OpenRoad Subaru Boundary

Maintenance Car Clinic The opportunity to learn more about our new Subaru and how to maintain the vehicle helped immensely. It was great to have the vehicles on the lift in The opportunity to learn more about our new Subaru and how to maintain the vehicle helped immensely. It was great to have the vehicles on the lift in front of us to show just what need to be serviced and why. I really appreciated the opportunity to ask question to the staff that was doing the maintenance. More

Great experience from start to finish! Excellent team to do business with from sales to finance office. They made the process of buying a new car stress free - transparent, timely and the Excellent team to do business with from sales to finance office. They made the process of buying a new car stress free - transparent, timely and the showroom had a very friendly atmosphere . Even had a furry friend for my son to hang out with while paperwork was being done. Troy was extremely knowledgeable and went through all the tech and features with us on delivery. Thanks Wolfe Group for the great experience, happy to be part of the Subaru Nation! More

Great Service. Very helpful support. The Staff at this dealership went out of their way to make me feel comfortable and taken care of. Not speeding me through the process at all. Sriniv The Staff at this dealership went out of their way to make me feel comfortable and taken care of. Not speeding me through the process at all. Srinivas took the time to listen to what I needed/wanted and helped me find a deal that suited me. This positive support followed me all through the process in getting my new Subaru. More

Customer service has improved significantly I took my car to Wolfe Burnaby since the very first service. Lately I wasn't really satisfied with the service as people would not be able to explain I took my car to Wolfe Burnaby since the very first service. Lately I wasn't really satisfied with the service as people would not be able to explain charges and seemed pushy for me to get breaks done (my car is now 32,000KM); Further, reports about my car status would contradict the previous one (for instance, my brake pads, according to one of the reports, had higher thickness than in the previous visit). I was looking for alternatives. In my last visit I noticed a clear difference in the friendliness of the people I had to deal with. Also, my car had a service type A done, which expects tire rotation, I knew my tires would not necessarily require rotation as I had just switched to my almost new winter tires. I was glad to hear from the service department that my car indeed didn't need tire rotation. My confidence was improved. I was also told, without asking, that I might need to look at breaks probably in the second next service, which is more reasonable. Please keep up the good work! More

Excellence The radio system needed to be changed under warranty and Leo in service promptly addressed the issue and had a replacement unit ordered and installed The radio system needed to be changed under warranty and Leo in service promptly addressed the issue and had a replacement unit ordered and installed within a week. So, kudos to him! . More

Friendly, honest, no pressure, easy. Excellent customer service. I really appreciated Hugh Wong's sales style. He was honest, knowledgeable and has a relaxed sales style that is definit Excellent customer service. I really appreciated Hugh Wong's sales style. He was honest, knowledgeable and has a relaxed sales style that is definitely a preferred approach for me. The whole experience was easy and expedient. I would definitely recommend and return to your dealership. More

Management responded to review Service rep called to apologise for not honouring quote over the phone as posted on review yesterday. Offered to post credit of difference between cha Service rep called to apologise for not honouring quote over the phone as posted on review yesterday. Offered to post credit of difference between charged and quoted and apply to next service. Prompt handling of situation. Service rep said he was new and did not know procedure to honour quote. More

Fast and honest service My car is nearing end of life and servicing at Wolfe Saburu Boundary is keeping me on the road and with peace of mind as I drive my children to school My car is nearing end of life and servicing at Wolfe Saburu Boundary is keeping me on the road and with peace of mind as I drive my children to school which is a fair distance More

Great service! I am very satisfied with my new car and the service I was given! If given a chance I will strongly recommend the dealership. Thanks to all who helped I am very satisfied with my new car and the service I was given! If given a chance I will strongly recommend the dealership. Thanks to all who helped me with the process . More

Great service Amazing to deal with. Pick up and drop offs are seamless and easy. Service is always speedy, good quality, fair price and the customer always in mind. Amazing to deal with. Pick up and drop offs are seamless and easy. Service is always speedy, good quality, fair price and the customer always in mind. I often thought my issues would be a headache or very expensive and Wolfe keeps changing what I thought all dealerships were like. More