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Plaza Nissan

Hamilton, ON

4.7
260 Reviews

1545 Upper James St

Hamilton, ON

L9B 1K2

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260 Reviews of Plaza Nissan

January 30, 2019

2019 Nissan Qashqai My husband and I were shopping for a new vehicle and from our past purchase of our Nissan Rogue decided to go back. Kirk Simon was our salesperson. More

by Mira Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Simon
Feb 05, 2019 -

Plaza Nissan responded

Hello Mira, Thank you SO MUCH for being a returning customer and leaving a FIVE STAR review! Kirk is a fantastic addition to the team, and we're very happy to have you say as much. Kirk can help you with any of your vehicle needs at any time. Have a wonderful day, Shawn Mayo Digital Brand Ambassador

January 28, 2019

2 thumbs up We had always found walking into a dealership an intimidating experience until we walked into Plaza Nissan and met Holden Fritz. He listened to bot More

by Sheryl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holden Fritz
Jan 29, 2019 -

Plaza Nissan responded

Hello Sheryl, Thank you SO MUCH for the kind words and Five Stars! Holden has been an excellent addition to our great team. It's especially nice to hear that our clients have seen just how much we enjoy working with each other here at Plaza Nissan. It's not often that people get to work in such a great and supportive environment, never mind one where employees are eager to ensure customers get treated the way we want to treat each other. We're so happy that you are happy. Holden, Brendan and the entire Team here are available for you all the way down the road! Have a great day, Shawn Mayo Digital Brand Ambassador

January 13, 2019

2018 Nissan Micra Recently, I bought a new Micra from Marc. When I picked up my vehicle, Marc had addressed almost all my requests (e.g., installing new winter tires). More

by 2018micra
Recommend Dealer
Yes
Employees Worked With
Marc Mcleod
Jan 14, 2019 -

Plaza Nissan responded

Hi There! We're glad to hear that you are happy! Sometimes it can take a bit to have parts come in, but we're more than happy to make sure you get what you need. Marc actually used to work in our parts department so he's actually the BEST guy to make sure the follow ups are done to ensure you get what you need. We're happy that you're happy. Have a wonderful day, Shawn Mayo Digital Brand Ambassador

October 23, 2018

Excellent I bought my new QASHQAI from Shayne &was impressed with his professionalism&his mannerism.I would definitely purchase another car from plaza nissan More

by softblue874
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shayne Doody
Oct 24, 2018 -

Plaza Nissan responded

Hello Ruth, Thank you kindly for the 5 Star Review! Shayne is a hard working and recent addition to the team. You can count on Shayne to be available for any of your vehicle needs, well down the road. Have a great day, Shawn Mayo Digital Brand Ambassador

October 04, 2018

Extended Warranties When I went to close the deal for my vehicle, Orest had ALL the extended warranties added the deal. When I asked why all those additional costs were More

by PlazaBiteMe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orest
Oct 11, 2018 -

Plaza Nissan responded

Hello there, We do not have an Orest at this dealership and there has not been an Orest with us throughout the current ownership of this dealership for the past several years. Perhaps you are mistaken on what dealership this was for. We have flagged this with Dealer Rater and informed them that no such employee exists at our dealership. Thank you

Oct 11, 2018 -

PlazaBiteMe responded

Interesting. This didn't occur recently, but I'm still angry about it. Here's another complaint about Orest from someone else in 2013: https://www.complaintsboard.com/complaints/plaza-nissan-horrible-customer-support-c674237.html

Oct 11, 2018 -

PlazaBiteMe responded

Also, under the Better Business Bureau, he's still listed as a Business Manager. See below. Business Details Location of This Business 1545 Upper James St, Hamilton, ON L9B 1K2 Email this Business BBB File Opened: 10/24/2011 Business Management Mr. Michael Wojtowicz, Owner Mr. Sam Miceli, General Manager Mr. Rick Mignano, Used Car Manager Mr. Orest Saczyk, Business Manager Mr. Jaimie Belanger, Parts & Service Manager Pam

Oct 24, 2018 -

Plaza Nissan responded

Hello There, Again, Orest does not work here. The BBB are the only ones in control of who they choose to enter. Based on the information there, this appears to be a past licensee of the Nissan franchise name. A whole different team of managers are here at Plaza Nissan from what you've listed below. Again, we kindly ask that you remove this review as it is not for this dealership. Thank you

September 13, 2018

Great Customer Service I brought my Rogue Nissan for some concerns. I talked to Tim Beechey, who I found very professional and accommodating. He is also very honest in deali More

by carlover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Beechey
September 11, 2018

Going Rogue Excellent customer service with the purchase of our new vehicle. Recently went with a Rogue, and we love the new vehicle. Our first Nissan, and we lov More

by Mark N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Jensen
August 09, 2018

Excellent customer service and timely repair! Warmly greeted, by Ron in Service, and vehicle was assessed quickly and efficiently. Parts were in stock. Repair was done efficiently! Thank you, exc More

by Anita HK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Hoyt
August 08, 2018

Lost keys My keys went flying off the console. Search by 3 different people resulted in no keys being found but with Nissan feature I.e. car would start - knew More

by Esme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Jamie
July 13, 2018

Tom Martin's Radio Problems, 2017 Altima I had a problem with my radio. Whenever I received a text the automatic response would default to "I'm Driving" which I tried to set to OFF. After man More

by Tom Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
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