Orleans Honda

Value for Money We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We recently purchased a 2018 CRV and are absolutely thrilled with it. The standard features (Honda technology suite) made the big difference for us. We were looking at the CX-5 and the "add on" menu became exceptionally frustrating - we were well over budget without half the features we wanted. Honda doesn't nickel and dime you to death - you get a lot of great features (AWD, Adaptive Cruise, Lane Keep Assist, etc. etc.) as part of the standard technology package. Joel Scardini was great to deal with, as was Brenda Gosselin. Fully recommend these guys for purchasing a new vehicle. More

Unable to book a service app’mt here! I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptioni I tried numerous times over numerous day but was unable to book a service app’mt online ... the app was ‘unavailable ´ ... and although the receptionist forwarded my telephone call to the service dep’mt, no one there would pick up.. and this happened with numerous attempts over numerous days. I gave up and called Huntclub Honda. I got an app’mt the next day and the service was excellent!! More

Bad customer service They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the They dont keep there word. I have trying for 2 days to get my deposit back no one is talking to me or returning my calls. My deposit was to hold the csr so i can test drive it. I never got to drive or see the car. Know no one is answering me. Very poor customer service More

Great used car buying experience Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definat Purchased an used CR-V from Orleans Honda recently. They were honest, knowledgable and quick in response. Thank you Joel, Jaime, Monica... And definately ask for Joel Scardini! The whole team went above and beyond to solve any issues they have already addressed and even the ones I only noticed after picked up the car. It was a nice experience of doing business with Orleans Honda and I wouldn't hesitate to recommend it to friends and family. ! More

Purchasing a CRV Was interested in purchasing /leasing a CRV. The entire process was embarrassing and reminded me of the old grease ball car purchasing days. The offe Was interested in purchasing /leasing a CRV. The entire process was embarrassing and reminded me of the old grease ball car purchasing days. The offer for my vehicle was insulting and their excuse was that it was not a Honda. So decided to go to Buckingham Honda, best purchasing experience I have ever had, The offer for my vehicle was more in line with the car value and the negotiation was straight forward. Would recommend Buckingham Honda to anyone interested in an open honest experience. More

Sold me car with defective Fobs and remote starter I purchased 2012 Hyundai Elantra on Aug 2017 . Sales person told me remote starter/ keyless remotes were working but remote does not have batteries in I purchased 2012 Hyundai Elantra on Aug 2017 . Sales person told me remote starter/ keyless remotes were working but remote does not have batteries installed. I took his work for it and find out that not only the remotes are defective but so is the remote starter. It cost me $500 to get defect remote starter removed and buy my own FOB. After 6 months of trying to resolve I was offered $300. Even that they failed to pay. Dont expect any after sale issues to be resolved. More

Great purchase experience I recently purchased a 2018 accord from Orleans Honda. From start to finish it was extremely easy. I only needed to message the sales team and they I recently purchased a 2018 accord from Orleans Honda. From start to finish it was extremely easy. I only needed to message the sales team and they had the model I wanted waiting for me to test drive upon my arrival. When it came time to purchase the car it again was easy and seamless. Peter in sales and Karen in financing were a great help, when I picked up my new car Joel walked me through the cars features and even provided me with a lightening cable to use and keep for use the apple car play. I highly recommend you purchase your new Honda from Orleans Honda. I should also mention that my service appointments have been fantastic as well for both my Honda’s. Peter and Hugo have always taken great care of me as service advisors. More

Expected more from a so-called reputable Honda Dealership Bought a used vehicle in December 2017 and it was not a very good experience. What happened to all in pricing...it's the law. They tried to slip in an Bought a used vehicle in December 2017 and it was not a very good experience. What happened to all in pricing...it's the law. They tried to slip in an anti theft program charge of $499+txs on the bill of sale on top of the sale price. I refused to pay the fee, they removed it. The used vehicle I purchased is still under warranty and was due an oil change which I was informed was completed. When I requested proof of the oil change for my records, I was informed that they in fact did NOT complete it. I had it done and they agreed to reimburse $75.00 of the $104.00 however I had to follow up several times. The day I picked up the vehicle and signed the paperwork I was informed that my existing loan will get paid out that day and they are sending someone to the bank that afternoon with a cheque, only to discover it was not paid out and my previous vehicle loan was still active which meant two car payments would be withdrawn. Their reason was the cheque was not ready in time. Stay clear of this place....nothing but headaches!!!! And if you do have any dealings with them, keep records of any conversations/promises they make. More

Great service! My husband and I went to the Honda Orleans dealership not knowing exactly which type of new CRV we wanted to get. Joel, our sales rep, was able to My husband and I went to the Honda Orleans dealership not knowing exactly which type of new CRV we wanted to get. Joel, our sales rep, was able to explain the various uses of the CRV models and was able to answer all of our questions. He explained all the add-ons that we could get and which ones were worth getting. My husband and I were very much satisfied with our visit and service with Joel and we recommend this dealership to anyone! We also got our first oil change done at the same place and the staff was really accommodating and friendly. More

Bad service It start when I called them to install 4 new winter tiers.the give me qoutation then tell me they will call me back for appointment.they never call ba It start when I called them to install 4 new winter tiers.the give me qoutation then tell me they will call me back for appointment.they never call back.long story short I had to call them three time to get appointment. They told me it will take max 2 hours.I waited from 2.30 pm until 7 p.m. When time came to pay.they ask me to pay 1300$ instead of 1035$ the guy said the different is for alignment. More