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Ottawa St-Laurent Jeep & RAM

Ottawa, ON

4.7
1,189 Reviews

900 St-Laurent Blvd

Ottawa, ON

K1K 3B3

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1,189 Reviews of Ottawa St-Laurent Jeep & RAM

January 30, 2018

Positive Experience Just wanted to take a minute to let other people know that my experience at Ottawa Dodge was positive. The customer service was exceptional through ou More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Jenna Notman
January 30, 2018

Caravan For The Fam Tell you the truth I am the last person who wanted a Caravan but it was the right fit for my family. Jenna made the experience quick and easy. She was More

by Caravan Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Notman
January 12, 2018

Dilshan was amazing I went into Ottawa dodge to look at buying a 2012 Jeep Wrangler. Dilshan was amazing and made the the whole process extremely easy. Definitely recomm More

by Daniel1458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Conte, Dilshan Kumarasinghe
January 04, 2018

TEAM WORK I want to take a few minutes to say how grateful to Dilshan kumurasinghe my salesperson who made a solid contribution to help me with my Fiat 124 Spid More

by Smithgendron1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Joe Conte
January 03, 2018

Amazingly helpful! They were very helpful with everything I asked of them! They found me the truck I wanted at a price I could afford. I wound personally recommend them More

by Cory Taylot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Joe Conte, Warren Haywood, Allan Garner
December 25, 2017

BEST car buying experience EVER! I had the BEST experience buying my new Jeep Cherokee. As a young female whom went by herself to the dealership - I was nervous that I would be taken More

by NewJeepOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Jenna Notman
December 17, 2017

The best in Ottawa I have nothing but praise for Ottawa Chrysler Dodge service department. I have a pick up truck that I need for working, so when it broke down I talk t More

by VICTOR PREVOST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony the tech, Charles Dinelle, Warren Haywood
December 15, 2017

Honda Civic Had a wonderful experience at the delaerahup. bought a nice Honda Civic. Dilshan, Mike and Joe made my first car buying experience a wonderful one. th More

by jamal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gervais, Joe Conte, Dilshan Kumarasinghe
December 09, 2017

sold an accident free Jeep with an accident Bought a 2014 Jeep Srt that I had been very clear that I wanted a car with no accidents and/or collisions. Once the Jeep arrived I took it to a garage More

by Jeep 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gervais
Dec 12, 2017 -

Ottawa St-Laurent Jeep & RAM responded

Hello SRT8 customer, I must start by apologizing as we both spent some time putting this deal together and having it shipped in from Thunder Bay Ontario. When you asked to have the SRT8 inspected by your personal mechanic, I had no issues what so ever as we are a full disclosure dealership. When you contacted me by phone to explain that the front end had been out of adjustments we still had no idea of the Carproof insurance claim on this unit, I told you to come in and I would investigate this. I pulled the Carproof and YES we had a claim that the dealership was unaware of. Without a question I refunded your deposit as soon as you came back from your inspection. Yes this vehicle had a claim and it was priced accordingly and has since been sold. Thanks again for the opportunity, please don't hesitate to contact me if you see something else you like in our inventory again. Mike Gervais Sales Manager Ottawa Dodge

Dec 15, 2017 -

Jeep 2014 responded

Had you checked the carproof in advance like I had asked I would not have wasted time lost another purchase and wasted money on an inspection when I was clear that the car had to have no accidents or claims. 30 second check would have solved the problem. Sloppy work.

December 08, 2017

Positive experience I was personally impressed with the treatment I received at Ottawa Chrysler Dodge. I generally don’t darken the door of new car dealers because I rare More

by Greg_H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Zobl, Michael Neville
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