Pine Tree Ford Lincoln

Experience with sales and financing was phenomenal. No problems with that. Unfortunately the used car I bought was sold to me in not the best condition. First there was the fact they were supposed to r No problems with that. Unfortunately the used car I bought was sold to me in not the best condition. First there was the fact they were supposed to replace a light that was missing and no one did, thankfully I noticed when I was picking it up and they put it in that day. I noticed on my drive home there was rattling and wasn’t sure if it was normal, it had been extremely windy since I bought the car and before the week was over I messaged my sales associate, he confirmed it sounded like rattling and to get them to look at it. Also within the first 2-3 days of having the car a crack showed up from below the passenger side wiper blade (dealership said not their problem so that’s a $1000 expense I’m getting hit with when I know whatever chip would have been there prior to me having it). My washer fluid was low as well and fall leaves were still under the hood, my passenger side wiper wasn’t hooked in correctly either so them missing a chip seems likely to me. My key fob battery is low too so just so many minor inconveniences for a car I just bought. I had to take a day off work to go to the service department since they only have the service area opened during work hours, it’s also 45 mins from me and I didn’t have many options to get to work after. When the rattling noise was looked at the service department tried to charge me an amount for tightening it and telling me to drive more careful as I probably hit it on snow. I said I just bought the car and there hasn’t been snow. I also mentioned that it was rattling from day 1. They eventually told me they wouldn’t charge me after I had to stand up for myself that I wouldn’t pay, but they added to be “mindful” when driving over snow. Now that I don’t have the rattling I can hear a new noise when driving, I can’t take another day off to get them to look at it so I guess I’ll have to go to my mechanic and just eat the costs. This experience went from fantastic to terrible as I can tell they didn’t actually look under the hood. Just because certification is all digital doesn’t mean they still can’t miss things. As of right now I wouldn’t recommend buying a used car through this dealership as a car I financed for over $25k is costing me in the thousands now and time off work to deal with. I was hoping to invest in a new car in the next 5 years but it definitely won’t be here. More

I leased a new Bronco from Jennifer and she made the whole process smooth and professional. It was a great experience and I would recommend to anyone to ask for Jennifer. You won't be disappointed. whole process smooth and professional. It was a great experience and I would recommend to anyone to ask for Jennifer. You won't be disappointed. More

I got my Ford Bronco from Pine Tree and it was a smooth and straightforward experience. Alina was professional and helpful throughout the process, ensuring everything was handled efficiently and with clear and straightforward experience. Alina was professional and helpful throughout the process, ensuring everything was handled efficiently and with clear communication. The overall process with the help of Erik and Brian was transparent and well organized, which made buying the vehicle stress-free. I would recommend both Alina and the dealership to anyone in the market for a new vehicle. More

I am beyond amazed by the exceptional and professional sales support and service provided to me by Alina Banga and the team at Pine Tree Ford. I had an exceptionally challenging trade and, as the result o sales support and service provided to me by Alina Banga and the team at Pine Tree Ford. I had an exceptionally challenging trade and, as the result of a career change, needed access to a new vehicle quickly. Within a week Alina had me out of my old vehicle and into the prefect new truck. I won’t buy anywhere else in future. Truly superb service. See Alina for your next vehicle purchase. You will not be disappointed. Thank you Alina! More

Attractive dealership. My car of interest had been prepared for my viewing and test drive. Salesperson was polite and personable. Buying process was smooth - without the us My car of interest had been prepared for my viewing and test drive. Salesperson was polite and personable. Buying process was smooth - without the usual haggling and back-and-forth to management. Financial details and paperwork was also explained professionally. More

Best price and knowledgeable salesman. Omar was amazing and made the end of my used car journey a great experience. Omar was amazing and made the end of my used car journey a great experience. More

I bought numerous new vehicles over the years and this is the first dealership that’s went above and beyond in every aspect of the sale. From the first call and being directed to the excellent sales from Jo the first dealership that’s went above and beyond in every aspect of the sale. From the first call and being directed to the excellent sales from Josh. To the communications from the dealers manager to ensure everything that we needed was being met. Pick up the as a breeze. I will be going back to this dealer for my next purchase in the future for sure! More

Martin Cummings helped me buy my Explorer over the phone/email as I am remote. I had a great experience and the deal went very smoothly, including to driveway delivery 90km away. phone/email as I am remote. I had a great experience and the deal went very smoothly, including to driveway delivery 90km away. More

Pine Tree Ford dealership the service department if you go for in for oil change rotate tires change wipers they say they do it and they don’t. I caught them multiple times lying about changing parts. Sama go for in for oil change rotate tires change wipers they say they do it and they don’t. I caught them multiple times lying about changing parts. Samantha and Danny cover it up and they would lie to the customers over and over So careful when you go in for service you’re gonna get ripped off More

I bought a Car Go van with Jing Liu's help and if I need the correct vehicle in the future I will contact her again! Great service and friendly staff. the correct vehicle in the future I will contact her again! Great service and friendly staff. More