Planet Ford

I got my Ford escape last week from planet ford.. It was a great experience ..dealing with Vijay Singh was interesting, he explained everything in details and was able to answer all our questions with lots a great experience ..dealing with Vijay Singh was interesting, he explained everything in details and was able to answer all our questions with lots of professionalism and patience, his excellent customer service makes me recommend him for my family members and friends . More

I recently visited Planet Ford in Brampton. I had the pleasure of meeting and dealing with Vijay Singh. Vijay was extremely helpful, always professional and respectful. This is now our 4th vehicle from pleasure of meeting and dealing with Vijay Singh. Vijay was extremely helpful, always professional and respectful. This is now our 4th vehicle from this dealership and that should speak volumes of how amazing their customer service is. I highly recommend this dealership to anyone looking for honest, speedy and professional service. Thank you Planet Ford for all you have done More

Anthony Iacino I have been truck shopping for the last few weeks when I was introduced to Anthony Iacino. Anthony was a great Sales Consultant to deal with. During I have been truck shopping for the last few weeks when I was introduced to Anthony Iacino. Anthony was a great Sales Consultant to deal with. During these very difficult times, I did not want to be visiting multiple dealerships in person. I wanted to get a rough estimate over the phone, most if not all other dealerships would not give a quote over the phone. Anthony took my call and gave me the best deal without evening knowing who I am. I found Anthony to be very honest, direct and most importantly looked after all my requirements. Anthony is not looking for a quick sale he is looking to build relationships. More

very positive When we were looking for a Ford Edge we went to visit Planet Ford in Brampton and were first greeted by salesman Lalit Kheri. From the very beginnin When we were looking for a Ford Edge we went to visit Planet Ford in Brampton and were first greeted by salesman Lalit Kheri. From the very beginning he went out of his way to help us. We left our phone # with Lalit and he followed up with us to see if could help us find the perfect Ford Edge. We went back to talk to him once more. He went out of his way to help us. Subsequently we ended up buying a 2019 new Ford Edge. He followed up even after to see how we liked our vehicle. very impressed with the service we received. Mario & Geny More

EXCELLENT SERVICE My experience with this dealership was good. Mr.Lalit helps me a lot in selecting a vehicle which works for my business. Also Mr.Lalit regularly calls My experience with this dealership was good. Mr.Lalit helps me a lot in selecting a vehicle which works for my business. Also Mr.Lalit regularly calls me to check if everything is going good with the vehicle. Thanks for your concern. Amazing person. Very polite and knowledgeable. More

Excellent customer service and professional services provided by Vijay Singh. Happy to buy a new 2019 Ford Explorer Platinum. Vijay was helpful in making a deal and also provided great services in expla provided by Vijay Singh. Happy to buy a new 2019 Ford Explorer Platinum. Vijay was helpful in making a deal and also provided great services in explaining the features & post sales issues. More

Planet Ford doesn't honor sales contract I am extremely disappointed with Planet Ford because Planet Ford doesn’t honor their contracts. I signed a deal with the dealership to purchase a spec I am extremely disappointed with Planet Ford because Planet Ford doesn’t honor their contracts. I signed a deal with the dealership to purchase a specific 2019 vehicle in December 2019 and provided a deposit. I was contacted 10 days later. Considering it was yearend and the delay was significant because of fewer 2019 vehicles available and incentives which may have been lost. Planet Ford told me the vehicle had been sold and they could not complete the transaction. I contacted the Ford Dealership where the vehicle was located and they confirmed that the vehicle is still available. I don’t know what Planet Ford was trying to pull. Planet Ford should be responsible to provide the vehicle they agreed to sell and I agreed to purchase. They deserve zero stars More

Excellent Customer Service My high mileage Mustang had clutch issues and Ryan Caverly in service at Planet Ford was incredibly helpful. He took my car in asap, problem was diagn My high mileage Mustang had clutch issues and Ryan Caverly in service at Planet Ford was incredibly helpful. He took my car in asap, problem was diagnosed, and parts ordered in. He even helped arrange a rental car for me as the repairs would take a couple of days to complete. His quoted prices for my repairs were accurate and fair when it came time to pick up my vehicle. Ryan also stayed in touch with its' progress which is a thoughtful touch. He is very busy and many people ask for him and wait for him as many of us enjoy his level of integrity and overall helpfulness. He is the reason I bring my car in for various work - he also has a strong liaison with the Techs doing the work and expresses my 'fussiness' to them. Thanks Ryan for all your continued help and support. Kevin Miller More

Zero communication and as respect. All service managers are either “gone home early or on lunch. Ryan C needs some respect and communication classes ! I believe it would help in the future ! are either “gone home early or on lunch. Ryan C needs some respect and communication classes ! I believe it would help in the future ! More