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Premier Cadillac

Windsor, ON

4.1
78 Reviews
Call Dealership (519) 969-6000

500 Division Rd

Windsor, ON

N8X 5C4

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78 Reviews of Premier Cadillac

June 27, 2025

A great team of friendly, knowledgeable , professionals! We love our Cadillac XT4, and recommend Premier Cadillac in Windsor! More

by almatchett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bozena Zag
Report | Print
Jul 02, 2025 -

Premier Cadillac responded

Hi Al, thank you for the wonderful feedback! We're so glad to hear you’re loving your Cadillac XT4 and had a great experience with our friendly and knowledgeable team. Your recommendation means a lot to us, and we truly appreciate you choosing Premier Cadillac in Windsor. Enjoy every mile in your new XT4!

June 24, 2025

A once fantastic dealership now a rip off artist. I went in for an alignment. Was told I needed new linkages, struts, tires etc. as something couldn't be adjusted any further. The estimate was over $ More

by Dissapointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know the guy in the service departments name.
Report | Print
Jun 24, 2025 -

Premier Cadillac responded

We're sorry to hear you were disappointed. We always aim to provide thorough and honest assessments based on safety and long-term reliability, but we understand how frustrating it is to get different opinions. We appreciate your feedback and would like the chance to review your visit more closely. Please feel free to reach out to us at 519-969-6000 so we can address your concerns directly. Thank you

May 31, 2025

Very good experience, bought a new Cadillac XT5 sport, Bozenza was a wonderful sales rep and will buy from her again. More

by lisaoasis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wipp
Report | Print
Jun 04, 2025 -

Premier Cadillac responded

Thank you for your kind words and congratulations on your new Cadillac XT5 Sport! We're thrilled to hear you had a great experience, and that Bozena made the process smooth and enjoyable. We’ll be sure to share your feedback with her. We truly appreciate your business and look forward to welcoming you back in the future!

May 05, 2025

A great pleasure dealing with the people at premier, everyone was great and I love my new caddies. More

by jackster1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
May 09, 2025 -

Premier Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and that you're loving your new Cadillac. It was a pleasure working with you, and we truly appreciate your support!

April 18, 2025

My sales representative Ahmad was fantastic to deal with made the process smooth and easy More

by Ndcristofari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad chelbi
Report | Print
Apr 23, 2025 -

Premier Cadillac responded

Thank you for the kind words! We're so glad to hear Ahmad made your experience smooth and easy — that’s exactly what we aim for. We’ll be sure to pass along your feedback to him! Enjoy your new vehicle, and don’t hesitate to reach out if there’s anything you need down the road.

March 26, 2025

Highly unethical and deceptive sale practices are used by the staff to make the sales. More

by sawhneyr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ahmed, Danny
Report | Print
Apr 06, 2025 -

Premier Cadillac responded

Thank you for your feedback. We are genuinely sorry to hear that your experience with us was not up to your expectations. We strive to maintain transparency and honesty in all of our sales practices. We take your concerns seriously and would appreciate the opportunity to better understand your experience. Please feel free to reach out to us directly so that we can address any specific issues you encountered and work towards a resolution. Your feedback helps us improve, and we are committed to ensuring every customer has a positive experience with us.

March 03, 2025

Marlene was so wonderful to work with. She answered all of my questions and help me get the best deal for me. She was kind and knowledge able. Great experience all around. More

by gill123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Wipp
Report | Print
Mar 08, 2025 -

Premier Cadillac responded

Thank you for your wonderful review! We're so glad to hear that Marlene was able to assist you and make your experience a great one. She truly values providing top-notch service, and it's fantastic to know she helped you find the best deal. We appreciate your feedback and look forward to serving you again in the future!

February 27, 2025

Great people to deal with. Most enjoyable experience. Would definitely return the next time I am in the market for a new vehicle. More

by norahschultz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared
Report | Print
Mar 02, 2025 -

Premier Cadillac responded

Hi Norah, thank you so much for your wonderful feedback! We're thrilled to hear that you had such an enjoyable experience with us. It’s always a pleasure to know that our team made the process easy and pleasant for you. We’ll be more than happy to assist you again the next time you're in the market for a new vehicle. Looking forward to seeing you again soon!

February 05, 2025

The absolute best car purchase I’ve ever experienced. Jared and Ahmad went above and beyond to tick all my boxes and then blew them out of the water. Wonderful reception, excellent price and A+++ service More

by Align CPR and First Aid Training
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Hunt, Ahmad Chebli, Rebecca Deans, Dany Tomas, Katie Black, Jordan Smith, Brad Wipp
Report | Print
Feb 10, 2025 -

Premier Cadillac responded

Hi Align Team, thank you so much for the incredible review! We're thrilled to hear about your amazing experience with Jared and Ahmad. We take pride in delivering top-notch service and ensuring our customers leave completely satisfied. Your kind words mean the world to us! We look forward to serving you again in the future. Thanks for choosing Premier Cadillac!

January 14, 2025

The price was fair and my new vehicle was ready sooner than expected. Great customer service More

by Sok590
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith, Brad Wipp
Report | Print
Jan 16, 2025 -

Premier Cadillac responded

Thank you for sharing your feedback! We're delighted to hear that you had a positive experience with us and that your new vehicle was ready ahead of schedule. We strive to provide excellent customer service and fair pricing, and we're glad we could meet your expectations. If you need any further assistance, please don’t hesitate to reach out. Enjoy your new vehicle!

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