Ocean Park Ford Sales Ltd

Service staff was efficient to acknowledge me and write up the work order. Had my vehicle serviced quicky. The technician was pleasant to talk to. Parts personnel was very professional and provided good ad up the work order. Had my vehicle serviced quicky. The technician was pleasant to talk to. Parts personnel was very professional and provided good advise. My sales rep ,Cole was great to talk to as well. Other staff was really polite when we wandered around the dealership looking at vehicles. Was pleasant to be given a car wash voucher from service dept. I feel Ocean Park Ford is very much focused on the keeping long term customers. Having been working at an import dealership as a service advisor previously for over 18years, I know it's not easy to find a good dealership. I would recommend people to give Ocean Park Ford a visit to experience genuine caring service. More

Best all around. Sales, service beyond the best!!!! Brought in my truck for recall work. Was promptly helped by Greg. Vehicle was taken care of quickly. Very professional dealership!! Brought in my truck for recall work. Was promptly helped by Greg. Vehicle was taken care of quickly. Very professional dealership!! More

I have been bringing my F150 to Ocean Park Ford since I bought my truck. The service department is beyond great. I have never once felt like I was being taken for a ride and have suggested work done that d bought my truck. The service department is beyond great. I have never once felt like I was being taken for a ride and have suggested work done that doesn't need to be done. More

Exceptional service from the sales person, Manager and Finance. Would highly recommend visiting White Rock Ocean Park Ford.We are delighted with our Explorer XLT. Finance. Would highly recommend visiting White Rock Ocean Park Ford.We are delighted with our Explorer XLT. More

Service Deptarment It was that time of the year! My Escape Titanium reminded me it was running out of oil at the same time that the dealership send me a reminder. It is It was that time of the year! My Escape Titanium reminded me it was running out of oil at the same time that the dealership send me a reminder. It is nice I don't have to worry about it,, just tell me when I have to show up! Will was my Service Rep, he was attentive, and gave me valuable advise when I addressed questions. I am happy with everyone I have dealt with at the dealership since I became a customer in 2018. More

Great service as always I had two vehicles in to ocean park ford one for wheel bearing repair, and one for regular service, both were completed efficiently and fast, great se I had two vehicles in to ocean park ford one for wheel bearing repair, and one for regular service, both were completed efficiently and fast, great service A special thank you to Eric and Greg More

Oil service It was a good experience like it is ever time. I dealt with John in the service dept. He is very good at his job. He answered all my questions and h It was a good experience like it is ever time. I dealt with John in the service dept. He is very good at his job. He answered all my questions and he always tells me honestly if I need work done or not. I think I only keep coming back because he is good at what he does. More

6 months service prompt and efficient friendly service. Apart from 6 months service also recharged my battery which was low. Fine friendly service from friendly and ef prompt and efficient friendly service. Apart from 6 months service also recharged my battery which was low. Fine friendly service from friendly and efficient staff. More

Great service as always by Ocean Park Ford. Great to see they are following the new social distancing guidelines! Will definitely go back to OPF! they are following the new social distancing guidelines! Will definitely go back to OPF! More

Lack of Communication - Service department Took my vehicle in for service 2 months ago. There was a clear problem and I was told it was fixed. This first visit they kept my vehicle much longer Took my vehicle in for service 2 months ago. There was a clear problem and I was told it was fixed. This first visit they kept my vehicle much longer than I was initially told. No rental vehicle and I they wouldn't call me to give me any updates. I had to call them to see what was going on. Fast forward 2 months, I did a little investigating and found that the issue I had originally brought it in for, was still there! Had to bring it back to them and took another 2 days to fix. In this time I was told that they would call me to give me an update but again, they never called me. I again had to call to ask when it would be ready only to be told "oh yah... its ready to be picked up". Moreover, during my second visit I asked that they look at another issue that came up but they didn't even follow up on my concern. Now I expect that i will have to go for another service in the near future..... The first time I dropped off my vehicle, I dropped it off towards the end of the day and the younger employees working were all gathered talking about their weekend plans speaking with profanity laced language. To me it seems like since I was not paying for the service (as the vehicle is still under warranty), they are not really keen on doing much work for me. More