Plaza Nissan
Hamilton, ON
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260 Reviews of Plaza Nissan
2019 Nissan Qashqai My husband and I were shopping for a new vehicle and from our past purchase of our Nissan Rogue decided to go back. Kirk Simon was our salesperson. My husband and I were shopping for a new vehicle and from our past purchase of our Nissan Rogue decided to go back. Kirk Simon was our salesperson. I found him to be quite knowledgeable and professional to deal with. He took the time to answer all our questions. He even worked out our trade-in for our Journey. Kirk made our decision so easy. On the date of delivery he was there to help us in the pick up of our new vehicle. He may be new to the dealership, but he is definitely hard working and sincere and takes time and patience to deliver the best experience. The atmosphere and team environment is definitely felt at this dealership. Friendly service, excellent customer service coupled with product knowledge WOW I would highly recommend this dealership and Kirk Simon. A huge thank you Kirk. We love the new Qashqai. Thank you for putting us at ease with our decision. More
2 thumbs up We had always found walking into a dealership an intimidating experience until we walked into Plaza Nissan and met Holden Fritz. He listened to bot We had always found walking into a dealership an intimidating experience until we walked into Plaza Nissan and met Holden Fritz. He listened to both our needs and our maximum cost and worked with us to ensure we walked away happy. Holden acknowledged he was new to the position rather than acting like he knew everything. He sought the support of his Manager Brendan (who was also awesome) whenever needed to ensure accurate responses to any questions we presented. You can usually tell a good company by how enthusiastic and happy the employees are and everyone we met seemed happy to be there. We appreciated Holden's honesty is saying he wanted the sale but he worked hard with Brendan to make it a win win situation. I would definitely be a return visitor. More
2018 Nissan Micra Recently, I bought a new Micra from Marc. When I picked up my vehicle, Marc had addressed almost all my requests (e.g., installing new winter tires). Recently, I bought a new Micra from Marc. When I picked up my vehicle, Marc had addressed almost all my requests (e.g., installing new winter tires). Marc followed up with the trunk cover on back order. Once I received my trunk cover, I was happy. More
Excellent I bought my new QASHQAI from Shayne &was impressed with his professionalism&his mannerism.I would definitely purchase another car from plaza nissan I bought my new QASHQAI from Shayne &was impressed with his professionalism&his mannerism.I would definitely purchase another car from plaza nissan Ruth Marr More
Extended Warranties When I went to close the deal for my vehicle, Orest had ALL the extended warranties added the deal. When I asked why all those additional costs were When I went to close the deal for my vehicle, Orest had ALL the extended warranties added the deal. When I asked why all those additional costs were added to the invoice, he told me that the saleperson told him that we wanted them all. Of course non of them had been discussed with us.. From reading other reviews I see this hard sell of these extra warranty items is standard practice at this dealership. Extended warranties for clear coating, under coating, scotch guarding, tire and rim, etc are a suckers game. Don't buy them, dealers push them hard because they make huge dollars from them, not for your benefit. Don't ever buy after sale extended warranties for vehicles, or 'glass etching' or whatever new thing they invent to steal more of your hard earned cash, and don't ever go to this dealership. More
Great Customer Service I brought my Rogue Nissan for some concerns. I talked to Tim Beechey, who I found very professional and accommodating. He is also very honest in deali I brought my Rogue Nissan for some concerns. I talked to Tim Beechey, who I found very professional and accommodating. He is also very honest in dealing with. I also found the shuttle service very excellent. The driver was very polite and friendly. He has a great knowledge about the city streets. I will be back in future for the service. Thank you More
Going Rogue Excellent customer service with the purchase of our new vehicle. Recently went with a Rogue, and we love the new vehicle. Our first Nissan, and we lov Excellent customer service with the purchase of our new vehicle. Recently went with a Rogue, and we love the new vehicle. Our first Nissan, and we love it. More
Excellent customer service and timely repair! Warmly greeted, by Ron in Service, and vehicle was assessed quickly and efficiently. Parts were in stock. Repair was done efficiently! Thank you, exc Warmly greeted, by Ron in Service, and vehicle was assessed quickly and efficiently. Parts were in stock. Repair was done efficiently! Thank you, excellent service! More
Lost keys My keys went flying off the console. Search by 3 different people resulted in no keys being found but with Nissan feature I.e. car would start - knew My keys went flying off the console. Search by 3 different people resulted in no keys being found but with Nissan feature I.e. car would start - knew they were somewhere in car. Exhaustive search. Went to Plaza and with Cory and Jamie's expertise, keys were expeditiously recovered. Thanks fellows for your efficiency and courtesy Esme olds More
Tom Martin's Radio Problems, 2017 Altima I had a problem with my radio. Whenever I received a text the automatic response would default to "I'm Driving" which I tried to set to OFF. After man I had a problem with my radio. Whenever I received a text the automatic response would default to "I'm Driving" which I tried to set to OFF. After many tries, and seeing that it reset to default everytime I restarted the car, I got frustrated and went to see Corey in Service. Took 5 minutes, N/C, and it has worked perfectly since then. Thanks Corey, always a GREAT HELP!!! See you soon for service. More