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Premier Cadillac

Windsor, ON

4.2
73 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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73 Reviews of Premier Cadillac

October 22, 2024

Firstly, the phone system is not user friendly… difficult to get a live person. In my opinion, a car dealership is only as good as its service department and I have never left a service appt feeling good abo More

by Tomlarocque57
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rohan
Oct 26, 2024 -

Premier Cadillac responded

Thank you for sharing your concerns. We’re truly sorry to hear about your frustrations with our phone system and service department. We use a multi-line phone system to manage the high volume of calls we receive each day, and we appreciate your understanding as we strive to assist every customer promptly. If there’s anything specific you’d like to discuss or if you need further assistance, please don’t hesitate to reach out to us at 519-969-6000. We value your business and are here to help!

October 21, 2024

I was treated like a queen, everything was explained to me by Shane Oshowy. He was very polite and helpful, his assurance is why I made this purchase. More

by DeloresPaquin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Oshowy and Darla and Danny in finance they were all great!, Katie Black, Jordan Smith
Oct 25, 2024 -

Premier Cadillac responded

Hi Delores, we're so happy that we could go above and beyond your expectations. We hope you love your new vehicle and we welcome you to the Premier Cadillac family!

October 19, 2024

Excellent dealership. Picking up a new vehicle is amazing especially with the changes they have made. Definitely recommend More

by Ppatel
Recommend Dealer
Yes
Employees Worked With
Darla
Oct 25, 2024 -

Premier Cadillac responded

Thank you for the review the lyriq is an amazing vehicle we hope you enjoy it!

October 11, 2024

Very personable & yet professional as well! Shane made purchasing another car effortless. He was with us every step of the way. Recommend Premier to everyone. Just loved everyone!!! 😃😃😃😃 More

by Laney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales-Shane Otowy
Oct 19, 2024 -

Premier Cadillac responded

Hi Laney, we're thrilled to hear about your wonderful experience with us at Premier, and will pass along your kind words to the team! We hope to see you again soon!

Oct 19, 2024 -

Laney responded

Great! They all deserve kudos. Again I will go to Premier for all of my auto needs. 😃😃😃😃

October 09, 2024

Great service and great people! They will go above and beyond. I haven’t seen a better dealership More

by Toolguy12
Recommend Dealer
Yes
Employees Worked With
Anonymous
Oct 13, 2024 -

Premier Cadillac responded

Thank you for the amazing review!

October 05, 2024

The best staff in the city! They really know how to make car buying special! More

by Grandma1954
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Oct 11, 2024 -

Premier Cadillac responded

Thank you for the awesome feedback! We will be sure to pass it along to the team!

October 05, 2024

The service staff from the shuttle driver all the way to the counterperson to the technician were pleasant to deal with and straight forward! More

by Souls2590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 11, 2024 -

Premier Cadillac responded

Thank you for the amazing review! We hope to see you soon!

October 04, 2024

Very happy with the service visit this time. Very good to see the changes happening. More

by Roadrunner12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 05, 2024 -

Premier Cadillac responded

Thank you for the review. Our team is making daily strides to serve you better

October 04, 2024

The sales dept has really changed for the better, I previously dealt with a lazy salesperson who has since moved to another store. Its amazing when you get someone who cares. More

by Curlysue12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa
Oct 06, 2024 -

Premier Cadillac responded

Thank you for this awesome review, we're so happy that you're happy!!

October 03, 2024

Great manager Devon, very professional service when picking up car . Ryan in finance was quite pleasant as well . Daria was the rep who gave car tutorial and she was amazing More

by Jlafra02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon
Oct 05, 2024 -

Premier Cadillac responded

Thank you for the amazing review! We will be sure to pass along the great news to the team!

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