to voicemail only. Escalade comes with loaners and was told,”we don’t have loaners”,. Finally got serviced and they forgot to replace the air filter.. Shortly afterwards, service manager sends out letter asking you to contact them, if you can’t score a ten on the survey. More

Worst experience every time i visit dealership Never recommend to anyone Mechanic treat car as a lab rat and continuously try different experiments Wastage of money recommend to anyone Mechanic treat car as a lab rat and continuously try different experiments Wastage of money More

The dealership staff was very helpful and professional. They worked very hard to make a dealer trade to get me the auto I wanted They worked very hard to make a dealer trade to get me the auto I wanted More

Bad experience in the past while purchasing my Cadillac. There is no friendliness when taking my care for service There is no friendliness when taking my care for service More

I did not have a good experience here at all The salesman is a good guy but beyond that not happy with anything else. I will be going to another dealer for future service. is a good guy but beyond that not happy with anything else. I will be going to another dealer for future service. More

Everyone was helpful and a pleasure to deal with, especially salesman Shane.Thanks for introducing me to Cadillac! especially salesman Shane.Thanks for introducing me to Cadillac! More