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Premier Cadillac

Windsor, ON

4.2
76 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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76 Reviews of Premier Cadillac

September 23, 2024

This dealership provides great service. I would recommend using Premier for anything to do with purchasing or servicing a vehicle. More

by aaronrenaud76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Sep 29, 2024 -

Premier Cadillac responded

Thank you for the fantastic Review!

September 23, 2024

The team here went above and beyond to be straightforward, courteous and kind. They will see us back! More

by Fciotoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia
Sep 29, 2024 -

Premier Cadillac responded

Thank you for the amazing review we will see you soon!

September 20, 2024

Once you talked to a salesman no other salesman would help even if original salesman wasn’t working. Bought a Cadillac, salesman called in sick the day of pick up so we couldn’t get booklet and second s More

by Pckucharski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katie Black
Sep 29, 2024 -

Premier Cadillac responded

Hi there we will ensure someone will call you on Monday! To get this squared away for you. Thank you for letting us know

September 20, 2024

Friendly staff to work with making our car shopping and purchase a pleasure Thank You More

by billh2292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James o’Doud
Sep 29, 2024 -

Premier Cadillac responded

Thank you for the amazing review!!

September 16, 2024

I’ve had an issue with the speaker in my vehicle for a while. Ive addressed it with the service centre at least 3 or 4 times. I recently had an appointment to fix the speaker and it is still not working. More

by diewold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Sep 21, 2024 -

Premier Cadillac responded

Hi there, thank you for sharing your feedback with us. We're truly sorry to hear that your experience with our service department did not meet your expectations. We value your business and would like the chance to make things right. Please reach out directly to our service manager, Kristina, to discuss your concerns in more detail and work towards a resolution. 519-969-6000 ext. 254

More
September 13, 2024

Very happy with the customer service team & over all customer experience very polite people & helpful More

by Kirkdmiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Sep 16, 2024 -

Premier Cadillac responded

Thank you for this wonderful review!

September 13, 2024

Very happy was best experience in purchasing a vehicle I have ever had excellent service thank you More

by angied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renaldo -sales Ryan-Financial Darla-car inspection and set up instructions , Katie Black, Jordan Smith
Sep 20, 2024 -

Premier Cadillac responded

We’re so happy to had a 5 star experience. We can’t wait to hear from you next time you’re in store!

September 08, 2024

This Dealership has a very rich history for Product , Spectacular customer service as well as strong loyalty to its customers, and an excellent service garage and body shop. I have been loyal customer More

by Richard Haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrado Santarosa , Jordan Smith
Sep 10, 2024 -

Premier Cadillac responded

Hi Richard, thank you for the wonderful 5 star review! It's customers like you who make our job so rewarding, We're delighted that you enjoyed your experience at Windsor Premier, and look forward to serving you again in the future!

September 06, 2024

Very professional friendly knowledgeable staff picked car up at the time they said plus returned it washed what great service!!! More

by bbrunelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
September 06, 2024

My screen warning came up “2 keys programmed” engine light also came on after about a week and car was sluggish to start. Decided to take it to dealership since I thought they could just hook it up to More

by Nycxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Sep 06, 2024 -

Nycxo responded

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