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OpenRoad Subaru Boundary

Vancouver, BC

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rated
108 Reviews

1325 Boundary Rd

Vancouver, BC

V5K 4T9

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108 Reviews of OpenRoad Subaru Boundary

September 05, 2018

Poor Navigation system The people and the service I’ve received is excellent; However, I do have issues with the Navigation system. I find it unreliable. It sometimes tells More

by Laurascrosstek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wolfe Auto Group
Sep 05, 2018 -

OpenRoad Subaru Boundary responded

Thank you for taking the time to write your review and share your thoughts with us, Lauracrosstrek. We understand your frustration with the navigation system and empathize with you. Getting lost is not fun! We would like the opportunity to double check your Navigation settings and also ensure your vehicle has the latest software updates. Please contact our Service Manager, Hubert Belanger at 778-945-3030, as we would like to rectify your concerns. Thank you for your business and for recognizing our Wolfe Subaru on Boundary Team for the excellent customer service they provide you during your visits. See you next time.

Sep 05, 2018 -

Laurascrosstek responded

I just took my car in for its 6 month service. They checked the systems and said they all worked when they tested them. They also checked all the settings in my car. The the end result is that nothing was done. As I said in my review, there were 4 people in the dealership that day with the same problem. Also, it doesn’t happen all the time do the chance of them catching it is low I’ve googled Subaru’s nav system and have seen many complaints. Maybe it’s time to think about a replacing it with a more reliable system

August 16, 2018

time for new car great experience at Wolfe Subaru We have not purchased new car for many years.....our Subaru just keep on going 22 years plus. Our old Subaru was serviced a few times at Wolfe and wa More

by Carol & John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie Bremmer, Tiffany Kwiatkowski
Aug 17, 2018 -

OpenRoad Subaru Boundary responded

On behalf of the Wolfe Subaru on Boundary Team, we would like to congratulate you on your brand new 2018 Subaru Forester and thank you for your wonderful feedback! We appreciate the time you took to acknowledge our Sales and Leasing Consultant, Tiffany for being so thorough and knowledgeable, while you were searching for the perfect new vehicle that best fits your current lifestyle. The Forester is an excellent choice! We know you will enjoy your new ride. Thank value your business Carol and John! we look forward to servicing your new 2018 Subaru Forester in the future and continue our relationship for years to come. Have a wonderful day.

August 01, 2018

good experience at this dealership The sales Tiffany is kind and patient! She is such a nice sales that I have ever met. She is very knowledgeable and professional, good experience at t More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kwiatkowski
Aug 03, 2018 -

OpenRoad Subaru Boundary responded

Thank you for taking time out of your day to share the experience you had at our dealership. We take pride in having the best Sales Consultants with Certified Factory Trained product knowledge, so we are thrilled to hear how our Sales and Leasing Consultant, Tiffany Kwiatkowski demonstrated that for you. We will be sure to pass along your kind and thoughtful words to her. Thank you for giving Wolfe Subaru on Boundary the opportunity to serve you. We truly value your business. Have a great weekend, Terry.

July 25, 2018

Subaru sti Staffs are friendly and efficient. Everything done fast! I really happy with the purchase. I recommend this dealer, will come back for another car so More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miss Nguyen, Tiffany Kwiatkowski , Wolfe Auto Group
Jul 27, 2018 -

OpenRoad Subaru Boundary responded

Thank you for your wonderful feedback, the perfect score and most of all for your business, Harry. We appreciate the time you took to recognize our Wolfe Subaru on Boundary Sales Team for being so friendly and efficient. Recommending our dealership to others is the best compliment we could ask for. Thank you. Congratulations on your new Subaru WRX STI! No doubt you will love your new purchase! Have a great weekend.

July 16, 2018

Above and beyond S.V. was genuine and low pressure and the manager also went above and beyond to get my new car ready in a hurry as I'm from out of town. More

by jd123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Srinivas Varanasi
Jul 17, 2018 -

OpenRoad Subaru Boundary responded

Thank you so much for your feedback and five star rating across the board, jd123! We are delighted to hear that our Sales and Leasing Consultant, S.V. was genuine and made you feel comfortable during your vehicle purchasing process at our dealership. We strive to have the best team and our managers lead by example. We will be sure to pass along your appreciation to our Sales Manager, Jamie for going above and beyond when he ensured your vehicle was ready for you, upon your arrival. Thank you for choosing Wolfe Subaru on Boundary to do your business and congratulations on your new Subaru! Enjoy!

May 16, 2018

Car buying made easy The cars sell themselves but the low pressure sales experience clinched the deal for us! This was our first Subaru and we will use Wolfe for all our m More

by First time buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamid Sohoolian
May 17, 2018 -

OpenRoad Subaru Boundary responded

Thank you for the great rating and for taking the time to share your feedback with us. No aggressive sales tactics or high pressure sales is what we strive for. Our clients feeling comfortable during their vehicle purchasing process is important to us at Wolfe Subaru on Boundary. Glad you had the opportunity to experience that first-hand with our Service and Leasing Consultant, Hamid Sohoolian. Congratulations on your new Subaru! With its great driving performance, we know you will enjoy all your Subaru Adventures in it. We look forward to continuing our relationship when you visit us for all your regular vehicle maintenance. See you then!

April 03, 2018

Easy as pie Walking into a dealership is never easy, you think you've done all your homework but there is always more you didn't think of. SV at Wolfe Subaru wa More

by Sarah Weir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Srinivas Varanasi
Apr 05, 2018 -

OpenRoad Subaru Boundary responded

We appreciate the amazing review and the five star ratings, Sarah! So glad that our Sales and Leasing Consultant, SV made your vehicle purchasing process experience as “Easy as Pie”. Comfort in the process is our priority. Delighted to know that SV was helpful, kept everything simple and ensured you experienced that first-hand. Thank you for recommending SV and our Wolfe Subaru on Boundary dealership to others. We appreciate it and we value your business. Congratulations on your new Subaru! Enjoy.

March 09, 2018

Unpretentious, easy-going, and just easy! This was our first major new-car purchase that we ever made and I'm glad to have talked to Tiffany at Wolfe Subaru. No pressure, accommodating, patie More

by A and E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kwiatkowski
Mar 13, 2018 -

OpenRoad Subaru Boundary responded

Thank you for taking the time to share your recent experience with us. Comfort in the process is our priority and we strive to have the best team. We are very happy that you had the opportunity to experience that first-hand with our Sales and Leasing Consultant, Tiffany. Glad she was patient, accommodating and honest when answering all your questions. Recommending Wolfe Subaru on Boundary to others is the one of the greatest compliments we could ask for. Thank you for your business and a huge congratulations on your new Subaru! We wish you many safe and happy travels in it.

March 05, 2018

Sales the way it should be! The staff at Wolfe Subaru were excellent. Unlike other company dealers we visited, they weren’t pushy or expecting us to sign paperwork before we read More

by ChrisM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam , Tiffany Kwiatkowski
Mar 06, 2018 -

OpenRoad Subaru Boundary responded

The time you took to share your feedback is greatly appreciated, Chris. Thank you for acknowledging our Sales Manager, Adam, our Sales Consultant Tiffany and our entire Wolfe Subaru on Boundary Team for the outstanding customer service they exhibited during your recent visit. We strive to be the best and to ensure our clients feel comfortable at all times. Glad you experienced that first-hand. Thank you for your business and loyalty to the Subaru brand. A huge congratulations on your new 2018 Forester! A solid choice. Enjoy!

March 03, 2018

My purchase. One thing I dislike about car dealerships is that salespersons descend on you like vultures on a fresh carcass. They are usually pushy with their sale More

by Bernie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Kwiatkowski
Mar 05, 2018 -

OpenRoad Subaru Boundary responded

Thank you so much for taking the time out of your busy day to share your recent experience with us, Bernie. We are pleased to hear how our Sales and Leasing Consultant, Tiffany was patient and made you feel comfortable during your vehicle purchasing process. We will be sure to pass along your kind words to her. Congratulations on your 2017 Subaru Impreza! With its bold style and dynamic infotainment system, we know you are going to love it. Get ready to experience some wonderful Subaru Adventures in it. Thank you for giving us the opportunity to serve you and we look forward to assisting you again when you come in for your first regular servicing.

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