OpenRoad Subaru Boundary
Vancouver, BC
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107 Reviews of OpenRoad Subaru Boundary
Crosstrek Very quick service with a smile. Kept in contact with me during the servicing. Dog friendly store which really helped us this visit as I don’t like le Very quick service with a smile. Kept in contact with me during the servicing. Dog friendly store which really helped us this visit as I don’t like leaving my dog anywhere alone. More
Professional, Friendly and knowledgeable We love the Subaru Forester and Wolfe Subaru is a quality dealership with professional, friendly and knowledgeable staff. We purchased a new 2019 Suba We love the Subaru Forester and Wolfe Subaru is a quality dealership with professional, friendly and knowledgeable staff. We purchased a new 2019 Subaru Forester and were well advised by both Troy and Tristan. Thanks for helping us feel comfortable and confident with our new car purchase. More
Only there for the sale Probably the least satisfying experience ever buyin a new vehicle. Even the letter from the Serice dept in the end could not get the vehicle name righ Probably the least satisfying experience ever buyin a new vehicle. Even the letter from the Serice dept in the end could not get the vehicle name right in my congratulations e-mail. More
Servicing Great service as always. Efficient. I brought my car in without an appointment to have my clutch replaced. They were able to accommodate and have it r Great service as always. Efficient. I brought my car in without an appointment to have my clutch replaced. They were able to accommodate and have it ready the next morning. Service desk associate was great. Quick, efficient and followed up with a call to let me know when it would be ready and provided a quote. More
Great service department and parts department Good and reasonably priced. Overall a good dealership. A better price than competitors and location was ok. Very happy with driving a Subaru and likel Good and reasonably priced. Overall a good dealership. A better price than competitors and location was ok. Very happy with driving a Subaru and likely to get parts here as needed. More
Most excellent Friendly helpful pleasant knowledgeable everything a car buyer wants a dealership and team to be. Did not over sell but did advise on other models so Friendly helpful pleasant knowledgeable everything a car buyer wants a dealership and team to be. Did not over sell but did advise on other models so I could make an informed choice. More
Painless and positive Bought a new 2019 Subaru Forester from SV (sales). I felt no pressure at any time. SV was able to supply a discounted car which saved me a substantial Bought a new 2019 Subaru Forester from SV (sales). I felt no pressure at any time. SV was able to supply a discounted car which saved me a substantial amount. The dealership gave me a fair price for my trade as well. I would definitely include Wolfe when shopping around! More
Great quality service. They are highly recommended for their quality service. They were patient and did not feel pressured. They allowed me to test drive the vehicle on my They are highly recommended for their quality service. They were patient and did not feel pressured. They allowed me to test drive the vehicle on my own. Once I was set on a vehicle I was interested they were able to hold the last vehicle in stock while I was away on a trip. Very happy customer. More
Went above-&-beyond for out-of-towners We are not from Vancouver. We visited to look at vehicles in July 2018, and met Kenny Ying. We were not ready to buy yet, so Kenny kept in touch with We are not from Vancouver. We visited to look at vehicles in July 2018, and met Kenny Ying. We were not ready to buy yet, so Kenny kept in touch with us for several weeks to let us know of new vehicles that would be a better fit for us. We came back to test drive a few vehicles, and Kenny booked off half a day to help us with every step of the decision and sale. He helped us get a great price for the car and he even stayed late when we were delayed by ICBC registration. He was so thoughtful to teach us abt the new technology in the vehicle and he followed up the next week to make sure we were happy with the car. Natalie Bremner helped us complete the purchase with financing when we ran into a snag with BMO's weekend branch hours. She had great suggestions for us and also followed up the next week to make sure everything was good. If it wasn't for their help, we would have had to extend our visit to Vancouver or return the next weekend. Thanks Kenny and Natalie! More
Poor Navigation system The people and the service I’ve received is excellent; However, I do have issues with the Navigation system. I find it unreliable. It sometimes tells The people and the service I’ve received is excellent; However, I do have issues with the Navigation system. I find it unreliable. It sometimes tells me to turn the wrong way, brings up US addresses, which I’ve heard other people complain about. Doesn’t except addresses The day I went in for my 1st service, 4 other people were in with complaints about their Nav system. The navigation system was my most important option, as my sense of direction isn’t great, so this is a big disappointment for me Also, I sometimes have issues with the Bluetooth when making a call. Sometimes when I press the phone button on the steering wheel to make a call, the call screen doesn’t show up, it stays on the radio screen. Sometimes it just cuts out while I’m driving More