Pine Tree Ford Lincoln

PINE TREE Sold a brand new 2018 Ford Mustang with engine ticking noise. Later this tick classified and told to be as TSB and is normal. Ford is a vehicle to be avoided as all they care about is profits and ticking noise. Later this tick classified and told to be as TSB and is normal. Ford is a vehicle to be avoided as all they care about is profits and not concerned about client retention. Look at their lots full of pickup trucks collecting dust due to high markups above MSRP. More

Thank you Frank Bevacqua, Service Consultant for your 5-star consulting services and your hospitality. My car has problem that needs to stay there for checking. He helped me with free of charge rental 5-star consulting services and your hospitality. My car has problem that needs to stay there for checking. He helped me with free of charge rental car services by calling various rental car providers to find a suitable one for me. They came in 10 minutes with a very nice car. But finally I did not take it because I did not have insurance available for rental car. They were still happy when I cancelled the service. Then Frank helped order an Uber car free of charge again to drive me home. After 5 hours, my car was fixed. Frank ordered an Uber car again to drive me back. So fast and convenient and helpful. Thank you Frank and Pipe Tree Ford Lincoln for your wonderful services. Elizabeth Nguyen More

I’m very pleased with my buying experience from pine tree ford, my salesman Jerry Oppedisano made me feel like both him and the whole sales department believe that the customer experience is the most importa ford, my salesman Jerry Oppedisano made me feel like both him and the whole sales department believe that the customer experience is the most important part of their business, after dealing with a few other dealers from the Durham area I’m glad I made the decision to drive all the way out to Pine tree, and I’m sure I will be back. More

Great to work with made process seamless. Answered all questions when needed. Would defiantly recommend. Answered all questions when needed. Would defiantly recommend. More

This dealership was very welcoming . Amazing customer service and very organized people . Definitely recommend to everyone Amazing customer service and very organized people . Definitely recommend to everyone More

Hi, I am very very pleased with an excellent service from Alok, h help me short out all needs. Pine tree Ford Lincoln dealer are with a difference, friendly staffs are the best, so blessed to have you guys h Alok, h help me short out all needs. Pine tree Ford Lincoln dealer are with a difference, friendly staffs are the best, so blessed to have you guys has my partner More

Jennifer Liu，She is a very friendly salesperson and explains in detail about the vehicle. explains in detail about the vehicle. More

Hello, i was very pleased with Erik Riposo regarding the lease of my Platinum F150. I am very disappointed with Ford being a loyal customer for 12 years. My last leased (used) vehicle was also placed with lease of my Platinum F150. I am very disappointed with Ford being a loyal customer for 12 years. My last leased (used) vehicle was also placed with Eric. My term ended in April of 2022 for a 2018 Platinum F150., I decided to terminate lease end of February 2022 only because I was promised by Ford i would receive a new Platinum F150 by July of 2022. This did not happen. In August of 2022 i visited Eric only because Ford had become silent. I mentioned to him i was ready to lease a new GMC Denalli. He was very disappointed, we kept in touch regularly after July of 2022 with HOPE of receiving the new 2022. I should have bought the previous vehicle straight out, not knowing about lengthy wait time. At this visit, Eric mentioned i had a credit incentive of $5200 established because of the wait, this made me decide to wait it out with a delivery date set for January. On November 20, Eric called, he mentioned that Pine Tree had received the vehicle. I was in AWWW. Not knowing i would be disappointed. How can Ford expect one to agree with 6 options offered by Ford, then to be removed due to semiconductor shortages, being in business myself customer has to be notified. That's like buying a house with no shingles!!! This is a $100,000.00 vehicle, its supposed to show and have these high end features! I chose this vehicle because of that. I am disappointed Ford did NOT contact its customer (me) stating that these options were not available. Then a decision could be made if i was not prepared/happy to get these options. I did not even receive the incentive for waiting almost a year as well. I did accept the vehicle, how much longer could i wait. It would be another lengthy term to apply for another. Im hoping this letter goes directly to Ford and a response and or a incentive is achieved. If not i will definitely consider another auto manufacturer for my next purchase. I understand times are tough and changes need to be made, BUT that's the customers decision regarding changes knowing what they are getting for their hard earned monies. Truly Walter Nascimben More

I went to Pine Tree Ford Lincoln because other dealerships turned me away. I had wanted to place an order for a new Bronco and other dealerships refused my order but always had a bronco available dealerships turned me away. I had wanted to place an order for a new Bronco and other dealerships refused my order but always had a bronco available to purchase above sticker price. Pine Tree Ford Lincoln took my order happily AND stayed in contact with me over the entire course of the order. I know that if I were to reach out to my representative there even now, they would respond without hesitation. This was an excellent experience. Alok took excellent care of me and put up with my non stop questions with extreme patience while we waited for the delivery. More

Pine tree Ford Lincoln is the best dealership I have been to their services is next to non simply excellent thank you Ford Lincoln to their services is next to non simply excellent thank you Ford Lincoln More