Ontario Hyundai

Finicky Buyer Meets His Match Let's just say I'm not easy to please. When it comes to believing I've received customer service and satisfaction that is beyond a 3.5/5 it's worth me Let's just say I'm not easy to please. When it comes to believing I've received customer service and satisfaction that is beyond a 3.5/5 it's worth mentioning. But the 5/5 treatment I received from Stephanie Cockburn and her sales manager Dan Porter was beyond belief. I came in with a very aggressive offer and specific demands on a used vehicle. Both Stephanie and Dan did everything they could to entice my business. They went above and beyond what I have received in my 8 previous vehicle purchases. Stephanie your customer service skills are impeccable. GREAT JOB and a sincere THANK YOU. Gavin More

An exceptional service We were shopping around for a new vehicle and it was the excellent service provided by Phil convinced us to buy the Hyundai. He listened carefully to We were shopping around for a new vehicle and it was the excellent service provided by Phil convinced us to buy the Hyundai. He listened carefully to understand our needs, wasn't pushy, provided honest answers to our questions really helping to decide for the right car for our need. More

Excellent service Phil made the experience of buying a vehicle so pleasurable. He was very knowledgable and always took as much time as needed to go over any questions Phil made the experience of buying a vehicle so pleasurable. He was very knowledgable and always took as much time as needed to go over any questions I had. I will definitely buy from him again. More

Frank D...Sales Associate Frank D. is an excellent sales associate. He is thorough, patient, efficient and very prompt with communication. Highly recommend him. He made a so Frank D. is an excellent sales associate. He is thorough, patient, efficient and very prompt with communication. Highly recommend him. He made a somewhat frustrating experience manageable (financial). More

AMAZING CUSTOMER SERVICE! -Phil I have bought two cars from Phil McLean at Ontario Hyundai. Each time he was very helpful and went above and beyond my expectations. He was able to I have bought two cars from Phil McLean at Ontario Hyundai. Each time he was very helpful and went above and beyond my expectations. He was able to meet with me during my busy schedule, answer all my questions, and find me exactly what I was looking for. His expertise and knowledge of vehicles and excellent customer service is why I will always be a returning customer with Phil McLean at Ontario Hyundai. More

Excellent Sales Experience This is our first time purchase of a Hyundai vehicle. Upon entering the dealership, Phil greeted us with respect. He reviewed our needs for a vehicl This is our first time purchase of a Hyundai vehicle. Upon entering the dealership, Phil greeted us with respect. He reviewed our needs for a vehicle and provided options that were available. The process of purchase went smoothly. Phil was honest and went above and beyond to find the vehicle that we were looking for and at the price that fit our budget. More

Happy Customer! I bought my first car with Phil. He not only helped me pick the perfect vehicle, but he made the experience so easy. He was incredibly knowledgable a I bought my first car with Phil. He not only helped me pick the perfect vehicle, but he made the experience so easy. He was incredibly knowledgable and very patient with my endless array of questions. I felt he was very honest, and didn't push things that he didn't feel were necessary. I highly recommend Phil and this Hyundai dealership. I left with a huge smile on my face and I walk away very comfortable and confident with my new purchase. More

First Car After going to many dealerships with high pressured service people I was pleasantly surprised at this dealerships approach.Frank D was very helpful an After going to many dealerships with high pressured service people I was pleasantly surprised at this dealerships approach.Frank D was very helpful and I was impressed with the service. More

Very happy with the service on the vehicle Took my vehicle in because another dealership was treating us so badly. Derek Turner, service advisor was great. He answered all my questions and al Took my vehicle in because another dealership was treating us so badly. Derek Turner, service advisor was great. He answered all my questions and although the problem wasn't covered under the warranty, he did fix it at a fair price and restored my faith in dealerships. We will be coming back here. Thank you! More

Watch out for the service department! Please please if you buy from Whitby, do not bring to Whitby for service. I bought my brand new Santa Fe from here. PI have had my car towed I don' Please please if you buy from Whitby, do not bring to Whitby for service. I bought my brand new Santa Fe from here. PI have had my car towed I don't know how many times because of them. Part 1: Here's the best one..."you need your brake fluid flushed" ok... Oh but they forgot to put the cap back on and I had literally no brakes. Found out the hard way while driving!! I called them and they had the audacity to tell me I have to pay for the tow. Soooo you almost killed me and my kids but you won't pay for the tow?? Ok. Part 2... "You need new rotors" ok...I hand them $1000 and hey what do you know, my front wheel almost falls off while I'm driving. Tow again. Part 3: car won't start...like I mean 2 years of my car starting some days and not starting other days. I had it "fixed" 6 times...but funny, car is 4 years old now and it still only starts when it wants to. They never fixed it and I don't know when my next tow will have to be because my car is stuck at my kids school. I never know. I'm so tired of this BS. So end story... Maybe sales is ok but service guys and gals are a bunch of crooks!!! More