Orleans Honda

Excellent customer service Our first vehicle purchased in Canada. Staff was attentive, friendly and very professional. The seller Joel assisted us at all times of the purchase a Our first vehicle purchased in Canada. Staff was attentive, friendly and very professional. The seller Joel assisted us at all times of the purchase and even during the delivery of the vehicle. More

Excellent customer service I made an appointment with Orleans Honda to drive a pre-owned Mazda. When I arrived, the car was parked by the door, clean and ready to go. I was gree I made an appointment with Orleans Honda to drive a pre-owned Mazda. When I arrived, the car was parked by the door, clean and ready to go. I was greeted by Monica Tsuno, who referred me to Mindy Bennett. Mindy made a copy of my driver's license, showed me the vehicle, handed me the keys and off I went for a solo test drive. It doesn't really bother me when the salesperson insists on joining me, but it's much better to get a feel for a car when you're by yourself and not talking, or listening, to them, so I appreciated that. When I returned, Mindy asked me what I thought of the vehicle and I explained that I was just starting to look around. She gave me her business card and said to give her a call if I had any questions. What a pleasant experience. I didn't end up buying the specific car I test-drove, but I would recommend Orleans Honda to anyone looking to buy a vehicle. My impression is that they are sincere and committed to professionalism and excellent customer service. More

MIsleading Advertising Misleading advertising as they don't honor advertised price of vehicles, with $5,000 difference in advertised price. Complaint was filed with BBB and Misleading advertising as they don't honor advertised price of vehicles, with $5,000 difference in advertised price. Complaint was filed with BBB and OMVIC (Ontario Motor Vehicle Industry Council) More

Friendly,helpful and not pushy I purchased a 2018 Honda Accord lx from sales person Mindy Bennett and found her to be very polite and helpful with initial dealings and final purchas I purchased a 2018 Honda Accord lx from sales person Mindy Bennett and found her to be very polite and helpful with initial dealings and final purchase. From test drive to final purchase and financial arrangements everything was done in an organized manner. More

Great purchase experience I recently purchased a 2018 Honda civic from Orleans Honda. The salesperson was Leah Massih and she made us feel comfortable and answered all our conc I recently purchased a 2018 Honda civic from Orleans Honda. The salesperson was Leah Massih and she made us feel comfortable and answered all our concerns to our satisfaction. Thank you for the wonderful service. clinton More

Satisfied Customer report Salesperson Leah Massih was wonderful she made us feel comfortable and answered all our concerns to our satisfaction. The financial manager Dale Thomp Salesperson Leah Massih was wonderful she made us feel comfortable and answered all our concerns to our satisfaction. The financial manager Dale Thompson was also very good and explaied all the forms very well. Thank you for the wonderful service. I will be talking a lot about the the good service that we received . Juliette Berlinguette More

Value for Money We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We were looking at the CX-5 and the "add on" menu became exceptionally frustrating - we were well over budget without half the features we wanted. Honda doesn't nickel and dime you to death - you get a lot of great features (AWD, Adaptive Cruise, Lane Keep Assist, etc. etc.) as part of the standard technology package. Joel Scardini was great to deal with, as was Brenda Gosselin. Fully recommend these guys for purchasing a new vehicle. More

Unable to book a service app’mt here! I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptioni I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptionist forwarded my telephone call to the service dep’mt, no one there would pick up.. and this happened with numerous attempts over numerous days. I gave up and called Huntclub Honda. I got an app’mt the next day and the service was excellent!! More

Bad customer service They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the csr so i can test drive it. I never got to drive or see the car. Know no one is answering me. Very poor customer service More

Great used car buying experience Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definat Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definately ask for Joel Scardini! The whole team went above and beyond to solve any issues they have already addressed and even the ones I only noticed after picked up the car. It was a nice experience of doing business with Orleans Honda and I wouldn't hesitate to recommend it to friends and family. ! More