Orleans Honda
Ottawa, ON
Filter Reviews by Keyword
By Type
135 Reviews of Orleans Honda
Friendly,helpful and not pushy I purchased a 2018 Honda Accord lx from sales person Mindy Bennett and found her to be very polite and helpful with initial dealings and final purchas I purchased a 2018 Honda Accord lx from sales person Mindy Bennett and found her to be very polite and helpful with initial dealings and final purchase. From test drive to final purchase and financial arrangements everything was done in an organized manner. More
Great purchase experience I recently purchased a 2018 Honda civic from Orleans Honda. The salesperson was Leah Massih and she made us feel comfortable and answered all our conc I recently purchased a 2018 Honda civic from Orleans Honda. The salesperson was Leah Massih and she made us feel comfortable and answered all our concerns to our satisfaction. Thank you for the wonderful service. clinton More
Satisfied Customer report Salesperson Leah Massih was wonderful she made us feel comfortable and answered all our concerns to our satisfaction. The financial manager Dale Thomp Salesperson Leah Massih was wonderful she made us feel comfortable and answered all our concerns to our satisfaction. The financial manager Dale Thompson was also very good and explaied all the forms very well. Thank you for the wonderful service. I will be talking a lot about the the good service that we received . Juliette Berlinguette More
Value for Money We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We were looking at the CX-5 and the "add on" menu became exceptionally frustrating - we were well over budget without half the features we wanted. Honda doesn't nickel and dime you to death - you get a lot of great features (AWD, Adaptive Cruise, Lane Keep Assist, etc. etc.) as part of the standard technology package. Joel Scardini was great to deal with, as was Brenda Gosselin. Fully recommend these guys for purchasing a new vehicle. More
Unable to book a service app’mt here! I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptioni I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptionist forwarded my telephone call to the service dep’mt, no one there would pick up.. and this happened with numerous attempts over numerous days. I gave up and called Huntclub Honda. I got an app’mt the next day and the service was excellent!! More
Bad customer service They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the csr so i can test drive it. I never got to drive or see the car. Know no one is answering me. Very poor customer service More
Great used car buying experience Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definat Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definately ask for Joel Scardini! The whole team went above and beyond to solve any issues they have already addressed and even the ones I only noticed after picked up the car. It was a nice experience of doing business with Orleans Honda and I wouldn't hesitate to recommend it to friends and family. ! More
Purchasing a CRV Was interested in purchasing /leasing a CRV. The entire process was embarrassing and reminded me of the old grease ball car purchasing days. The offe Was interested in purchasing /leasing a CRV. The entire process was embarrassing and reminded me of the old grease ball car purchasing days. The offer for my vehicle was insulting and their excuse was that it was not a Honda. So decided to go to Buckingham Honda, best purchasing experience I have ever had, The offer for my vehicle was more in line with the car value and the negotiation was straight forward. Would recommend Buckingham Honda to anyone interested in an open honest experience. More
Sold me car with defective Fobs and remote starter I purchased 2012 Hyundai Elantra on Aug 2017 . Sales person told me remote starter/ keyless remotes were working but remote does not have batteries in I purchased 2012 Hyundai Elantra on Aug 2017 . Sales person told me remote starter/ keyless remotes were working but remote does not have batteries installed. I took his work for it and find out that not only the remotes are defective but so is the remote starter. It cost me $500 to get defect remote starter removed and buy my own FOB. After 6 months of trying to resolve I was offered $300. Even that they failed to pay. Dont expect any after sale issues to be resolved. More
Great purchase experience I recently purchased a 2018 accord from Orleans Honda. From start to finish it was extremely easy. I only needed to message the sales team and they I recently purchased a 2018 accord from Orleans Honda. From start to finish it was extremely easy. I only needed to message the sales team and they had the model I wanted waiting for me to test drive upon my arrival. When it came time to purchase the car it again was easy and seamless. Peter in sales and Karen in financing were a great help, when I picked up my new car Joel walked me through the cars features and even provided me with a lightening cable to use and keep for use the apple car play. I highly recommend you purchase your new Honda from Orleans Honda. I should also mention that my service appointments have been fantastic as well for both my Honda’s. Peter and Hugo have always taken great care of me as service advisors. More