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Premier Cadillac

Windsor, ON

4.2
73 Reviews

500 Division Rd

Windsor, ON

N8X 5C4

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73 Reviews of Premier Cadillac

July 18, 2024

I would recommend your dealer to any one and the sales person and finance lady More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amyd, Jordan Smith
Jul 19, 2024 -

Premier Cadillac responded

Hi George, thank you for this wonderful review about your recent visit with us! We look forward to servicing you again in the future for all your vehicle needs!

July 17, 2024

Awesome service! !! Super great drivers and valer service!!!!! Thank you thank you!!!!! Marisa St Pierre More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Jul 19, 2024 -

Premier Cadillac responded

Thank you for the fantastic review we will be sure to send along your kind words

June 14, 2024

Very unorganized dealership. Drove an hour total to repair my car and waited 2 hours just to get a call later saying the part was never replaced. Wasted my time, gas, and work da More

by laiaayoub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service
Jun 16, 2024 -

Premier Cadillac responded

Our apologies for your let us correct this situation for you please reach out to Kristina and or Jordan at 519.969.6000

June 13, 2024

Very good experience with Christina the new service manager. Had poor to bad experience with two previous service mgr. Will be going back. Christina Card very pleasant and efficient service manager. More

by rmsink28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Jun 15, 2024 -

Premier Cadillac responded

Thank you for this glowing review about your recent experience with Premier Buick Chevrolet GMC. We will pass along your kind words to Kristina!

June 12, 2024

The staff is courteous and very professional. They kept me informed about the progress of my vehicle and cost. Shuttle service is convenient. More

by mpolistena2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Jun 14, 2024 -

Premier Cadillac responded

Thank you for the 5 star rating we’re glad to be serving all your vehicle needs!

June 11, 2024

Christina in service was absolutely fantastic! She helped us immensely in a difficult time, ty More

by larlyn1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chridtina
Jun 14, 2024 -

Premier Cadillac responded

Hello Larlyn1, thank you; we appreciate your feedback!

June 10, 2024

Great Service but very hard to contact by phone to make a service appointment . Ok ? More

by murray_bannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 13, 2024 -

Premier Cadillac responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 05, 2024

Every aspect of purchase was perfect, from a frequent car purchaser I’d say it was flawless experience More

by Andre goulet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Black, Jordan Smith
Jun 12, 2024 -

Premier Cadillac responded

Thank you very much for leaving such a great review. We hope to see you in next time!

June 02, 2024

Great service. Can’t say enough. Drove me and picked up after car was done in a timely manner. Even washed car and put new battery in car clicker. Thanks. Girls also More

by edgorski59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in service
Jun 02, 2024 -

edgorski59 responded

Service Price Transparency only 4 star..They didn’t tell my there was no charge 😁

Jun 05, 2024 -

Premier Cadillac responded

Thank you for the outstanding review we’re glad that you had an amazing experience

May 23, 2024

Always have had great service but today was disappointing re: 2.5 hours for a scheduled oil change (was told 1 hour). More

by Kniforos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t tell me his name
May 26, 2024 -

Premier Cadillac responded

Thank you for taking the time to leave us a review. We are working diligently to improve this type of experience. Without your communication to us we wouldn’t be able to fix the issue. Please reach out to Kristina at 519.969.6000 thank you

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