Okotoks Ford Lincoln

Staff going above and beyond customer service! I would like to thank the staff from the reception , to Tasha the service advisor , the tech-and especially Shawn , service foreman for helping two l I would like to thank the staff from the reception , to Tasha the service advisor , the tech-and especially Shawn , service foreman for helping two lady’s that walked in late on Friday afternoon and explained to them that their car had over heated and was parked across the street , for it wouldn’t make it any further. Shawn went over and above customer service by taking us to the chev dealership to get the right anti freeze to put in our car. And back to our car and filled it. And we then were able to make it to the ford dealership ( for it was to late in the day to go to the chev dealership for all the tech’s had gone home for the day) Shawn asked his tech if he could clean up the anti freeze on the motor from the leak and put in the anti freeze properly so we could get back home safely to Calgary. Shawn stayed until all the work was done to make sure we could get home. And if not he was willing to drive us back to Calgary. A BIG THANK YOU TO ALL!!! More

Excellent customer service I would like to thank the staff from the reception , to tasha the service advisor, the tech and especially shawn the service foreman, for helping two I would like to thank the staff from the reception , to tasha the service advisor, the tech and especially shawn the service foreman, for helping two lady's that walked in on a late Friday afternoon, and explained to them that their car had overheated and was parked across the street for it wouldn't make it any further. Shawn went over and above customer service by taking us to the Chevy dealership, to get the right anti freeze to put in our car. When we returned he asked the tech too add the anti freeze in our car ( for Chevy dealership service department was closed by this time) Shawn then stayed until he new that our car was good to go. (If not he was willing to drive us home to Calgary. ) We would like to give you all a BIG THANK YOU!!!! More

Cheating by advertising wrong data in stead Actual, Be aware I had a very bad experience with Okotosk Ford, today. I trade My old Buick Enclave 2010 with 2013 Model, In advertising, says it has 42,000 KM on it, I had a very bad experience with Okotosk Ford, today. I trade My old Buick Enclave 2010 with 2013 Model, In advertising, says it has 42,000 KM on it, but in actual it has 47,272 Km on, which I came to know after making deal and paid amount of asking, when I noticed I brought this finding to Manager (Rick Cherrington), who is the one most rude guy in my life ever I met, Worst Worst experience, guys make sure before trade or buying any vehicle from this place, I never recommend any one to deal with this dealer More

Only place I'll buy a vehicle now After many bad experiences trying to buy a car from other dealerships, I'm happy I have Okotoks Ford a shot. After a few emails and ONE visit I had c After many bad experiences trying to buy a car from other dealerships, I'm happy I have Okotoks Ford a shot. After a few emails and ONE visit I had committed to buy a Ford Edge from Rory and his team. It was effortless and didn't walk away feeling like I got hosed. I won't be wasting my time going to anyone else in the future. Also, I have now been back twice for service and tire change over. Again, same experience had my 17 month old daughter with me and was waiting for tires to get mounted and balanced. Normally a two hour job but they had two techs on it so I didn't have to wait because my daughter was with me. Doubt I would get the same treatment many other places. More

These guys know how to treat Customers Man these guys are AMAZING! Found me the exact truck I was looking for in my price range. they went above and beyond and truly care about you! Andrew Man these guys are AMAZING! Found me the exact truck I was looking for in my price range. they went above and beyond and truly care about you! Andrew provides some of the best customer service I have had the pleasure of dealing with. No pressure and he will do the work to get you into the vehicle you want at the price that will fit your budget! More

Best customer service ive ever had I bought a used truck from the dealership last fall and had a couple minor things go wrong with the truck due to previous owner aftermarket equipment I bought a used truck from the dealership last fall and had a couple minor things go wrong with the truck due to previous owner aftermarket equipment failure. But non the less the guys at okotoks covered the cost of the repair at a different shop. Thats just unheard of where im from. Very honest and upfront people and the finace guy even went an extra step to get me a better rate. Couldnt be happier ill never buy a vehicle anywhere else. Thanks again. More

Great Customer Service! I have purchased my f350 from Chad as well as work trucks through Chad and we have had great experiences and smooth and efficient service. Also, the s I have purchased my f350 from Chad as well as work trucks through Chad and we have had great experiences and smooth and efficient service. Also, the service department has been great!! If your in the market to buy a vehicle, go see Chad at okotoks Ford! You won't be disappointed!! More

Smooth and courteous experience I have bought 2 vehicles from Chad. 2014 Fiesta and a 2015 F150. Its worth it to come in from Calgary. I like to get everything organized via email I have bought 2 vehicles from Chad. 2014 Fiesta and a 2015 F150. Its worth it to come in from Calgary. I like to get everything organized via email before I get there. He always accommodates and gets me in and out with efficiency. More

Friendliest most helpful staff I've been leasing and financing vehicles at okotoks ford through chad for 8 years now. He has always went above and beyond to find me the best possibl I've been leasing and financing vehicles at okotoks ford through chad for 8 years now. He has always went above and beyond to find me the best possible situation. He's always my first reccomendation when a friend is looking to get into a new vehicle More

Great Customer Service!! We purchased our first truck (2016 F150) through Andrew, and it was by far, the best experience we have had purchasing a vehicle. Andrew was approach We purchased our first truck (2016 F150) through Andrew, and it was by far, the best experience we have had purchasing a vehicle. Andrew was approachable, honest, and knowledgeable. He did a great job of finding the perfect vehicle for our needs within our price range, answering our questions and making us feel comfortable. I can't say enough about how great the service was, and would recommend Okotoks Ford without hesitation to any of our friends. More