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Premier Cadillac

Windsor, ON

4.1
78 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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78 Reviews of Premier Cadillac

September 30, 2024

We had an amazing experience when buying our new Cadillac. The sale representative, Sabrina, was very helpful throughout the entire process we highly recommend her. Katie in the finance department h More

by Danielcypcarz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Reid, Sabrina
Oct 05, 2024 -

Premier Cadillac responded

Hi Daniel, thank you for this incredible review about your recent experience with us! We will be sure to pass your kind words along to the team

September 25, 2024

One front desk tech was new and his English was a little hard to understand. The whole appointment was not necessary as I judged the LKA as not working to its fullest but according to the service tech it wa More

by Tmach1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Sep 28, 2024 -

Premier Cadillac responded

Thank you for your understanding! Rohan is trying his best! We hope we can resolve any issues in your next visit!

September 25, 2024

Great to deal with! My 4th vehicle with this dealership. Very trustworthy. Feel totally comfortable dealing with them! Great job!! More

by deniserihbany2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Reid
Sep 28, 2024 -

Premier Cadillac responded

We’re excited that you were happy with our service! We can’t wait to see you in next time!

September 23, 2024

This dealership provides great service. I would recommend using Premier for anything to do with purchasing or servicing a vehicle. More

by aaronrenaud76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Sep 29, 2024 -

Premier Cadillac responded

Thank you for the fantastic Review!

September 20, 2024

Once you talked to a salesman no other salesman would help even if original salesman wasn’t working. Bought a Cadillac, salesman called in sick the day of pick up so we couldn’t get booklet and second s More

by Pckucharski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Katie Black
Sep 29, 2024 -

Premier Cadillac responded

Hi there we will ensure someone will call you on Monday! To get this squared away for you. Thank you for letting us know

September 20, 2024

Friendly staff to work with making our car shopping and purchase a pleasure Thank You More

by billh2292
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James o’Doud
Sep 29, 2024 -

Premier Cadillac responded

Thank you for the amazing review!!

September 16, 2024

I’ve had an issue with the speaker in my vehicle for a while. Ive addressed it with the service centre at least 3 or 4 times. I recently had an appointment to fix the speaker and it is still not working. More

by diewold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
Sep 21, 2024 -

Premier Cadillac responded

Hi there, thank you for sharing your feedback with us. We're truly sorry to hear that your experience with our service department did not meet your expectations. We value your business and would like the chance to make things right. Please reach out directly to our service manager, Kristina, to discuss your concerns in more detail and work towards a resolution. 519-969-6000 ext. 254

September 13, 2024

Very happy with the customer service team & over all customer experience very polite people & helpful More

by Kirkdmiddleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Sep 16, 2024 -

Premier Cadillac responded

Thank you for this wonderful review!

September 13, 2024

Very happy was best experience in purchasing a vehicle I have ever had excellent service thank you More

by angied
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renaldo -sales Ryan-Financial Darla-car inspection and set up instructions , Katie Black, Jordan Smith
Sep 20, 2024 -

Premier Cadillac responded

We’re so happy to had a 5 star experience. We can’t wait to hear from you next time you’re in store!

September 08, 2024

This Dealership has a very rich history for Product , Spectacular customer service as well as strong loyalty to its customers, and an excellent service garage and body shop. I have been loyal customer More

by Richard Haddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corrado Santarosa , Jordan Smith
Sep 10, 2024 -

Premier Cadillac responded

Hi Richard, thank you for the wonderful 5 star review! It's customers like you who make our job so rewarding, We're delighted that you enjoyed your experience at Windsor Premier, and look forward to serving you again in the future!

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